Unpacking the surge in current account switching: What’s driving consumers to change banks?
The Payments Association
OCTOBER 14, 2024
Since its 2013 launch, CASS has simplified switching by allowing customers to move accounts within seven working days, ensuring smooth transfers of direct debits and payments. According to Optima, when CASS launched in 2013, 63% of consumers in the UK held just one personal current account, 28% held two, and 7% held three or more.
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