PYMNTS

APRIL 11, 2017

consumers shopping with them in 2016. According to a press release , the Checkout Penetration Index, based on millions of receipts from consumers across all retailers and restaurants, both online and in brick-and-mortar, answers one simple question: “What percentage of all U. consumers bought at each store or restaurant?”

Consumer 43

Consumer Product 43

PYMNTS

DECEMBER 24, 2020

PYMNTS research on consumer shopping habits showed that 24 percent of all consumers say they have taken at least one of their routine shopping activities online and do not plan to revert to shopping in stores for this activity, even after the pandemic is over. More consumers are going online to shop and pay as the pandemic progresses.

Economy 118

Economy Consumer On-Demand Shutdown 118

Payments Dive

OCTOBER 6, 2016

Michelle Evans, the digital consumer manager for Euromonitor International, shares some findings from the company's latest global research.

Mobile Payments 167

Mobile Payments Research Payments Consumer 167

PYMNTS

MARCH 29, 2018

Consumers paid $34.3 billion in 2016, The New York Post reported. Despite the increase, consumers aren’t, in fact, overdrawing their accounts. Even so, consumers must opt in to be able to overdraft. percent in 2016 from 2015, with $11.41 billion in overdraft fees during 2017 compared to $33.3

Consumer Financial Protection Bureau (CFPB) 89

Consumer Financial Protection Bureau (CFPB) CFPB Credit Union Consumer 89

PYMNTS

MARCH 3, 2017

To show how much eCommerce has impacted shopping, 1010data released its 2016 Online Consumer Packaged Goods (CPG) Industry Report this week. All CPG brands need to understand how consumers are shopping in their categories and consider how eCommerce can help deliver a better experience and complement in-store sales.”.

Consumer 40

Consumer Research Product 40

Payments Dive

APRIL 1, 2016

A new report from the US Federal Reserve Board says that 43 percent of banked adults with mobile phones now use mobile banking — a year-over-year increase of 4 percent.

Federal Reserve 74

Federal Reserve Fed Consumer Mobile Banking 74

PYMNTS

OCTOBER 31, 2016

The cross-border payments firm released its full-year 2016 report this week, and CEO Hank Uberoi highlighted revenue increases across the globe. For the year ended June 30, 2016, Earthport saw a 64 percent increase in payment volume, hitting $11 billion this year. ” Earthport. million, an 89 percent increase from last year.

Commercial Card 69

Commercial Card Cross-Border Payments Cross-Border Small Business 69

PYMNTS

SEPTEMBER 4, 2020

The latest installment of the PYMNTS Whole Paycheck Tracker is an in-depth look at how the pandemic affected the two companies as they continued to position themselves as a fixture in overall consumer spend and overall retail spend. When it comes to Amazon’s share of consumer spending, things get a bit more complex. percent for retail.

Consumer 99

Consumer Accounts Continuity Checks 99

PYMNTS

APRIL 27, 2017

consumers lodged 3.04 million complaints in the second half of 2016 concerning financial products. In its figures, the FCA noted that total complaints were higher in the second half of 2016 compared to the first — when 2.05 Consumers want a simple way to complain that does not leave them out of pocket. billion ($2.4

Authorization 60

Authorization Credit Cards Business Day Product 60

PYMNTS

DECEMBER 27, 2016

While some say it’s looking up to be a solid year with consumer confidence up and Americans optimistic about their future credit journey , others see concern as the 2016 year comes to a close. From income growth to consumer spending and inflation — all are weakened despite a short spurt in the past two months.

Federal Reserve 40

Federal Reserve Economy Consumer Research 40

PYMNTS

MARCH 27, 2020

Consumer sentiment in the U.S. is down to a three-and-a-half-year low due to the effects of the coronavirus and social distancing measures, and consumer spending is down as well, according to a report by Reuters. The University of Michigan Consumer Sentiment Index dropped to 89.1 Consumer expectations dropped to 79.7

Consumer 61

Consumer Federal Reserve Economy 61

PYMNTS

SEPTEMBER 29, 2020

The Fed’s latest Survey of Consumer Finances might come with a caveat: The data measure a period that may seem long ago and far away — the time before COVID, of course. At a high level, noted the Federal Reserve, between 2016 and 2019, real gross domestic product grew at an annual 2.5 percent in 2016 and leagues below the 20.8

Fed 52

Fed Federal Reserve Consumer Finance 52

PYMNTS

DECEMBER 30, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of The “Ecosystem,” Redefined.

Multifactor Authentication 56

Multifactor Authentication Point-of-Sale (POS) Payments Authentication 56

PYMNTS

APRIL 24, 2020

As individuals consider COVID-19 and the potential of the economy reopening again, American consumer sentiment dropped for the third consecutive month per University of Michigan data. The consumer sentiment index dropped to 71.8 The University of Michigan Consumer Sentiment Index fell to 89.1 last month. In February, it was 101.

Consumer 56

Consumer Economy Procedures Risk 56

PYMNTS

FEBRUARY 2, 2017

The number of identity fraud victims rose 16 percent in 2016, marking the highest level since Javelin Strategy & Research began tracking the trend in 2003. To successfully fight fraudsters, the industry needs to close security gaps and continue to improve, and consumers must be proactive, too.”.

Account Takeovers 50

Account Takeovers Research EMV Data Breach 50

PYMNTS

DECEMBER 13, 2016

According to DynamicAction’s Retail Index: Holiday 2016 , retailers have increasing their promotions and offers by 52 percent this holiday season. By analyzing more than $8 billion in consumer transactions globally, the index found that more retailers are turning to deals, discounts and rewards than in previous years.

Consumer 74

Consumer Product Transactions Process 74

The Paypers

OCTOBER 26, 2017

(The Paypers) Key results from a survey commissioned by March Networks and conducted by Ipsos has revealed that 15% of consumers experienced fraudulent bank account activity in 2016.

Accounts 28

Accounts Consumer 28

PYMNTS

MARCH 29, 2020

Consumer sentiment, as reported last week, dipped to a three-and-a half-year nadir, brought down by lingering fears over COVID-19, the disease caused by the coronavirus , and the increasingly “new normal” of social distancing. the lowest showing since October 2016, according to CNBC. And consumer expectations slipped to 79.2

Consumer 82

Consumer Checks Risk 82

PYMNTS

DECEMBER 28, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of EMV-Enabled Cards. Throughout 2016, financial institutions continued to roll out new EMV-enabled cards to their consumers.

EMV 46

EMV Chip Cards CHIPS Payments 46

PYMNTS

MAY 19, 2020

More than 147,000 consumers who were scammed by I Works are getting full refunds totaling $12 million, the Federal Trade Commission (FTC) announced Monday (May 18). I Works asked consumers to provide their credit or debit card information to pay a $1.99 shipping, handling or processing fee. The FTC said the average refund is $86.

FTC 71

FTC Federal Trade Commission Consumer Enrollments 71

PYMNTS

DECEMBER 30, 2016

Consumers flocked to online and mobile commerce , robots rose in food and consumer goods , and brick-and-mortar stayed relevant with retail experimentation — pop – ups , flash sales , store-in-store and showrooms. In 2016, I believe that physical retail may be facing its own ‘Kodak moment,’” wrote Karen Webster.

EMV 49

EMV Visa Alternative Payment Methods Multifactor Authentication 49

PYMNTS

DECEMBER 29, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of Major Shifts in Payments. Here are three key shifts we’ve seen in 2016. We’ve Got The Technology. Where’s The Value?

Payments 50

Payments Cryptocurrency Bitcoin Innovation 50

PYMNTS

JANUARY 27, 2021

But for consumers, as noted by PYMNTS research, more than half of subscribers rank saving money among the top three reasons for considering buying subscription bundles. Case in point: as Minna Technologies has noted, the average European consumes has 11 subscriptions in place — and the average household has 21 subscriptions.

Consumer 72

Consumer Technology Push-to-Card Blocks 72

PYMNTS

JANUARY 3, 2020

Ritual , a vitamin-on-subscription service, is riding the wave of the increasing popularity of vitamin products for younger, more connected consumers. Aside from making its offering transparent and appealing, the company’s goal is to build its product into a consistent consumer habit. All this, Today in Data.

Consumer 52

Consumer Product Payments 52

PYMNTS

DECEMBER 28, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of Capitulation . The year 2016 was the year of capitulation by FinTechs to the traditional banking industry.

Payments 51

Payments FinTech Regulations B2C 51

The Paypers

MARCH 29, 2017

(The Paypers) One in four Europeans with internet access shopped online at least once a week in 2016, while over 60% shopped online once a month, and 6% of Europeans shop online every day.

Consumer 28

Consumer 28

PYMNTS

FEBRUARY 3, 2020

“Jobs to be done” – a theory popularized by the late Harvard Business School Professor Clayton Christensen – is the notion that consumers don’t buy products , but they hire them to perform a task they need done. Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. But it’s more than that.

Consumer 69

Consumer Returns Rules Product 69

The Paypers

DECEMBER 7, 2016

(The Paypers) Over 60% of UK and German consumers are expected to shop online during the 2016 Christmas period, according to a recent research study issued by the PPRO Group.

Consumer 31

Consumer Research 31

PYMNTS

FEBRUARY 2, 2017

It’s well known that Amazon has dominated the eCommerce market for years, but a new report shows just how much: Slice Intelligence found that Amazon accounted for 43 percent of all online sales in 2016. The consumer packaged goods category] is proving to be a big catalyst of Amazon’s expansion.”. percent in 2012.

Accounts 60

Accounts Product Consumer 60

PYMNTS

DECEMBER 23, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Here is the response from Steven Cole, Senior Product Manager, EMV, Vantiv … Payments 2016: The Year Of The Chip.

CHIPS 53

CHIPS EMV Payments Contactless Payments 53

PYMNTS

FEBRUARY 10, 2017

The Federal Trade Commission had a busy year in 2016, surveying consumers about buying and financing car purchases, issuing a report aimed at helping businesses harness the power of Big Data without discriminating and also taking a hard look at the FinTech market and its implications for consumers.

FTC 49

FTC Federal Trade Commission FinTech Consumer Protection 49

PYMNTS

DECEMBER 22, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of The Gazelle. Some observers might remember 2016 as the year that new, faster payment technologies truly began to take hold.

Same Day ACH 49

Same Day ACH Payments On-Demand Economy 49

PYMNTS

NOVEMBER 13, 2017

In a press release , the Chinese online retailer said that in 2016, 82 percent of gross merchandise volume was settled through Alipay, underscoring Chinese consumers’ growing preference for digital payments. ” In this year’s shopping event , which dwarfs Black Friday and Cyber Monday in the U.S.,

Volume 49

Volume Participant Process Mobile Payments 49

PYMNTS

OCTOBER 1, 2020

Luxury retailers are seeking ways to entice younger consumers to purchase expensive items in a retail world saturated with inexpensive alternatives. Millennials and Generation Z consumers are embracing buy now, pay later (BNPL) plans as a way to responsibly purchase items without incurring fees or debt in the process.

BNPL 84

BNPL Consumer Bitcoin Payments 84

FICO

FEBRUARY 23, 2022

New data suggest that people are concerned about fraud, but one of the biggest threats seems to be flying under the radar, at least for consumers. Globally, consumers had the least amount of concern around being tricked into sending payments to a fraudster (less than 7%), even lower than their stated concerns about being pickpocketed (7%).

Scams 52

Scams Consumer Fraud Detection Smishing 52

PYMNTS

JUNE 23, 2017

To help learn more about consumer spending, the Chinese government has put together a way to gauge consumer spending in these commerce areas. percent | Amount of consumption contributing to economic expansion in Q1 2016. percent | Amount of consumption contributing to economic expansion in Q1 2016.

Consumer 59

Consumer Economy Government Governance 59

PYMNTS

DECEMBER 26, 2016

PYMNTS consulted 21 payments executives from across the industry to share their insights on the biggest takeaways from 2016 as part of the “Payments 2016, The Year Of…” eBook. Payments 2016: The Year Of Online And In-Store Convergence Via Mobile. But consumers need to break their highly ingrained habits.

Payments 50

Payments Ubiquitous Consumer Consulting 50