PYMNTS

MARCH 3, 2017

To show how much eCommerce has impacted shopping, 1010data released its 2016 Online Consumer Packaged Goods (CPG) Industry Report this week. Specifically, this research found the top categories that earned more than $1 billion in sales per category were for health supplements, pet care and cosmetics. billion in the year prior.

Consumer 40

Consumer Research Product 40

FICO

AUGUST 23, 2017

Our latest research reveals that, over the last 10 years: The percentage of middle-aged and older population carrying student loans has doubled. 2016 Oct. % △ 2016 over 2006. As we would expect, there is a greater percentage of consumers in the younger age groups that have student loans. 2016 Oct. % △ 2016 over 2006.

Research 66

Research Credit Cards Economy Consumer 66

PYMNTS

SEPTEMBER 29, 2020

The Fed’s latest Survey of Consumer Finances might come with a caveat: The data measure a period that may seem long ago and far away — the time before COVID, of course. At a high level, noted the Federal Reserve, between 2016 and 2019, real gross domestic product grew at an annual 2.5 percent in 2016 and leagues below the 20.8

Fed 52

Fed Federal Reserve Consumer Finance 52

The Paypers

DECEMBER 7, 2016

(The Paypers) Over 60% of UK and German consumers are expected to shop online during the 2016 Christmas period, according to a recent research study issued by the PPRO Group.

Consumer 31

Consumer Research 31

PYMNTS

SEPTEMBER 22, 2016

Research and Markets announced on Wednesday (Sept. 21) the addition of a new research report looking at the connected home market and the cyber risks it could face. One of the major drivers of these connected homes and the technology is consumers’ need to feel safe and secure in their abode. The study surveyed 5,600 U.S.

Research 61

Research Cybersecurity Service Provider Risk 61

PYMNTS

DECEMBER 8, 2016

This holiday season, consumers are boosting their expectations when it comes to their eCommerce retail. Cloud-based operations solution provider Voxware released consumer survey data that points to the increased standards consumers are holding online retailers to during the 2016 holiday shopping season. Although few U.S.

Consumer 69

Consumer Research Risk 69

PYMNTS

JANUARY 27, 2021

But for consumers, as noted by PYMNTS research, more than half of subscribers rank saving money among the top three reasons for considering buying subscription bundles. Case in point: as Minna Technologies has noted, the average European consumes has 11 subscriptions in place — and the average household has 21 subscriptions.

Consumer 72

Consumer Technology Push-to-Card Blocks 72

PYMNTS

JANUARY 21, 2019

Less money coming in means less spending at businesses that rely on consumers for revenue, like restaurants, retailers and those in the service industry. The Economic Advisory Committee of the American Bankers Association is predicting that consumer spending in Q4 will fall to a growth rate of 2.2 percent, down from 2.9 percent.

Consumer 51

Consumer Small Business Economy Payroll 51

PYMNTS

APRIL 4, 2016

percent, respectively, according to New York City-based research firm Reis Inc. As of Q1 2016, vacancy rates were hovering around 10 percent in 80 major U.S. The question, according to retail analysts, is if this trend will be sustainable, especially as consumer-facing retail is becoming an increasingly digital endeavor.

Advisors 40

Advisors Research Posting Consumer 40

FICO

JANUARY 3, 2017

With 2016 recently coming to a close, we took a look back to uncover which topics you – our blog readers – gravitated toward last year. Here’s a recap of our top 10 most popular posts published in 2016: US Credit Quality Rising … The Beat Goes On – Ethan Dornhelm shares FICO research showing how US consumer credit quality continues to climb.

Posting 53

Posting AML Money Laundering Regulatory Compliance 53

PYMNTS

APRIL 30, 2020

Economic data released Thursday (April 30) may hint at a “one-two punch” for consumer spending — indicating a reluctance to spend now, yes, but paycheck pressures may keep purses and wallets closed for a while. Consumer spending slid 7.5 The stage already has been set for consumer caution to be the rule of the day.

Consumer 57

Consumer Fed Origination Social Security 57

PYMNTS

FEBRUARY 3, 2020

“Jobs to be done” – a theory popularized by the late Harvard Business School Professor Clayton Christensen – is the notion that consumers don’t buy products , but they hire them to perform a task they need done. Consumers are firing brick-and-mortar retailers from the jobs they held years and decades before. But it’s more than that.

Consumer 69

Consumer Returns Rules Product 69

Clearly Payments

AUGUST 24, 2024

By 2023, it was estimated that 67% of global consumers had used a digital wallet, with debit cards being the most commonly linked payment method. According to the Bank for International Settlements (BIS), 114 central banks, representing over 95% of global GDP, were engaged in some form of CBDC research or development by the end of 2023.

Debit Card 105

Debit Card P2P Cross-Border Central Bank 105

PYMNTS

AUGUST 23, 2019

With an ambitious play into a booming financial services space that presents challenges that include fierce competition, China’s Xiaomi is reportedly gearing up to roll out a consumer lending business in India. It has an installed base of approximately 70 million phones, per a market researcher.

Consumer 49

Consumer Debit Card Contactless Payments Privacy 49

PYMNTS

FEBRUARY 15, 2017

As a result of being able to research anything from anywhere at any time and ordering services at the drop of a hat, consumers have turned into seekers of instant gratification who prefer personalized experiences. Given this fast consumer-driven nature, retailers can’t keep track.

Consumer 47

Consumer Research Product 47

PYMNTS

AUGUST 11, 2017

Sure, there are high-end quality items and experiences, but consumer behavior in this space has seen a shift over the past few years. Following the 2008 recession, most consumers expectedly shied away from making purchases on ultra fancy or expensive items in favor of keeping their financial heads above water.

Consumer 49

Consumer Research Consulting Facilitators 49

PYMNTS

JUNE 19, 2018

Convenience, price and food quality are the QSR’s main selling points, but what drives consumers to visit one particular QSR over another? As restaurants seek to innovate with consumer preferences in mind, here are some online features that consumers look for in their preferred restaurants: Third-Party Aggregator App.

Consumer 46

Consumer Debit Card Research Consulting 46

PYMNTS

MAY 9, 2017

saw purchase volume increase 7 percent year over year in 2016. reached $5.648 trillion in 2016. Consumers are choosing credit cards over debit cards to gain rewards from banks and other issuers,” said David Robertson, publisher of the Nilson Report, in the press release highlighting the new research. percent in 2015.

Volume 40

Volume Credit Cards Issuers Debit Card 40

PYMNTS

JUNE 16, 2017

Engaging with today’s tech-savvy consumer brings about a whole set of new tactics when it comes to engagement. Unveiled at Asia’s CES event last week, the Consumer Technology Assn.’s Unveiled at Asia’s CES event last week, the Consumer Technology Assn.’s The Consumer Technology Assn.’s spending combined.

Consumer 47

Consumer Cross-Border Research Technology 47

FICO

JULY 10, 2017

FICO regularly tracks the national FICO Score distribution as an important gauge of US consumer credit behavior. When I last blogged about this topic based on data from April 2016, the key takeaway was “the beat goes on.” year-over-year decrease in the recent serious delinquency rate between April 2016 and 2017 (17.1%

Consumer 75

Consumer Continuity Credit Limit Underwriting 75

PYMNTS

JANUARY 25, 2017

Researchers found that alternative lenders provided more than $36 billion in 2015 for both SME and consumer financing — a major leap from the $11.4 Will 2016 once again present an explosion in alt-lending transaction value? billion recorded in 2014.

Research 43

Research Due Diligence Finance Regulations 43

PYMNTS

NOVEMBER 1, 2016

InfoScout researched the shopping habits of nearly 1 million consumers and released its top seven predictions for the upcoming holiday shopping season. Consumer procrastination is a driving force behind shopping trips being made later in the season, which could help Super Saturday (Dec. 17) surpass Black Friday.

Consumer 62

Consumer Mobile Payments Debit Card Research 62

PYMNTS

JULY 14, 2017

While it was trying to perhaps poke fun at this older segment of the population, research shows that seniors are actually making purchases online. This seems like a group of consumers that’s too large for retailers to ignore. One way to help ease consumers standing in those lines, at least according to this research, is to play music.

Consumer 43

Consumer Federal Reserve Scams Research 43

PYMNTS

MARCH 31, 2016

This week, PYMNTS, in collaboration with Socure , released the March edition of the PYMNTS.com Digital Identity Tracker TM , featuring all new research surrounding the increase in online fraud fueled by the increase in EMV card chip tech adoption. To view the full Digital Identity Tracker for March 2016, click here.

EMV 42

EMV Research CHIPS Addressing 42

PYMNTS

DECEMBER 23, 2016

Consumers have high expectations, and they only want more. This holiday season, studies say consumers are holding retailers to a higher standard than in past years. According to NewStore’s “2016 Mobile Retail Report,” of 112 luxury, lifestyle and fashion brands, the average grade overall was a C-minus.

Consumer 47

Consumer Research Technology Checks 47

PYMNTS

MARCH 21, 2017

Facebook placed an ad looking for a GTM retail program manager as all signs point to the social media site establishing a stronger retail presence in consumer hardware. Currently, the only significant consumer hardware product Facebook has is the Oculus Rift, a virtual reality headset that it acquired for $2 billion in 2014.

Consumer 40

Consumer Acquirers Research Product 40

PYMNTS

JANUARY 10, 2017

consumer spending is on the rise. According to research from Visa , cash withdrawals and card spending in the last months of 2016 grew by an average of 2.8 Despite the concerns and challenges that have arisen since last year’s Brexit decision, U.K. This was twice as much as the average rates measured in Q2 and Q3.

Consumer 40

Consumer Research 40

PYMNTS

NOVEMBER 8, 2019

Thanks to smartphones equipped with facial and fingerprint recognition for security, many consumers now have up close and personal experience with newer forms of digital ID. According to new research , the global biometric system market is set to grow at a CAGR of 14.6 Consumer Privacy Sentiment Depends on the Industry.

Privacy 48

Privacy Consumer Innovation Visa 48

PYMNTS

MAY 30, 2016

And to make sure that everyone starts off 2016, Part II on the same footing, we thought we would bring you a few of the top trending stories, as well as hot data/research topics, that will give you a head start on that all-important planning for 2016 and beyond. Store Front Business Index: Main Street USA, A-OK?

Online and Mobile Banking 41

Online and Mobile Banking Demand Deposit Account (DDA) EMV Cross-Border 41

PYMNTS

APRIL 25, 2017

According to the National Retail Federation’s (NRF) fourteenth annual survey, consumers are set to spend a record-breaking $23.6 billion in 2016. The NRF’s survey broke down the areas where consumers will be spending money, which includes $26 billion on flowers (69 percent), $4.2 billion this year, up from $21.4

Consumer 40

Consumer Research 40

PYMNTS

AUGUST 15, 2016

Electronic or ePayments are simple, fast, convenient and (mostly) safe, but it’s 2016 and forms of ePayment are still not the dominant or most accepted form of payment for consumers. Heck, many consumers still prefer paying with good, old-fashioned checks. Guess that’s what keeps the U.S. Postal Service in business.

Checks 40

Checks Automation Best Practices Rules 40

PYMNTS

AUGUST 4, 2017

In 2016 alone, U.S. As such, several companies over the years have popped up to help businesses, as well as consumers, secure valuable information at the base level. Consumers should probably go ahead and assume that at one point or another their personal details will likely be breached by an online hacker.

Posting 44

Posting Consumer Data Breach Third Party Vendors 44

PYMNTS

JUNE 29, 2017

Though the amount of online retailers is astounding, many consumers still prefer to shop in-store. With in-store shopping waning, some retailers are adding a new option to the purchasing mix with a direct-to-consumer offering. Whether it’s Nike or Warby Parker, the direct-to-consumer market is seeing tremendous profits.

Consumer 43

Consumer On-Demand Research Product 43

PYMNTS

JUNE 22, 2017

When it comes to helping their community and the planet, consumers appear to be ready to put their money where their values are. New digital banking solutions are creating new options for these citizens to make a difference in the world through their consumer purchases. As of early 2016, SRIs had spiked a third to $8.72

Consumer 46

Consumer Debit Card Product ATM 46

PYMNTS

JUNE 26, 2018

But now consumers can order through mobile and “pay in different ways and customize [their] food in different ways,” Easterbrook said. Self-service kiosks generated annual revenues of $218 million in 2016. About four in 10 — or 41 percent of consumers — cannot differentiate between digital chatbot and human interactions.

Consumer 42

Consumer Bots Checks Technology 42

PYMNTS

SEPTEMBER 2, 2016

The consumer packaged goods market is enjoying strong online sales , with the industry expected to surpass $10 billion in online sales for the first time in history. That’s according to 1010data ’s new study of the consumer packaged goods market.

Consumer 40

Consumer Research Product Continuity 40

PYMNTS

AUGUST 16, 2018

Approximately 48 percent of American consumers expect their online orders to be delivered faster in 2018 than they did in 2016, according to the PYMNTS Omni Usage Report. Retailers are quick to adapt to new consumer expectations, whether they offer faster shipping or an upgraded program offering. to receive them within the hour.

Consumer 42

Consumer Data Breach Breach Advisors 42