Fintech News

APRIL 16, 2024

With cashless payment becoming ubiquitous, the Bank of Thailand (BOT) is now paving the way for open finance, aiming to enhance consumer access to financial services. The BOT expects the advent of digital banking to heighten customer experiences, enhance financial services accessibility, and lower fees for consumers.

FinTech 113

FinTech Bots Central Bank Innovation 113

PYMNTS

JANUARY 9, 2019

In a 2017 report from job hunting site Indeed , researchers found that “small business accountant” was nowhere to be found in the top-10 job positions sought after by most small business employers. McKinsey research , released in 2017, pegged the number of jobs worldwide that could be lost to automation by 2030 at 800 million.

Small Business 71

Small Business Accounts Bots AI 71

PYMNTS

FEBRUARY 28, 2019

FedEx , for instance, recently unveiled its FedEx SameDay Bot concept, which the carrier said is in development with DEKA Development & Research Corp. The idea behind the bot is to let merchants accept customer orders and deliver them to customers on the very same day. along with DEKA Founder Dean Kamen (of Segway fame).

Bots 70

Bots On-Demand Research Posting 70

Finovate

AUGUST 14, 2024

From the challenge of AI-powered deepfakes to the sad fact that many of our own bad habits continue to keep fraudsters in business, fintechs are busy developing solutions to help us get and stay at least one step ahead of the bad guys. And recent fintech news headlines have helped remind us all of how broad the frontlines are.

Credential 64

Credential FinTech Deepfake Fraud Detection 64

PYMNTS

MAY 24, 2018

Those bots include Aitheon Drive, which, reports said, is comparable to Google Drive and Dropbox. Reports said that as the company continues beta testing, it is offering the next 500 businesses to sign onto the pilots a discount to do so. This type of [bot] technology is just surfacing,” he said in September 2017.

Automation 40

Automation AI Process Bots 40

PYMNTS

APRIL 20, 2017

Chatbots launched in 2016 with a great deal of fanfare — if we had a dollar for every time someone forecasted that the bot was about to make the app obsolete, we wouldn’t be able to buy Facebook, but we probably could put in a pretty competitive offer for OnDeck. The bot experience left many users, like Karen Webster, a bit cold.

Bots 41

Bots Push-to-Card Visa Near Real-Time 41

PYMNTS

JANUARY 24, 2017

But since its addition comes as part of a greater push to increase user engagement, it seems more likely that the social network’s “chatbot” will fall into the latter camp as chatbots continue to be one of the hottest website additions into 2017. BoltFare’s bot tracks fares and notifies users when cheap flights are found.

Bots 40

Bots Funds Transfer Acquirers Continuity 40

CB Insights

NOVEMBER 6, 2018

Messenger taps brands for beauty bots. Google has previously leveraged its search data for industry reports across the beauty space, including a 2014 report on the beauty revolution, a 2015 report on hair trends, and a 2017 report that used Google data to identify skincare trends across the US, France, and Japan. Looking ahead.

Bots 72

Bots Use Case Product Consumer 72

PYMNTS

JUNE 21, 2018

The bank is reportedly testing an artificial intelligence (AI)-powered bot to support corporate clients and anticipate their needs. The publication said such a bot would be a first for the corporate payments industry. billion in revenues in 2017. JPMorgan’s treasury unit handles $5 trillion in corporate transactions a day.

AI 44

AI Treasury Bots Treasury Management 44

PYMNTS

NOVEMBER 28, 2018

Activity from the group increased in 2017, becoming a huge business with greater than $30 million in profit last year. “Its operators constantly adopted new ways to disguise 3ve’s bots, allowing the operation to continue growing even after their traffic was blacklisted.

FBI 51

FBI Scams Cybersecurity Bots 51

PYMNTS

JANUARY 11, 2017

billion in 2017, the same as 2016 estimates. Both the PC and the computing devices markets could actually drop a bit in 2017, according to Gartner’s estimates, with mobile growth in emerging markets picking up the slack. If that isn’t enough to convince you anymore, Hub Bot sings, dances and has an adorable digital display face.

Bots 46

Bots AI Consulting Research 46

PYMNTS

JULY 1, 2019

To understand why, we need to do a little time travel back to July 2017, when Facebook’s Messenger and its monetization strategy was front and center in the company’s Q2 earnings report. In fact, on Facebook’s Q2 2017 earnings call , there were high fives all around for its Q2 results. Monetization strategy, however, has yet to click.

Bots 62

Bots Online and Mobile Banking Regulations PayPal 62

PYMNTS

AUGUST 8, 2018

Business Email Compromise scams continue to grow and steal more corporate money than ever before. In its latest quarterly report , cybersecurity firm ProofPoint emphasized the continued reign of the bank Trojan — a strategy that accounted for 42 percent of the attacks analyzed by ProofPoint for the year’s second quarter.

Ransomware 44

Ransomware Phishing Email Compromise Online and Mobile Banking 44

PYMNTS

SEPTEMBER 21, 2018

In addition, she said, “the expectations of customers continue to increase month after month, after month. Phillips said, “It’s easier to take over an account if you use credential-stuffing attacks with bots.” In 2017, for instance, online retail sales increased 14.7 It’s the Amazon effect.”. Account Takeovers.

Account Takeovers 58

Account Takeovers Fraud Prevention Accounts Bots 58

PYMNTS

JANUARY 22, 2019

When it comes to SMBs, more than two-thirds told Sage in a 2017 report that they expected technology to change the role of the small business accountant, with automated administrative tasks a highly anticipated (and largely welcome) shift coming to the space. ”

AI 77

AI Finance Risk Mitigation Accounts 77

PYMNTS

MARCH 30, 2017

Most interactions are still done by voice, said Truitt at IP 2017, and the absolute number of phone calls as handled by Teleperformance, which operates in 74 countires and 160 markets, is growing annually. . But no one had used mobile wallets to make a payment over the phone while a call was underway.

Online and Mobile Banking 49

Online and Mobile Banking Bots Security Mobile Payments 49

PYMNTS

MAY 24, 2018

“We continue to encourage enabling two-factor authentication to add an extra layer of protection to your Facebook account,” he wrote. In the fourth quarter of 2017, Facebook flagged around 72 percent of content without having to be alerted. As for fake accounts, Facebook said it disabled close to 1.3

Authentication 40

Authentication Best Practices Bots Privacy 40

PYMNTS

SEPTEMBER 5, 2019

Fraud protection has never been taken lightly by call centers, but the need for stricter authentication is reaching new levels in the face of automated bot attacks and near-daily account takeover (ATO) attempts. Why AI, MFA Are Necessary Within Call Centers .

MFA 46

MFA Multifactor Authentication AI Authentication 46

Fintech Labs Insights

FEBRUARY 14, 2017

Worldcore Payment Institution teams up with BioID and presents face recognition authentication at FinovateEurope 2017. PayPal launches Bot for Slack users. BioCatch brings continuous online and mobile authentication to Nuance Communications’ Security Suite solution. Standard Chartered launches banking API portal.

Online and Mobile Banking 18

Online and Mobile Banking Bots Authentication PayPal 18

PYMNTS

FEBRUARY 6, 2019

In one of the tightest labor markets that corporate America has seen in years, demand for financial experts remains resilient even as automation continues to rise. But what organizations are looking for in those professionals doesn’t look like it did a decade or so ago. “That’s long gone.”

Accounts 74

Accounts Finance On-Demand Automation 74

PYMNTS

MAY 11, 2019

The company announced that it had approached $100 million in revenue in 2017 and expected to exceed that figure in 2018. We’re doing our best to take care of every single employee and their families, and our management team continues to explore all options available.”. But Jibo had a lot of problems.

Consumer 75

Consumer Wires Wire Technology 75

PYMNTS

DECEMBER 27, 2017

The number of brands that consider a content strategy effective in raising revenue increased from 74% in 2016 to 83% in 2017. The idea is for these bots to use data, AI and machine learning to evolve and develop a “brand personality” and hold a conversation without annoying the person they’re talking to. Content strategy.

CRM 46

CRM Bots AI Consulting 46

PYMNTS

MARCH 16, 2017

Stock of Google’s parent company Alphabet (GOOG) continued its upward trend through the first two weeks of March, reaching a new high of $847.35 GOOG has already grown over nine percent since the beginning of 2017. The funding round will be put toward Currencycloud’s continued global expansion. among others.

Cross-Border Payments 40

Cross-Border Payments Adjustments Cross-Border Bots 40

PYMNTS

FEBRUARY 6, 2017

To help embolden this assertion, market research firm Technavio just released its Global Chatbot Market 2017–2021 research report, which highlights in-depth analyses of the chatbot market’s revenue and emerging market trends. Yes, it is likely that this will continue to be a theme moving forward. billion users.

Online and Mobile Banking 76

Online and Mobile Banking Research Bots Governance 76

PYMNTS

AUGUST 9, 2019

But the week also saw pushes forward with Walmart ongoing its efforts to refine its eCommerce operations; and Amazon’s continuing experiments in outside-the-box thinking about bringing things to people — and people to its platform. Big Expansions Of The Week: Moving On Students And Moving Forward With Robots .

Consumer 57

Consumer Bots FBI FTC 57

PYMNTS

JUNE 26, 2018

CaliBurger , for example, tested an artificial intelligence (AI)-powered facial recognition system in 2017 that identifies customers at self-ordering kiosks and brings up their profiles, which includes information such as past orders and menu favorites. CaliBurger plans to add face-activated payments to the mix this year. Stay tuned.

Consumer 42

Consumer Bots Checks Technology 42

PYMNTS

APRIL 11, 2017

As more people utilize the online world for shopping, these physical store locations will likely continue to suffer at the hands of eCommerce. Just this week, we reported on the estimated 2017 U.S. One bot to rule them all? This type of up-and-coming business interaction process has been dubbed “chat commerce.”.

Bots 47

Bots Procedures Consumer Process 47

PYMNTS

JANUARY 3, 2020

According to the most recent PYMNTS Disbursement Satisfaction Report , “Consumers’ instant payments adoption has increased nearly fourfold over the past three years, with 42 percent reporting they received at least one such payment this year compared to the 11 percent who said the same in 2017.” Risk vs. Reward.

Instant Payments 60

Instant Payments Payments Push-to-Card Ubiquitous 60

PYMNTS

JULY 17, 2018

As the general effort continues to replace analog record-keeping and commerce with digital methods, a look at how things are playing out with ticketing might offer some lessons to those making that journey, along with some signal of how the wider trend could further develop. Verified Fan is a multiple-step ticket-buying process.

SWIFT 40

SWIFT Bots PayPal Process 40

PYMNTS

APRIL 19, 2018

billion in 2017 alone, and 64 percent of banks reportedly plan to spend at least as much in the coming year as they did in the previous one. TOV also debuted a fraud-fighting solution in 2017, designed to identify potentially suspicious transactions. The banking industry is racing to embrace AI technology.

AI 40

AI AML Authentication Use Case 40

CB Insights

SEPTEMBER 10, 2018

What therapy bots can and can’t do. AI’s ability to find patterns will continue to pave the way for new diagnostic methods and identification of previously unknown risk factors. Interest in the space is driving the number of equity deals to startups: 20 as of Q2’18, equal to all of 2017. Big pharma’s AI re-branding

AI 28

AI Bots Research Risk 28

CB Insights

JULY 18, 2018

Many robots perform repeatable tasks in highly structured environments, so safety measures have typically consisted of a cage to prevent humans from getting dangerously close to a bot. workers) are set to retire in the next decade — and the industry will be about 2 million workers short if trends continue. But now, the tide is turning.

On-Demand 65

On-Demand Automation Bots AI 65

PYMNTS

FEBRUARY 23, 2018

wherever Walmart cuts prices (and after all, they are within 15 minutes of 90 percent of American consumers), prices in the area continue to drop as retailers race to undercut Walmart. News reports this week indicate that in Texas and the rest of the U.S., The net result? Quite a jump. Or, unknown parties crept in and drained their accounts.

Identity Theft 46

Identity Theft Social Security Push-to-Card Bots 46

PYMNTS

OCTOBER 24, 2017

But while the cost of making games has swollen, the cost of video games to consumers hasn’t: A shopper looking to buy the latest release in 2017 will pay almost exactly what he or she did in 2004 — that is, $60. percent of total sales in Q1 2017, compared to 34.4 While the gaming industry brought in $30.4

Microtransactions 41

Microtransactions Product Addressing Consumer 41

PYMNTS

APRIL 12, 2019

Walmart’s bots are store-bound and set to do more of the grunt work so that sales associates can be selling. For Walmart those bots roll into a larger heading of store improvement efforts, while Amazon’s efforts this week were all about broadening its appeal to capture the spend of even more shoppers. Amazon’s ad revenue totaled $3.3

Automation 40

Automation Consumer Bots Technology 40

CB Insights

JANUARY 4, 2018

The AI bot uses language processing to engage applicants in a pre-screening conversation. A popular bot for recruitment, Talla , recently raised an $8.3M In June 2017, VCs including Greylock Partners, General Catalyst, NEA, and First Round Capital funded a law firm called Atrium in a $10.5M Series A round.

AI 75

AI Automation Audit Consulting 75

PYMNTS

MARCH 5, 2018

Procter & Gamble made headlines last week when its Chief Brand Officer, Marc Pritchard, confirmed that the world’s largest advertiser cut $200 million of digital advertising spend in the last nine months of 2017. I wrote a piece in April of 2017 that posited that Facebook had a Myspace problem. That wasn’t the big news.

Bots 49

Bots Consumer On-Demand Product 49