PYMNTS

JULY 18, 2018

How exactly fraud attacks and fraud prevention will change in the post-PSD2 world remains unclear, but change is certain, according to observers. In fact, call center fraud already costs companies $0.58 The report covers ways in which call center operations are fighting fraud — including in Europe, the home of PSD2.

Fraud Prevention 41

Fraud Prevention Account Takeovers Online and Mobile Banking On-Demand 41

PYMNTS

JUNE 26, 2020

Many of these consumers are exploring digital banking for the first time, however, and are frustrated by customer onboarding pain points. Time-consuming authentication methods, redundant application forms and sluggish processes can all drive away potential customers.

Online and Mobile Banking 88

Online and Mobile Banking Checks Consumer Authentication Audit 88

FICO

NOVEMBER 30, 2022

Artificial intelligence and machine learning models can help banks stop scams, prevent losses to fraudsters and improve customer experience. Tue, 07/02/2019 - 02:45. Fraudsters are opportunistic, and lately they are (unfortunately) finding a lot of success by targeting consumers directly. FICO Admin. by Debbie Cobb. Debbie Cobb.

Scams 52

Scams Push-to-Card Fraud Prevention CashApp 52

PYMNTS

JANUARY 7, 2019

Biometrics promise to take a larger role in authentication security in 2019, helping to stop online fraud and bringing speed, efficiency and security to transactions ranging from QSR mobile-order ahead to airport car rentals. In fact, the Wendy’s fast food chain was recently hit with such a suit in Illinois.

Consumer 64

Consumer Laws Privacy Authentication 64

FICO

APRIL 26, 2023

The challenge for banks is balancing the ease and convenience of RTP with fraud prevention for authorized push payment fraud (APP fraud) – without impacting customer experience. Debbie has 25 years product management and product marketing experience in fraud management and financial services. Debbie holds a B.A.

Scams 52

Scams RTP Push-to-Card Fraud Detection 52

FICO

MAY 3, 2023

As my colleague Adam Davies, vice president of fraud and identity solutions here at FICO recently noted , “Banks can avoid reputational and regulatory impacts by using the latest in fraud prevention technology, such as the FICO Platform, which can help identify and stop existing and emerging threats before they can impact customers.”

Scams 10

Scams RTP Fraud Detection Real Time Payments 10