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The Contingent Reimbursement Model (CRM) is a UK payments industry initiative designed to reimburse victims of authorised push payment fraud (APP fraud). Until May 2019, the liability for losses from these scams was generally set by the victim’s bank; with no uniform rules, the bank could decide to reimburse the customer or not.
In 2019, banks’ losses of £456 million nearly equaled the £470 million attributed to card not present (CNP) fraud. Compared to CNP fraud, criminals find APP fraud to be extremely lucrative; the £456 million lost to this fraud type in 2019 was spread across just 122,000 incidents. In contrast, 2.1
In 2019, banks’ losses of £456 million nearly equaled the £470 million attributed to card not present (CNP) fraud. Compared to CNP fraud, criminals find APP fraud to be extremely lucrative; the £456 million lost to this fraud type in 2019 was spread across just 122,000 incidents. In contrast, 2.1
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