PYMNTS

JANUARY 15, 2021

percent higher in 2020 than in 2019, surprising even the National Retail Federation (NRF). Despite unprecedented challenges, consumers and retailers demonstrated incredible resilience this holiday season,” said NRF President Matthew Shay in a statement. The NRF said 2020 retail sales from Nov. 31 were $789.4 percent to 5.2

NOV 52

NOV Non-Bank Consumer Economy 52

PYMNTS

NOVEMBER 26, 2020

Something to bear in mind in 2020, when, as was the case in 1939 when Thanksgiving got its last major revision by presidential order, Americans are celebrating the holiday facing a national crisis, deep economic uncertainty and preparing to celebrate their holiday very differently and far more digitally than they ever have before.

On-Demand 107

On-Demand Consumer NOV Continuity 107

PYMNTS

DECEMBER 3, 2020

Of the many data-based insights contained in the new Black Friday 2020 Report: Crossing the Digital-Physical Shopping Divide , one line captures the mood of this just-concluded commerce holiday weekend: “Concerns over COVID-19 were present, but were secondary to consumers who craved convenience.”. consumers taken on Saturday (Nov.

Credit Cards 59

Credit Cards Debit Card BNPL PayPal 59

PYMNTS

DECEMBER 24, 2019

About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017. The rise of voice is the big factor behind the rise of smart homes, where consumers are doing more commerce and payments. That’s not all — voice is becoming more emotionally attuned to consumers.

Consumer 64

Consumer Zelle P2P Real Time Payments 64

PYMNTS

NOVEMBER 20, 2020

Wearable device sales have shot up at least 30 percent this year as consumers looked to technology to help them monitor their health during the ongoing global pandemic, according to a top Samsung executive. Samsung will continue to invest in these advanced technologies.”.

NOV 60

NOV Contactless Payments Digital Payments Visa 60

PYMNTS

NOVEMBER 30, 2020

consumers are expected to spend $12.7 billion on Cyber Monday (Nov. The service will be provided from Nov. American consumers are forecast to spend $12.7 billion on Cyber Monday (Nov. Chinese Consumers' Buying Expected To Surge After Months Of Caution. Digital Sales Surge On Black Friday. billion in orders.

NOV 59

NOV Consumer 59

PYMNTS

SEPTEMBER 9, 2020

Fewer and fewer consumers seemed willing to join crowds of bargain hunters, who in some cases would camp out overnight in front of stores to get the first shot at deals. In this case, the driving force is retailers’ prediction of surging eCommerce demand as 2020 closes out. Retailers Want to be as Ready as They Can Be. “Now,

CHIPS 76

CHIPS NOV On-Demand PayPal 76

PYMNTS

NOVEMBER 12, 2020

The Walt Disney Company reported on Thursday (Nov. The response from consumers has been overwhelmingly positive. Disney also plans to introduce the service to Latin America, with the inclusion of Mexico, Brazil, Argentina and Chile on Tuesday (Nov. In terms of the company’s other streaming services, Disney reported 10.3

Consumer 67

Consumer NOV Origination Continuity 67

PYMNTS

OCTOBER 24, 2020

Usually, but not in 2020 — as Santa’s are sitting out the season given COVID-19 social distancing restrictions make sitting on Santa’s lap basically impossible. Instead, Macy’s has announced it is trying to recreate the holiday magic for children and families via a virtual portal that will be available online from Nov.

NOV 78

NOV Participant Innovation Risk 78

Fintech Labs Insights

DECEMBER 3, 2020

Breach Clarity’s FinovateFall 2019 demo (2020 coming soon). The startup looks at each breach and assigns a score of 1 to 10 so consumers can better understand its severity. But general educational guidelines can only take a consumer so far. Bottom line : Security is the number one concern of digital consumers.

NOV 15

NOV Breach Data Breach FinTech 15

PYMNTS

NOVEMBER 13, 2020

Power 2020 U.S. Consumer Financing Satisfaction Study. Consumers and Banks Both Like Online Auto Loans. Consumers are apparently so glad to dump the back-office haggle between dealer and bank that roughly one-third of car buyers are now doing the loan process online, J.D. Power, said in releasing the J.D.

Consumer 85

Consumer On-Demand Origination Enrollments 85

PYMNTS

NOVEMBER 20, 2019

Payments credit union PSCU is prepared to handle what they predict will be a rush in 2020 to adopt contactless cards, the company said in a press release on Wednesday (Nov. In 2020, PSCU anticipates distribution of more than three million new contactless cards to 100-plus credit unions.

Credit Union 47

Credit Union Credit Union Service Organization Contactless Payments NOV 47

PYMNTS

JANUARY 14, 2021

percent year-over-year debit and credit overall same-store sales volume growth among its owner credit unions over the 2020 holiday season, according to a press release emailed to PYMNTS. More consumers shopped earlier and from home, further accelerating the adoption of contactless and digital payment methods.”. Purchases between Nov.

Volume 62

Volume Credit Union Credit Union Service Organization NOV 62

PYMNTS

OCTOBER 14, 2020

The retailer will start the promotions through the web on November 4 and new promotions will follow in retail locations on Nov. Then, another event will start on the web on Nov. 11 and a sales event in retail locations will occur on Nov. It will finish its discounts through the web on Nov. Of the overall $9.91

NOV 92

NOV Product Consumer 92

Fintech Labs Insights

DECEMBER 21, 2020

Technology for consumers and advisors to manage risk. Related: 125 Fintech Unicorns of the 21st Century (YE 2020). Hot List: 7 Fintech Companies Made “The Information’s” Top 50 Startups (Dec 2020). Watch 21 Fintech Startups pitch at Plug and Play’s Winter Summit (19 Nov 2020).

NOV 15

NOV Underwriting Fraud Detection AI 15

Fintech Labs Insights

DECEMBER 21, 2020

Technology for consumers and advisors to manage risk. Related: Watch 21 Fintech Startups pitch at Plug and Play’s Winter Summit (19 Nov 2020). Watch 36 Fintech Demos Named “Best of Show” at Finovate in the Past 18 Months (Dec 2020). 120 Fintech Unicorns of the 21st Century: November 2020 Update.

NOV 15

NOV Underwriting Fraud Detection AI 15

Fintech Labs Insights

DECEMBER 16, 2020

One of the upsides of 2020 is the rich stream of fintech startup pitches we’ve consumed from the comfort of our home office. The latest batch debuted Nov 19 and included 21 new companies. And one of the biggest sources is the Plug and Play accelerator. We’ve posted previous pitch days here , here and here.

NOV 15

NOV FinTech Data Breach Automation 15

Fintech Labs Insights

DECEMBER 16, 2020

One of the upsides of 2020 is the rich stream of fintech startup pitches we’ve consumed from the comfort of our home office. The latest batch debuted Nov 19 and included 21 new companies. And one of the biggest sources is the Plug and Play accelerator. We’ve posted previous pitch days here , here and here.

NOV 15

NOV FinTech Data Breach Automation 15

PYMNTS

OCTOBER 30, 2020

In a move that will likely see a large rise in sales, Alibaba Group Holding Ltd will begin its Singles Day shopping event ahead of schedule in 2020, Reuters reported Friday (Oct. In addition to its usual Nov. 11 shopping period that lasts for 24 hours, the company will also provide a new time between Nov. 1 and Nov.

NOV 56

NOV Cross-Border Consulting On-Demand 56

Fintech News

JANUARY 7, 2024

According to Indonesian news agency Antara, the population of people in the productive age group reached 140 million in 2020, representing more than half of the country’s total population. This growth is expected to carry on this year onwards, growing at an estimated 15% through 2025 to US$417 billion and to US$760 billion by 2030.

Financial Inclusion 114

Financial Inclusion Innovation Payments NOV 114

PYMNTS

DECEMBER 4, 2020

Morgan’s card-present and card-not-present processing scale can provide uniquely valuable insight into consumer spending during the peak holiday shopping season,” Smith said. . Black Friday sales stretched across the entire month of November as retailers launched special deals as early as Nov.

Online and Mobile Banking 115

Online and Mobile Banking NOV Treasury Processors 115

PYMNTS

NOVEMBER 2, 2020

“ Membership has its privileges ” was the nine-year ad campaign launched by American Express in 1987 to persuade consumers that it was worth it to pay an annual fee for one of its charge card products. A PYMNTS study of a census-balanced sample of 2,165 consumers conducted Oct. 27-28 of this year reveals that roughly 17 percent of U.S.

Consumer 98

Consumer Online and Mobile Banking Product Non-Bank 98

PYMNTS

DECEMBER 21, 2020

You can see it in how investors are putting money to work in both consumer-facing and B2B startups, and how startups and incumbents are forging new partnerships to move innovation faster to market. Source: PYMNTS.com longitudinal study of over 40,000 consumers (data from the most recent panel on Nov. consumers — 47.2

CHIPS 91

CHIPS NOV Online and Mobile Banking Contactless Payments 91

Open Banking Excellence

JULY 9, 2024

Regulator-led Pilot Focused on Open API Infrastructure Our pilot launched on Nov. That tells us that consumers’ appetite for Open Banking is significant and is waiting to be satisfied. Setting Sights on Full Implementation by 2025 Our goal is to make Open Banking a defining feature of Kazakhstan’s consumer economy by 2025.

API 147

API Payment APIs and Integration Participant Regulations 147

PYMNTS

NOVEMBER 13, 2020

Walmart is extending most of its stores’ hours beginning Saturday (Nov. Walmart (@Walmart) October 23, 2020. The sale’s second phase began online on Wednesday (Nov. 18), but will expand to in-store purchases on Saturday (Nov. said that consumers “trust Walmart to deliver an amazing Black Friday year after year.

NOV 94

NOV Continuity Consumer 94

PYMNTS

DECEMBER 16, 2020

Total sales for September 2020 through November 2020 were up 5.2 According to the report, “the September 2020 to October 2020 percent change was revised from up 0.3 percent from October 2020, but 7.1 The December 2020 Advance Monthly Retail report is set for release on Jan. percent to down 0.1

NOV 61

NOV Consumer Economy 61

PYMNTS

NOVEMBER 16, 2020

On that day, Nov. 9, 2020, the stock market hit a high not seen since February, shortly before the world would feel the brunt of the global pandemic. Investors had more clarity, and hope, that consumers and businesses could soon be on a path to resume the physical activities that grounded important sectors of the U.S.

NOV 108

NOV Consumer Risk On-Demand 108

PYMNTS

NOVEMBER 10, 2020

billion people will mark Singles’ Day – the country’s exponentially larger answer to America’s Black Friday or Prime Day events – on Wednesday (Nov. The unofficial holiday falls on Nov. Fan said the companies also added a “new sales window” from Nov. 3 this year, ahead of the main Nov. 11 each year.

NOV 62

NOV Cross-Border Consulting Small Business 62

PYMNTS

NOVEMBER 5, 2020

As Scott Rankin, principal and national consumer and retail strategy leader with KPMG US, told the Tribune , "with everything that's going on, there may be no Black Friday at all. As reported in September, “PYMNTS research has found that consumers believe they’ll be dealing with COVID-19 aftershocks through 2021 and possibly beyond.

NOV 88

NOV On-Demand Consumer Origination 88

PYMNTS

NOVEMBER 30, 2020

consumers are expected to spend $12.7 said Michael Brown, a partner in Kearney’s consumer products and retail practice. Then, the issue became product availability: Was it in stock, and could companies really ship the items that the consumer had ordered? For example, Target revealed plans on Friday (Nov. It is also 27.1

NOV 60

NOV Consumer Research Product 60

PYMNTS

JUNE 10, 2020

As the coronavirus pandemic continues to disrupt everyday life the world over, many consumers want compensation for things they paid for but aren’t able to use. Cunard said it is calling off all trips that were scheduled to leave up to, and with the inclusion of Nov. 1, 2020 for the Queen Victoria and Queen Mary 2.

NOV 52

NOV Continuity Consumer 52

PYMNTS

NOVEMBER 11, 2020

Lemonade reported improved third-quarter earnings on Wednesday (Nov. 30, 2020, Lemonade reported a net loss of $30.9 Adjusted EBITDA for the 2020 quarter was a loss of $27.6 For full-year 2020, Lemonade is expecting revenue of $91 million to $93 million, with an adjusted EBITDA loss of $103 million to $100 million.

Posting 57

Posting Adjustments Bots NOV 57

PYMNTS

NOVEMBER 25, 2020

Power and LMC Automotive forecasts that new vehicle retail sales for November 2020 will drop slightly from the same month the prior year, according to a Wednesday (Nov. November 2020 has three fewer sales days and one less selling weekend in contrast to November of last year. 25) press release. percent year-over-year drop.

NOV 56

NOV Adjustments Volume Transactions 56

PYMNTS

NOVEMBER 5, 2019

The report, released Tuesday (Nov. 2020 Innovation Sparks. Indeed, as Karen Webster has written — and other experts have opined — the 2020s promise many marriages of innovations and new technology and processes created over the prior 10 years. Keeping a good sense about what consumers want is also important, the report said.

Visa 40

Visa Innovation Consumer Data Security 40

PYMNTS

NOVEMBER 19, 2020

Silicon Valley buy now pay later (BNPL) payments startup Affirm filed an initial public offering (IPO) for a Nasdaq listing, Affirm said in a statement on Thursday (Nov. Affirm partners with more than 6,500 merchants, and approximately 64% of its BNPL loans were from repeat consumers in 2020. According to the U.S.

BNPL 73

BNPL PayPal Underwriting NOV 73

PYMNTS

OCTOBER 29, 2020

Paidy said the new offering, which will have no added interest or charges, is scheduled to go live on Nov. Survey: Alibaba's 2020 Singles' Day Could Be Disappointment for US Brands. Grab, Marriott Partner to Deliver Hospitality Experiences in Southeast Asia. brands, per a new poll by AlixPartners.

NOV 58

NOV BNPL PayPal Payments 58

PYMNTS

DECEMBER 1, 2019

In an effort to expand access to financial institutions (FIs), the Central Bank of Nigeria is planning to license more payment providers, Bloomberg reported on Saturday (Nov. The goal is to improve Nigeria’s financial inclusion rate by 20 percent, bringing it to 80 percent by the end of 2020.

Financial Inclusion 101

Financial Inclusion Central Bank FinTech Mobile Banking 101