PYMNTS

DECEMBER 11, 2020

After nearly a year of social distancing and staying at home, cabin fever is really starting to sink in for many consumers. He said he believes that travel — hit hard by a pandemic that effectively grounded everyone’s desire to see the world — is facing the greatest pent-up demand on the planet. The only question is when.

On-Demand 96

On-Demand CRM Returns Consumer 96

PYMNTS

NOVEMBER 18, 2020

Americans paid off $10 billion in credit card debt in the third quarter (Q3) of 2020, but borrowed more for car and housing loans, according to a report in the Wall Street Journal (WSJ) citing the Federal Reserve Bank of New York. According to the Fed’s latest quarterly report on household debt and credit, overall consumer debt hit $14.35

Credit Cards 124

Credit Cards Consumer Federal Reserve Fed 124

PYMNTS

OCTOBER 23, 2020

In fact, 2020 opened with retail reports decrying the great toy sales slump , citing the 4 percent fall-off in toy sales, the rather tepid holiday sales season reported between 2018 and 2019 and the fact that toy sales came up short during last year’s holiday season. Barbie gross sales rose 29 percent in Q3, to $532.2

On-Demand 86

On-Demand Returns Consumer 86

PYMNTS

NOVEMBER 26, 2020

Something to bear in mind in 2020, when, as was the case in 1939 when Thanksgiving got its last major revision by presidential order, Americans are celebrating the holiday facing a national crisis, deep economic uncertainty and preparing to celebrate their holiday very differently and far more digitally than they ever have before.

On-Demand 107

On-Demand Consumer NOV Continuity 107

PYMNTS

DECEMBER 18, 2020

Recurly CEO Dan Burkhart told Karen Webster in a recent discussion that consumers are asking themselves how to give gifts that will have lasting impacts on the intended recipients. What we have observed is to the contrary: that consumers’ discretionary spending in the form of subscriptions has actually done quite well,” he noted. “I

Consumer 120

Consumer On-Demand Checks Volume 120

PYMNTS

JUNE 30, 2020

As digital payments become ever more mainstream, consumers will demand seamless interaction with their financial institutions, which means FIs must look at ways they can pivot from branch-based experiences, yet deliver those same high-touch services through digital channels. Click here to download our free report. .

End User 107

End User On-Demand Commercial Card Instant Payments 107

PYMNTS

DECEMBER 30, 2020

This rise in digital banking directly correlates with the increased usage of other digital services, such as food delivery and telehealth appointments, and many consumers are leveraging these services for the very first time. How 2020 Impacted Digital-First Banking.

Online and Mobile Banking 96

Online and Mobile Banking Void Mobile Banking On-Demand 96

PYMNTS

SEPTEMBER 4, 2020

But even though consumers aren’t thinking about holiday shopping yet, many merchants are, Peggy Alford , PayPal ’s executive vice president of global sales, told Karen Webster in a recent discussion. Consumers have a lot of choices and they’re habituated into great deals,” she said. Obviously, preparation is going to be the key here.”.

PayPal 97

PayPal Consumer On-Demand Transactions 97

PYMNTS

AUGUST 10, 2020

Consumers have been using internet technology for everything from nonessential health services to ordering from restaurants in the last few years, especially shopping more frequently online for retail products and groceries. All the evidence suggests that payees want choice and highlights the existence of demand for instant payments.

Payee 91

Payee Instant Payments Point-of-Sale (POS) Debit Card 91

PYMNTS

DECEMBER 24, 2020

market for initial public offerings (IPOs) had a banner year in 2020 despite the pandemic — or perhaps because of it. COVID-19 was actually great news for DoorDash , as government shutdowns and consumer virus fears forced restaurants almost everywhere to eliminate dining in and switch to pickup and delivery. DoorDash ($39 billion).

Origination 92

Origination Push-to-Card On-Demand Shutdown 92

PYMNTS

NOVEMBER 23, 2020

As of late October, data released by LendingTree indicated that a quarter of consumers were already finished with their holiday shopping for 2020. A pick-up in consumers looking to get the jump on the biggest shopping season of the year seems to be a certainty, with large swaths of customers buying more and earlier.

Consumer 99

Consumer Push-to-Card On-Demand Transactions 99

PYMNTS

MARCH 10, 2020

In an interview with PYMNTS, Matt Wilcox, senior vice president of payments innovation at Fiserv , said recent data points show that an increasing number of financial institutions (FIs) are determined to satisfy a real demand for real-time transactions. Building Trust .

P2P 92

P2P Real Time Payments Zelle Credit Union 92

PYMNTS

APRIL 29, 2020

Many physical bank branches have temporarily closed or reduced service hours to better safeguard their employees and spare themselves the costs of operating branches now that consumers are staying home. consumers found that 82 percent had reservations about visiting branches, while 63 percent were more willing to try apps.

Credit Union 105

Credit Union Consumer Online and Mobile Banking Card Issuer 105

PYMNTS

OCTOBER 1, 2020

Not surprisingly, consumers with lower incomes had less money to spend, and accordingly, the report showed that growth of personal spending also slowed for the fourth straight month, rising by just 1 percent in August. New figures from the Bureau of Economic Analysis showed that personal income fell 2.7

Consumer 95

Consumer On-Demand PayPal Economy 95

PYMNTS

NOVEMBER 13, 2020

Power 2020 U.S. Consumer Financing Satisfaction Study. Consumers and Banks Both Like Online Auto Loans. Consumers are apparently so glad to dump the back-office haggle between dealer and bank that roughly one-third of car buyers are now doing the loan process online, J.D. Power, said in releasing the J.D.

Consumer 85

Consumer On-Demand Origination Enrollments 85

PYMNTS

NOVEMBER 25, 2020

But like so many other things this year, that image might be on hold for 2020. The sidewalks and shops will likely be less crowded, and if consumers are wearing smiles, they’ll likely be obscured by masks as it seems COVID-19 pandemic cases will be ringing in the year on the rise.

Contactless Payments 123

Contactless Payments PayPal Small Business On-Demand 123

Fintech News

AUGUST 26, 2024

In 2023, the insurtech sector in Southeast Asia saw a remarkable resurgence, marking a significant rebound not witnessed since 2020. billion and 32 transactions recorded in 2020. Consumers are becoming increasingly aware of the importance of insurance through concerted efforts from governments and companies to educate the public.

On-Demand 143

On-Demand Product Transactions Adjustments 143

PYMNTS

OCTOBER 14, 2020

What we are seeing as we turn into October is that spending by our consumers is still solid and about 10 percent ahead of last year.”. Moynihan said America’s second-largest bank sees consumer and commercial demand continue to improve, alongside a U.S. For example, the bank’s consumer business saw 2.3

Consumer 81

Consumer Credit Cards Non-Bank On-Demand 81

PYMNTS

SEPTEMBER 3, 2019

Those innovations did more than just leverage digital and connected devices to make it easier for consumers and businesses to interact and to effectively blend the online and offline worlds. They influenced those choices by changing the consumer’s path to purchase and payment. stores in 2015.

Innovation 89

Innovation Credential Payments Consumer 89

PYMNTS

DECEMBER 24, 2020

Consumers, in short, entered spring 2020 realizing that their old, largely physical habits for feeding themselves were a bad fit in a world where proximity between themselves and strangers was frowned upon as a public health liability. And so, as PYMNTS data showed, those consumers changed. million consumers around the U.S.

Push-to-Card 82

Push-to-Card Consumer Innovation On-Demand 82

PYMNTS

JANUARY 8, 2021

The year 2020 meant big changes for retailers that had primarily defined themselves by physical interaction as brick-and-mortar merchants were forced to adapt to an eCommerce-focused world as their best option for holding on to their now homebound customer base. The year 2020 saw the overall index score rise by 2.2

On-Demand 104

On-Demand Consumer BNPL Innovation 104

PYMNTS

OCTOBER 20, 2020

The launch of the Apple Pay mobile wallet has long been seen as Apple’s attempt at replacing consumers’ use of plastic cards for in-store purchases as their primary payment method. To what extent has it succeeded in changing consumers' use of plastic cards at the point of sale (POS) in physical stores? Today, Oct. percent of U.S.

Consumer 79

Consumer Point-of-Sale (POS) Contactless Payments On-Demand 79

PYMNTS

JULY 14, 2020

When consumers fled to online shopping options in Q2, many businesses weren’t set up for digital-first commerce, but quickly figured it out. The following is an excerpt from How 35 Execs Are Powering The Great Digital Shift Of 2020 (And Beyond) , contributed by David Nachman , CEO at FastSpring.

Innovation 135

Innovation Product On-Demand Global Payments 135

PYMNTS

DECEMBER 10, 2020

In eCommerce, Amazon ’s third-party merchants are worried they won’t be able to satisfy holiday demand due to restrictions on the volume of inventory the firm can keep in its facilities. 80%: Share of banking interactions done online in 2020. 48.8% : Portion of consumers who require a vaccine before returning to their routines.

Credit Risk 102

Credit Risk Risk Management AI On-Demand 102

PYMNTS

DECEMBER 16, 2020

economy to a screeching halt in Q2 2020. This growth has come with its share of challenges, however, especially as providers aim to keep their services functioning smoothly while demand increases — sometimes exponentially. is expected to exceed 200 million in 2020 — up from the original estimate of 36 million. .

Consumer 74

Consumer On-Demand Origination Privacy 74

PYMNTS

OCTOBER 1, 2020

Consumers and microbusinesses now get an average of two disbursements each year, excluding tax disbursements from local, state and federal governments. More than two-thirds of consumers (68.1 Among consumers, instant payments accounted for a little more than one in 10 of those disbursements (14 percent). Consumers disagree.

Instant Payments 122

Instant Payments Payee Same Day ACH Non-Bank 122

The Fintech Times

SEPTEMBER 12, 2024

Consumers are increasingly turning to digital payment methods instead of cash across the UAE and Saudi Arabia, according to new data from Checkout.com , the global payments solution provider. Past data revealed a 56 per cent increase in consumers engaging in e-commerce weekly since 2020.

Consumer 69

Consumer BNPL Payments Payment Solutions 69

Fintech News

JULY 23, 2024

Hex Trust, which has had a dedicated office and team in Singapore since 2020, aims to meet the growing demand for compliant digital asset management solutions among institutional clients in the region. On 2 April 2024, the MAS amended the Payment Services Act (PS Act) to include custodial services for DPTs under its regulatory scope.

Payments 116

Payments Consumer Protection Authorization On-Demand 116

PYMNTS

NOVEMBER 30, 2020

The 2020 holiday shopping season will be an unusual one in many respects. percent, according to Adobe Analytics data, as consumers by and large seemed resolved to actually take the experts’ advice and skip shopping in crowds in favor of browsing the digital aisles. percent, according to preliminary data from Sensormatic Solutions.

On-Demand 94

On-Demand Visa Consumer Product 94

Fintech News

OCTOBER 21, 2024

Initiatives like QRIS (Quick Response Code Indonesian Standard), a national standard for QR code payments launched in 2019, have allowed for standardization, making it easier for businesses and consumers, while collaboration between the government and fintech firms have helped enhance financial inclusion through clear regulations.

Financial Inclusion 142

Financial Inclusion Embedded Finance Payments Push-to-Card 142

PYMNTS

JULY 15, 2020

“Just as changing consumer behaviors are accelerating the adoption of digital commerce, they are also creating a greater demand for digital payout methods.”. In just over three months, digital commerce adoption among consumers has grown exponentially, accelerating many businesses’ nascent digital transformation plans into overdrive.

On-Demand 94

On-Demand Use Case Contactless Payments Innovation 94

PYMNTS

NOVEMBER 27, 2020

Consumers and businesses alike have long been familiar with digital payments, but both now expect smoother payment experiences as the COVID-19 pandemic’s financial impacts continue. Friction points that once proved to be minor nuisances have become legitimate financial challenges, especially for consumers and smaller businesses.

Real Time Payments 106

Real Time Payments P2P B2B Zelle 106

PYMNTS

APRIL 17, 2020

COVID-19 has driven consumers indoors — and online. Consumers are 30.6 percent more likely to make their purchases online in 2020 than they were in 2019, underscoring the increased reliance on digital commerce now that retail stores are closed until the pandemic recedes. percent to 72.1 percent during the last year.

On-Demand 85

On-Demand Research Consumer Payments 85

PYMNTS

JANUARY 18, 2021

A big part of the agenda is about the shift to digital in a world where, according to PYMNTS research, more than 124 million Americans have already made the digital shift for shopping for retail products, groceries and food from restaurants since March of 2020. That in itself isn’t surprising, as consumers still fearful of COVID stayed away.

Consumer 123

Consumer Caps Research On-Demand 123

PYMNTS

JANUARY 20, 2021

Pointing to increased demand for premium products and continued lifestyle changes from the coronavirus, Procter & Gamble reported an 8 percent increase in total revenues Wednesday, led by a 50 percent increase in its online sales. eCommerce Soars.

Online and Mobile Banking 117

Online and Mobile Banking On-Demand Product Consumer 117

PYMNTS

MAY 4, 2020

At the same time, consumers are doing their own cost/benefit calculations about when it’s safe to re-enter and resume their daily activities. Consumers’ interest in going out: Share of consumers who say they are interested in leaving their homes more often than they do today. Most aren’t in much of a rush.

Economy 83

Economy Consumer Risk Returns 83

PYMNTS

DECEMBER 8, 2020

Because while four or five years ago millennials looked like a generation holding back from homeownership, either due to preference or financial constraint, as 2020 comes to a close the situation has changed markedly. These younger consumers are mostly buying first homes (86 percent of younger millennials and 52 percent older ones).

Economy 141

Economy Returns Consumer On-Demand 141