PYMNTS

OCTOBER 13, 2020

The world has changed a great deal since 2020 began. Thirty-seven percent more consumers in the United States are working their full-time jobs from home than in 2019, whereas 27 percent more are performing gig jobs remotely. In essence, connected devices are helping turn consumers’ homes into smart, commerce command centers.

ATM 104

ATM Consumer Research Digital Payments 104

PYMNTS

OCTOBER 20, 2020

It’s just a week into the earlier-than-usual 2020 holiday selling season and already three facts are clarifying the retail picture: consumers are going to spend less overall, they are going to spend more time online and they don’t want to touch anything in the process. percent of consumers will spend more than they did in 2019.

Consumer 63

Consumer On-Demand Contactless Payments Checks 63

PYMNTS

JANUARY 1, 2021

The consumers who shopped for anything from groceries to sporting goods to cars in December of 2019 are completely different from the ones who shop today. Office shifters plan to use digital shopping options more than other consumers after the pandemic has passed,” the report noted. How She Thinks About Vaccines.

Consumer 144

Consumer Debit Card Contactless Payments Research 144

CB Insights

SEPTEMBER 1, 2020

The 2020 Fintech 250 cohort has raised approximately $49.2B 2020 Fintech 250 investment highlights. The 2020 Fintech 250 categories and most well-funded startups represented. 2020 fintech 250 investment highlights. Funding trends: In 2020 year-to-date (YTD), these 250 private companies have raised $10.3B

FinTech 101

FinTech Participant NOV Finance 101

CB Insights

JANUARY 28, 2021

Despite the drop, the quarter’s strong showing helped push annual insurtech funding in 2020 to an all-time high of $7.1B. Q4’20 Insurtech Highlights: Insurtech funding finishes 2020 at a record high: With a strong final quarter, annual insurtech funding in 2020 reached an all-time high of $7.1B

Advisors 75

Advisors Risk Consulting Technology 75

PYMNTS

DECEMBER 24, 2020

PYMNTS research on consumer shopping habits showed that 24 percent of all consumers say they have taken at least one of their routine shopping activities online and do not plan to revert to shopping in stores for this activity, even after the pandemic is over. eCommerce spiked because consumers demanded it and drove it.

Economy 118

Economy Consumer On-Demand Shutdown 118

PYMNTS

JULY 8, 2020

For the digital consumer — for the U.S. Much longer than the 12 weeks it took to mint the digital-first consumer in the first place. As detailed in PYMNTS research titled “ How A Global Pandemic Created A Digital-First Customer In 12 Weeks ,” the reopening has begun. consumers reported having jobs or earning incomes.

Consumer 61

Consumer Federal Reserve Cross-Border Fed 61

CB Insights

JULY 28, 2020

Last quarter, Covid-19 put investor optimism and consumer confidence on pause. The post Insurance Tech Q2 2020 appeared first on CB Insights Research. Q2’20 Insurtech Highlights. Lemonade became the first US insurtech unicorn to go public.

Advisors 90

Advisors Risk Consulting Technology 90

PYMNTS

NOVEMBER 30, 2020

Nor did it end, but according to PYMNTS' most recent Black Friday data it did go sailing past the halfway point, with consumers reporting that as of Black Friday they had made 55 percent of their annual holiday shopping expenditures already — with only 40 percent left to capture this season. Before March 2020 66.2 percent to 25.7

Debit Card 92

Debit Card Credit Cards PayPal Consumer 92

PYMNTS

DECEMBER 24, 2019

About 31 percent of consumers now own voice-activated devices, up from 27 percent in 2018 and 14 percent in 2017. The rise of voice is the big factor behind the rise of smart homes, where consumers are doing more commerce and payments. That’s not all — voice is becoming more emotionally attuned to consumers.

Consumer 64

Consumer Zelle P2P Real Time Payments 64

PYMNTS

DECEMBER 31, 2020

How We Will Pay: Home As The Consumer Command Center. This study showed that the home had become the consumer’s commerce command center as they changed their daily routines to do more of their work and more of their once-physical errands from home. percent made purchases via mobile in the last 24 hours. 31 percent bank via app.

Innovation 111

Innovation Online and Mobile Banking Real Time Payments Cross-Border 111

Faster Payments Council

JUNE 22, 2021

Faster Payments Council (FPC), in partnership with Glenbrook Partners, today released the research report, Why Interoperability is Important to Faster Payments. The report is the latest part of a three-year, multifaceted industry study consisting of quantitative and qualitative research, launched by the FPC and Glenbrook in 2019.

Interoperability 68

Interoperability Faster Payments FPC Research 68

FICO

AUGUST 29, 2022

FICO® Score Stays Steady at 716, as Missed Payments and Consumer Debt Rises. Each year, we provide insight into the national average FICO ® Score to help ensure consumers have a baseline measure of credit health standing. consumer reporting agencies (CRAs). Average U.S. by Ethan Dornhelm. expand_less Back To Top.

Consumer 98

Consumer Credit Cards Payments Governance 98

PYMNTS

DECEMBER 3, 2020

Of the many data-based insights contained in the new Black Friday 2020 Report: Crossing the Digital-Physical Shopping Divide , one line captures the mood of this just-concluded commerce holiday weekend: “Concerns over COVID-19 were present, but were secondary to consumers who craved convenience.”. consumers taken on Saturday (Nov.

Credit Cards 59

Credit Cards Debit Card BNPL PayPal 59

Clearly Payments

JULY 26, 2024

Consumer payment data has become a valuable asset for businesses. Consumer data, primarily gathered from credit card transactions, offers information that can help businesses enhance their operations, understand customer behavior, and ultimately increase their profitability.

Payments Data 52

Payments Data Consumer Fraud Detection Credit Cards 52

PYMNTS

NOVEMBER 19, 2020

As stay-at-home COVID-19 mandates have forced consumers to be housebound, companies that rely on subscription models to deliver their products and services are reaping the benefits. This compares to 48 percent and 73 percent of merchants, respectively, that provided such features in Q3 2020.

Consumer 66

Consumer Research On-Demand Process 66

FICO

FEBRUARY 10, 2023

Home Blog FICO Consumers Prioritize Mortgage Payments Over Auto What are the drivers behind this mortgage and auto loan payment hierarchy behavioral shift and is it likely to be a lasting trend? Consumers could avoid delinquency on their credit accounts by requesting a payment accommodation due to hardship caused by the pandemic.

Consumer 52

Consumer Payments Correspondent BNPL 52

FICO

AUGUST 23, 2021

Based on the 2020 US Census , the US credit-eligible population (those over 18 years of age) is 258 million people. But how many of those consumers can obtain a FICO® Score? . Calculations by FICO data scientists indicate that more than 232 million US consumers can be scored by the FICO® Score suite.

Consumer 98

Consumer Research CFPB Credit Risk 98

PYMNTS

SEPTEMBER 29, 2020

Consumer spending has been on something of a roller-coaster ride in 2020 thus far – dropping into the basement in the spring, but showing signs of recovery over the summer. But now summer is over, and consumer spending is looking a whole lot hazier heading into the traditional holiday shopping season.

Consumer 95

Consumer Governance Government Economy 95

PYMNTS

AUGUST 10, 2020

Consumers have been using internet technology for everything from nonessential health services to ordering from restaurants in the last few years, especially shopping more frequently online for retail products and groceries. percent of consumers and 30.5 Introduction. We surveyed more than 5,000 U.S. This is what we found. .

Payee 91

Payee Instant Payments Point-of-Sale (POS) Debit Card 91

PYMNTS

NOVEMBER 18, 2020

Americans paid off $10 billion in credit card debt in the third quarter (Q3) of 2020, but borrowed more for car and housing loans, according to a report in the Wall Street Journal (WSJ) citing the Federal Reserve Bank of New York. According to the Fed’s latest quarterly report on household debt and credit, overall consumer debt hit $14.35

Credit Cards 124

Credit Cards Consumer Federal Reserve Fed 124

PYMNTS

DECEMBER 28, 2020

Looking back, when we take stock of what happened and sift through the chaos and heartbreak of the year that was, we’ll see the seismic shifts that took place in 2020. Indeed, we might look to March 11 as the dividing line between what was and what is and will be in the connected economy. Traditional business became anything but traditional.

Economy 108

Economy Payments Government Governance 108

PYMNTS

APRIL 6, 2020

Among its many profound impacts, the COVID-19 pandemic has dramatically altered how consumers shop. Even before large-scale stay-at-home policies went into effect, most consumers sought to limit direct contact with people and objects as much as possible when they went out. For the 2020 report, PYMNTS surveyed more than 5,500 U.S.

Point-of-Sale (POS) 93

Point-of-Sale (POS) Consumer Shutdown Contactless Payments 93

PYMNTS

APRIL 13, 2020

Stores are shut down, restaurants are restricted to carryout and delivery only, professional sports are on hold, most flights are grounded and the fate of summer vacation in 2020 remains a coin toss. percent of consumers buying beauty and cosmetic products. According to the data, 58.4 Our latest findings showed that 93.1

Consumer 103

Consumer Legal Volume Participant 103

PYMNTS

OCTOBER 5, 2020

While the global pandemic has taken a toll on almost every business, consumer demand for all things touchless is surging — and has even been a driver of growth for QR codes. Although the 20-year-old technology has long enjoyed strong adoption in Asia (especially China), 2020 could go down as the year that U.S.

Contactless Payments 144

Contactless Payments Consumer PayPal Payments 144

PYMNTS

OCTOBER 15, 2020

The average United States consumer believes the pandemic will not come to an end until Sept. That is 339 days from now, and 557 days after the pandemic was first declared on March 11, 2020. PYMNTS research shows that 41.9 consumers have gone from retail shopping in stores to shopping online since the pandemic began, while 16.6

Consumer 85

Consumer Returns Continuity Research 85

PYMNTS

SEPTEMBER 12, 2017

After something of a slow start, mobile eCommerce is set to make up half of all online sales by the year 2020 — worth nearly $250 billion annually. percent of all retail eCommerce sales by the year 2020. That forecast comes care of “A Mobile Mindset,” the second volume in the five-part series, “The 2017 UPS Pulse of the Online Shopper.”

Volume 82

Volume Transactions Continuity Research 82

PYMNTS

JANUARY 15, 2021

The latest installment in PYMNTS' ‘Pandenomics’ study series is Mapping Digital-First Consumers' Return to the Physical World , the "Why Digital-First Behaviors Are Here to Stay" edition. It explores correlations between COVID vaccines and the consumers who will (or won’t) take them. Surveying nearly 2,300 U.S.

Research 53

Research Returns NOV Consumer 53

CB Insights

JUNE 24, 2020

As the global pandemic and related shutdowns continue to create rising income loss and unemployment rates, consumers need financial assistance more than ever. Borrowers are missing scheduled debt payments at record levels, while loan impairments doubled in just 1 month to reach 12% of all consumer loans in April 2020.

Consumer 74

Consumer FinTech Shutdown Research 74

PYMNTS

MARCH 18, 2020

The United States has reached a tipping point on COVID-19, with federal state and local governments implementing new restrictions on where consumers can travel, how many can gather in any given location and requiring restaurants and bars to shut their doors in the hopes of slowing the spread. percent among high-income consumers.

Consumer 96

Consumer Governance Government Research 96

PYMNTS

DECEMBER 31, 2020

Foot traffic typically skyrockets in stores during the holiday shopping season, with consumers drifting in and out of brick-and-mortar shops as they hunt for gifts. The global health crisis prompted many consumers to alter their holiday habits this year, including where they shopped, what they bought and how they paid.

BNPL 67

BNPL Adjustments Consumer Assessments 67

PYMNTS

OCTOBER 16, 2020

Direct-to-consumer (D2C) selling has taken wing with the ascendance of eCommerce to retail’s throne. How consumer packaged goods (CPG) brands and subscription-based businesses respond to this important trend will be make-or-break for many. percent of consumers have bought CPG through these channel.”.

Consumer 84

Consumer Shutdown Volume Product 84

PYMNTS

JANUARY 1, 2020

We are talking about the upcoming International Consumer Electronics Show, the annual conference and trade show in Las Vegas that goes by the moniker CES. In short, CES will help set the payments and commerce agenda for 2020 and likely beyond. This year’s event takes place Jan. This year’s event takes place Jan. Smart Homes.

AI 53

AI Consumer Use Case Research 53

PYMNTS

SEPTEMBER 9, 2020

Fewer and fewer consumers seemed willing to join crowds of bargain hunters, who in some cases would camp out overnight in front of stores to get the first shot at deals. In this case, the driving force is retailers’ prediction of surging eCommerce demand as 2020 closes out.

CHIPS 76

CHIPS NOV On-Demand PayPal 76

PYMNTS

JANUARY 30, 2020

Data indicate that the three biggest economies in the eurozone, France, Germany, and Italy, all report higher-than-expected consumer morale as shoppers continue to open their wallets and spend to support expanding a strong overall economy. In Italy, consumer confidence in January 2020 grew to 111.8 from 110.8

Economy 56

Economy Consumer Shutdown Central Bank 56

PYMNTS

JANUARY 3, 2020

Those traits could find their way into more social media and online research interactions — and the payments and commerce associated with them — in the coming years, if Dr. Fausto Giunchiglia, project coordinator for Italy-based WeNet , gets his way. What about smarter, and more diverse? They stick with people they are used to.”.

Research 52

Research Technology Payments Innovation 52

PYMNTS

JANUARY 27, 2021

The pandemic may have shuttered many brick-and-mortar venues, but countless restaurants have adapted their business models to capitalize on what has rapidly become the most common way consumers now order and eat their food: online takeout. United States consumers spent a collective $486 billion on takeout orders in 2020.

Consumer 62

Consumer Correspondent Research Innovation 62