NEW DATA: Discounts Can Help Merchants Reduce Holiday Returns
PYMNTS
JANUARY 11, 2021
Many merchants were struggling to stay afloat since March 2020 when the pandemic began and welcomed any boost that holiday sales could provide. The risk of returns is especially high considering that the recent holiday shopping season was the most digital shopping season on record. PYMNTS surveyed a census-balanced panel of 2,268 U.S.
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