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US Consumers Expect To Return $115 Billion In Unwanted Gifts

PYMNTS

A surge in eCommerce returns driven by COVID-19-related policy changes is hurting retailers but helping logistics companies, the Financial Times reports. The paper cited data indicating that about half of returned items can't be resold. The paper cited data indicating that about half of returned items can't be resold.

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Shift4 CEO suggests company could go private

Payments Dive

The payments company, which went public in June 2020, isn’t ruling out a return to being private, its CEO said.

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Many (Un)Happy Returns: Navigating 'Returnmageddon'

PYMNTS

Which leaves the recipients of those gifts that didn’t quite hit the mark with a difficult choice — keep the shoes that don’t fit or the sweater that was apparently woven out of steel wool, or brave the return process in the hopes of exchanging it for something more pleasing. A Banner Year For Returns.

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Amazon Sellers Have A Merry Christmas, But Struggle With Returns

PYMNTS

Now those sellers have to play on the same returns field as their bigger competitors, as returns season follows what was a watershed event for Amazon and its sellers. We are urging them to process these returns as quickly as possible," said CJ Rosenbaum, Esq., 31 can be returned until Jan. That’s the good news.

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5 Early Indicators Your Embedded Analytics Will Fail

Many application teams leave embedded analytics to languish until something—an unhappy customer, plummeting revenue, a spike in customer churn—demands change. But by then, it may be too late. In this White Paper, Logi Analytics has identified 5 tell-tale signs your project is moving from “nice to have” to “needed yesterday.".

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NEW DATA: Black Friday 2020: COVID-19 Steepens Physical Retail’s Long Slide

PYMNTS

Will Black Friday 2020 mark the beginning of a new, digital-first holiday shopping tradition, or will consumers return to their block-long queues after the pandemic has subsided and they are once again free to shop in stores? 28, 2020, to find out how they are commemorating the traditional kick-off of the holiday shopping season.

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Return Season Hits Hard; Some Retailers See Bright Side Of Customer Experience

PYMNTS

The dreaded returns season has hit retail with a predictable but painful thud. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience. In fact, forward-thinking retailers are looking at the return process as a chance to create a positive customer experience.

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