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Fintech’s wild ride in 2023

TechCrunch Fintech

What a year This is the last edition of The Interchange for 2023 — it’s hard to believe that the […] © 2023 TechCrunch. If you want to receive The Interchange directly in your inbox every Sunday, head here to sign up! All rights reserved. For personal use only.

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Americans lost $5.6bn to crypto-related fraud in 2023 - FBI

Finextra

billion in cryptocurrency-related fraud scams in 2023, a 45% rise on the previous year, according to the FBI. Americans lost more than $5.6

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Fintech’s biggest hits and misses of 2023

TechCrunch Fintech

As 2023 comes to a close, we’re here to look back at the biggest fintech stories of the year. But it truly […] © 2023 TechCrunch. Silicon Valley Bank’s implosion felt like a fintech story in that a number of startups (Brex, Arc and Mercury, for example) in the space leapt to fill the hole left by its collapse.

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Salt Edge’s 2023 wrapped

The Payments Association

As 2023 draws to a close, it’s time for us to take a moment to reflect on the past year and celebrate the accomplishments of our team at Salt Edge. Read more

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer.

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US fraud losses top $10bn in 2023

Finextra

Americans lost more than $10 billion to fraud in 2023, with investment scams accounting for nearly half of the losses, Federal Trade Commission data shows.

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Ant Group’s 2C2P Reduces Losses by 83% in 2023

Fintech News

2C2P, a Southeast Asian payments company, reported a 83% reduction in losses for the fiscal year ending 31 December 2023. million in 2023, a significant improvement compared to the previous year. The company’s revenue for 2023 increased slightly to US$130.9 The company ended 2023 with US$147.1 million from US$124.5

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in!

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions?

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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces.

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The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

November 15, 2023 at 9:30am PST, 12:30pm EST, 5:30pm GMT Real-World Success Stories and Future-Forward Practices: Be inspired by the success of industry leaders who’ve harnessed these strategies and gain insight into the trends shaping the future of retail.