PYMNTS

OCTOBER 16, 2020

In this month’s Preventing Financial Crime Playbook, Armistead explains how artificial intelligence (AI) can offer a bird's eye view of suspicious transactions and stop fraudsters from exploiting legitimate customer vulnerabilities. How P2P Payment App Zelle Leverages AI To Fight Scams And Frauds. trillion a year. About The Playbook.

Zelle 89

Zelle P2P Scams Financial Crimes 89

PYMNTS

SEPTEMBER 5, 2019

Fraud protection has never been taken lightly by call centers, but the need for stricter authentication is reaching new levels in the face of automated bot attacks and near-daily account takeover (ATO) attempts. Why AI, MFA Are Necessary Within Call Centers .

MFA 46

MFA Multifactor Authentication AI Authentication 46

PYMNTS

SEPTEMBER 5, 2019

The latest Call Center Commerce Tracker looks at how call centers are using artificial intelligence (AI) and biometrics to keep customers satisfied and safe, as well as new voice and visual trends. A majority (51 percent) of call center leaders cited the phone channel as the primary source of account takeover (ATO) attacks.

MFA 59

MFA Authentication Multifactor Authentication AI 59

PYMNTS

NOVEMBER 16, 2020

Fraudsters are deploying numerous methods to perpetrate this fraud, including authorized push payment (APP) schemes and account takeovers (ATOs), but these methods all have one thing in common, according to Megan Kakani , vice president of product and innovation at KeyBank.

Authentication 72

Authentication Best Practices Multifactor Authentication Fraud Prevention 72

FICO

JANUARY 22, 2020

AI can’t slow down the clock, but it can help create systems that are radically quicker to recognize a transaction that smells likely to be fraudulent. Banks were asked which identity and authentication strategies they used, with the majority saying they used multifactor authentication (84 percent).

Real Time Payments 52

Real Time Payments APACS Multifactor Authentication Account Takeovers 52