Remove Account Takeovers Remove AI Remove Multifactor Authentication
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Zelle: The Role Of AI In Stopping COVID-Related P2P Payment Scams

PYMNTS

In this month’s Preventing Financial Crime Playbook, Armistead explains how artificial intelligence (AI) can offer a bird's eye view of suspicious transactions and stop fraudsters from exploiting legitimate customer vulnerabilities. How P2P Payment App Zelle Leverages AI To Fight Scams And Frauds. trillion a year. About The Playbook.

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TD Bank On How AI, MFA Are Changing Call Centers

PYMNTS

Fraud protection has never been taken lightly by call centers, but the need for stricter authentication is reaching new levels in the face of automated bot attacks and near-daily account takeover (ATO) attempts. Why AI, MFA Are Necessary Within Call Centers .

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Biometrics And Beyond For Call Centers

PYMNTS

The latest Call Center Commerce Tracker looks at how call centers are using artificial intelligence (AI) and biometrics to keep customers satisfied and safe, as well as new voice and visual trends. A majority (51 percent) of call center leaders cited the phone channel as the primary source of account takeover (ATO) attacks.

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Survey: Real-time Payments Fraud Up for 4 out of 5 APAC Banks

FICO

AI can’t slow down the clock, but it can help create systems that are radically quicker to recognize a transaction that smells likely to be fraudulent. Banks were asked which identity and authentication strategies they used, with the majority saying they used multifactor authentication (84 percent).

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KeyBank On Fighting APP Fraud During The COVID-19 Pandemic

PYMNTS

Fraudsters are deploying numerous methods to perpetrate this fraud, including authorized push payment (APP) schemes and account takeovers (ATOs), but these methods all have one thing in common, according to Megan Kakani , vice president of product and innovation at KeyBank.