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22) that it has rolled out two enhanced consumerauthentication solutions, step-up authentication and identity verification, to mitigate card fraud within call centers. In a press release , Fiserv said the two new solutions expand beyond knowledge-based consumerauthentication that can be vulnerable to fraud.
For those worried about the security of identity in the age of mobile, the last few weeks have not exactly been an encouraging time to be reading the headlines. Also, bewildering was the fact that Google finding a hole in Apple’s security was the second most attention-grabbing security failure last week.
SMS-one time passcodes provide a security solution in the right neighborhood, but at the wrong house. There is an expression: ‘Your bank account will outlive your marriage.’ So if it works so much better, Webster wondered, what’s holding it back from becoming a new authentication standard?
This opens the door to new avenues of attack by those who wish to steal data, hijack accounts and make off with ill-gotten gains, as Eric Kraus, vice president of risk, fraud and compliance at FIS , told PYMNTS in a recent interview.
As companies settle into a world governed by Europe’s second Payment Services Directive ( PSD2 ), and as financial institutions (FIs) and FinTech companies explore the possibilities of faster payments and unbundled banking , attention to how to secure those activities is increasing. Call Center Threat. Biometric Promise.
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