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As early as 2021, CNBC reported that criminals were exploiting weaknesses in the application processes of BNPL platforms, often using clever tactics like identitytheft and accounttakeovers, making unsuspecting victims foot the bill. BNPL fraud is not a new phenomenon.
Each chargeback is associated with a unique 2-to-4-digit alphanumeric reason code issued by the cardholder’s bank, detailing the basis for the dispute. It includes fraudulent transactions, accounttakeover, and identitytheft. EMV Liability Shift Non-Counterfeit Fraud 10.3: Incorrect Account Number 12.5:
Consider the fact that, as estimated by Javelin Strategy and Research, the combined estimated losses of new account fraud and accounttakeover in the U.S. When it comes to identity and risk management, there are so many smaller hills along the way that you have to scale and figure out: Is this a fraudster?
In all countries surveyed, more than 60% of consumers were happy to provide their bank with a biometric - such as a fingerprint, facial scan or voice print - to help with security. Increased use of biometrics to verify identity is likely to continue – so what steps need to be in place in order manage identity using biometrics?
Next followed a surge in accounttakeover and identitytheft as data breaches make personally identifying information a commodity on the Dark Web. In addition to the financial loss, banks will have the double whammy in OpEx of once again trying to collect on someone who does not exist.
Banks need to ensure that any suspicious activities on their accounts can be confirmed with them quickly and efficiently and that if they do fall victims, that the situation is managed quickly to minimize the impact on their lives. This will result in more cases of accounttakeover during this time and for months ahead.
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