Deep Dive: Why Friendly Fraud Is Anything But Friendly
PYMNTS
OCTOBER 29, 2019
The other nefarious component of this fraud type is its death-by-a-thousand-cuts nature. According to Tricia Phillips, senior vice president of product and strategy at fraud prevention company Kount , many restaurants do not even realize they are victims of the scheme because each individual chargeback has such a low value.
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