Fi911

MAY 22, 2024

Duplicate Charges : If a payer is charged more than once for the same transaction, the duplicates can be reversed. Document any customer issues and your resolution steps for future reference. Maintain Accurate Records: Keep detailed transaction histories, including communications and delivery proofs.

Payer 89

Payer Address Verification System (AVS) Disputes Payee 89

Clearly Payments

JUNE 21, 2024

Duplicate Charges: The cardholder’s account was charged multiple times for the same transaction. Gathering Evidence: Documentation: Collect all transaction records, receipts, delivery confirmations, and any correspondence with the customer. Refunds Issued: If a refund was issued, provide documentation showing the refund transaction.

Disputes 52

Disputes Address Verification System (AVS) Credit Cards Best Practices 52

Segpay

APRIL 16, 2024

Merchants should implement robust fraud detection tools, such as address verification systems (AVS) and card verification value (CVV) checks. To prevent this, merchants should keep detailed transaction records and documentation to support their case in case of a dispute.

Disputes 52

Disputes Address Verification System (AVS) Fraud Prevention Fraud Detection 52