article thumbnail

What are Payment Reversals? Why Do They Happen & How Can Merchants Stop Them?

Fi911

Duplicate Charges : If a payer is charged more than once for the same transaction, the duplicates can be reversed. Verify Customer Identity: Use Address Verification Systems (AVS) to match the billing address provided by the customer with the address registered with the credit card issuer.

Payer 90
article thumbnail

How to Win Chargeback Disputes

Clearly Payments

Duplicate Charges: The cardholder’s account was charged multiple times for the same transaction. Fraudulent Transactions: Proof of Delivery: Provide proof that the product was delivered to the cardholder’s address. IP Address Verification: For online transactions, provide IP address information and geolocation data.

article thumbnail

Understanding Chargebacks

Segpay

Merchants should implement robust fraud detection tools, such as address verification systems (AVS) and card verification value (CVV) checks. Billing Issues: Discrepancies in billing, such as duplicate charges or incorrect billing amounts, can lead to chargebacks.