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Return To Sender: Address Data Costs U.S. Businesses Billions

PYMNTS

According to Bud Walker , chief strategy officer at the address and identity verification firm Melissa , the time, money and reputational costs caused by incorrectly addressing letters and packages are “humongous.”. He added that the more expensive the product being shipped, the more the problem grows — along with costs.

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How Merchants Can Manage AMEX Chargebacks

Clearly Payments

Product or Service Issues: Comprising 20% of chargebacks, these disputes arise from issues with the quality or delivery of products or services. Processing Errors: Making up 15% of chargebacks, these involve errors such as incorrect amounts or duplicate charges. Fraud: Unauthorized or fraudulent transactions.

Disputes 105
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What are Payment Reversals? Why Do They Happen & How Can Merchants Stop Them?

Fi911

Duplicate Charges : If a payer is charged more than once for the same transaction, the duplicates can be reversed. Refunds usually occur when the payee agrees to return the funds, either due to a canceled order or a returned product. What is a Refund? Document any customer issues and your resolution steps for future reference.

Payer 79
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How to Win Chargeback Disputes

Clearly Payments

Card holders can initiate a chargeback becuase of fraudulent charges, or becuase of dissatisfaction with the products from the merchant. Friendly Fraud: Sometimes, the cardholder might make the purchase and then later claim it was unauthorized, either due to forgetfulness or an attempt to get the product or service for free.

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Guide to Vendor Account Reconciliation Process

Nanonets

Guide to the Vendor Account Reconciliation Process Running a business involves collaboration with various vendors who provide different kinds of products and services. By promptly addressing discrepancies and resolving payment issues, businesses demonstrate reliability and professionalism. Why Automate Vendor Reconciliation?

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What are Discover Chargeback Reason Codes?

Fi911

By providing a structured framework, these codes not only enhance communication between the involved parties but also ensure that appropriate actions are taken to investigate and address each dispute. Issues like buyer’s remorse, fraud committed by relatives, or problems with non-returnable products lack appropriate chargeback codes.

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Understanding Chargebacks

Segpay

Merchants should implement robust fraud detection tools, such as address verification systems (AVS) and card verification value (CVV) checks. This occurs when customers intentionally dispute legitimate transactions just to get a refund of their payment for products or services they did receive.