The Role of Digital Payouts In Mitigating The Insurance Industry’s Business Continuity Risks
PYMNTS
JUNE 24, 2020
Field adjusters aren’t able to physically assess a case, noted Reuter, and over-the-phone strategies have slowed down the process of closing cases and issuing payouts. According to Reuter, the majority of insurance carriers continue to use this disbursement method because it’s familiar to both the insurance carrier and policyholder.
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