The Fintech Times

SEPTEMBER 11, 2024

Automated bot attacks on social media surged dramatically in the second quarter of 2024, according to AU10TIX ’s latest Global Identity Fraud Report. This rise highlights growing concerns about the ability of social media platforms to detect and combat organised fraud, particularly as bots become more sophisticated.

Bots 59

Bots Deepfake Automation APACS 59

Nanonets

JUNE 5, 2023

If so, then Robotic Process Automation (RPA) might be the solution you've been seeking. RPA is cutting-edge technology that enables businesses to automate repetitive processes. So buckle up as we take you on an exciting journey into the world of Robotic Process Automation. What is Robotic Process Automation (RPA)?

Automation 85

Automation Process Bots Use Case 85

PYMNTS

DECEMBER 6, 2016

It also links customers to an online supermarket where they can then click through to purchase all those “bot-selected” ingredients. This bot also makes it simple to buy ingredients right in the chat, which is an especially helpful feature during this always busy time of year.”.

Bots 78

Bots Online and Mobile Banking AI Use Case 78

PYMNTS

JUNE 13, 2017

And in the case of the last decade, many processes have become automated. In addition to machine learning and natural language processing, artificial intelligence (AI) has seen significant growth in the last decade in terms of what can be accomplished with zero human interactions. Through this new chatbot platform, which has 1.2

AI 68

AI Bots Research Technology 68

PYMNTS

JUNE 19, 2017

Interestingly, the study found that of the successful businesses that are seeing growth, 89 percent have already enacted a full-cycle digital transformation that incorporates automation and innovation alongside employee reskilling and learning. Chief among these emerging technologies is machine learning.

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Bots AI Automation Research 51

PYMNTS

MARCH 13, 2020

There is nothing worse than trying to get customer service from a less than fully functional chatbot or automated voice system. Re-phrase and re-ask, and the consumer might do better — but it’s likely they get the same bad answer, or the bot digs deep and finds a way to give a worse one. AI, This Time With Empathy. In the U.S.,

AI 101

AI Consumer Bots Authentication 101

PYMNTS

JANUARY 13, 2018

bot from “Lost in Space,” “WALL-E,” Johnny 5 from “Short Circuit,” R2-D2 (C-3P0 and BB-8) from “Star Wars” — popular culture is filled with robots we love. That tension can be felt in the world of robotics and AI development today. AI-enabled robots are beginning to make their first public appearance and get assigned their first tasks.

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Bots AI Product Automation 64

Bank Automation

AUGUST 27, 2024

Bank of Montreal is deploying AI to improve customer experience and grow digital sales of its products to gain market share. In its third fiscal quarter of 2024, which ended June 30, BMO reported that nearly 3 million AI-enabled customer interactions were performed by its AI-driven chatbot, BMO Assist, according to its Aug.

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Bots AI Product 80

PYMNTS

MARCH 25, 2020

Artificial intelligence (AI) and mac hine learning (ML) applications often form the core of these cybersecurity systems and are being deployed across banks, retailers, telecommunications companies and many other businesses. Axos Bank on How to Separate the Good Bots From the Bad. Developments From Around the World of Digital Fraud.

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Bots Cybersecurity Phishing Fraud Prevention 59

PYMNTS

JULY 18, 2017

Artificial intelligence (AI) has helped to swing the pendulum in favor of chatbots, along with other technology integrations, into a sweet spot that’s helping to likely streamline processes throughout retail. customer service positions could be automated by chatbots in the not-so-distant future. employment will see a 9.8

Bots 48

Bots AI Automation Research 48

CB Insights

JANUARY 4, 2018

When artificial intelligence (AI) and its impact on jobs and the economy comes up, the conversation centers on blue collar jobs. Per The State of Automation Report , there are 4.6M such jobs at risk in the USA due to AI. But, the jobs of MBAs and their white-collar brethren will also be impacted dramatically by AI.

AI 75

AI Automation Audit Consulting 75

PYMNTS

DECEMBER 2, 2019

Insidious shopping bots infiltrate eCommerce sites year-round, but the holiday season brings them out in droves, with 20 bots for every one human, NBC reported on Saturday (Nov. The bots are “largely operated by organized gangs of cybercriminals,” noted the report.

Bots 52

Bots Account Takeovers Cybersecurity Credential 52

PYMNTS

JANUARY 9, 2019

Rather than crunching numbers, human talent has the potential to provide the advisory services SMBs demand, while automated technologies take care of the bare-bones calculations. McKinsey research , released in 2017, pegged the number of jobs worldwide that could be lost to automation by 2030 at 800 million.

Small Business 71

Small Business Accounts Bots AI 71

PYMNTS

AUGUST 8, 2017

With the advent of artificial intelligence (AI), retailers and merchants have the capability to reach a much larger array of consumers on an extremely tailored and personal level. As such, it should come as no surprise that many retailers are using AI to help boost both their products and services.

AI 51

AI Bots Consumer Research 51

Nanonets

MAY 10, 2023

Intelligent workflow automation can save time, boost production, and cut expenses. This article will show how workflow management solutions can automate routine procedures, minimize repetitive jobs and operator mistakes, detect bottlenecks, and simplify communication across all departments. What is workflow automation?

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Automation Rules Procedures Process 98

PYMNTS

DECEMBER 1, 2017

Which means that, as IntraNext CEO Patrick Brown previously told PYMNTS, voice-activated assistants powered by artificial intelligence (AI) won’t be replacing call center agents anytime soon. The risk is still too high: Implementing AI poorly can cost a business more than the implementation itself was worth. Is it turned on?

Bots 47

Bots Automation AI Authentication 47

PYMNTS

OCTOBER 3, 2018

Google has acquired customer service automation startup Onward for an undisclosed sum. For harder queries, the company created a visual bot builder to allow users to quickly build chat decision trees that could address their customers’ requests and know when to pass on the question to a human.

Automation 60

Automation Bots AI Research 60

PYMNTS

APRIL 30, 2018

In addition, IAmBot seeks to provide customer service through artificial intelligence (AI)-backed technology. Those simple queries we can automate,” Kolacz said. The use of AI is growing and the technology is changing fast. Beyond messaging, Kolacz said there might be another user for AI bots in the future.

Bots 47

Bots AI Research Consumer 47

PYMNTS

JANUARY 22, 2019

Last year was the year of artificial intelligence (AI), declared Brighterion CEO Dr. Akli Adjaoute for PYMNTS’ 2018 year-end eBook. The possibilities are vast, as AI ushers in a new era of automation and access to actionable insights, which are critical for financial professionals.

AI 77

AI Finance Risk Mitigation Accounts 77

Nanonets

SEPTEMBER 27, 2024

Underwriting automation can help alleviate these issues to a great extent. It leverages AI and machine learning to quickly and accurately collect, assess, and process underwriting data. Automation can transform how underwriters work, enabling faster and more consistent decision-making while minimizing human error.

Underwriting 52

Underwriting Automation Risk Assessment Assessments 52

CB Insights

SEPTEMBER 14, 2017

Artificial Intelligence (AI) is fundamentally changing how businesses operate across all sectors, including manufacturing, healthcare, IT, and transportation. Advancements in AI over the last decade are presenting opportunities for companies to automate business processes, transform customer experiences, and differentiate products offerings.

AI 78

AI Automation Research Due Diligence 78

Nanonets

AUGUST 16, 2024

But insurance claim automation is paving the way for faster, more accurate, and more customer-friendly experiences. This article explores the impact of automation on the claims landscape, whether you're an insurer looking to streamline operations or a policyholder seeking quicker resolutions. What is claims process automation?

Automation 52

Automation Process Fraud Detection Payment APIs and Integration 52

PYMNTS

DECEMBER 2, 2019

Insidious shopping bots infiltrate eCommerce sites year-round, but the holiday season brings them out in droves, with 20 bots for every one human, NBC reported on Saturday (Nov. The bots are “largely operated by organized gangs of cybercriminals,” noted the report.

Bots 43

Bots Account Takeovers Cybersecurity Credential 43

PYMNTS

MAY 24, 2018

Artificial intelligence (AI) robot technology firm Aitheon is introducing an array of so-called “digibots” developed to automate business processes using blockchain technology, according to reports. Those bots include Aitheon Drive, which, reports said, is comparable to Google Drive and Dropbox.

Automation 40

Automation AI Process Bots 40

Nanonets

OCTOBER 12, 2023

Manual sales order processing in SAP In this article we will explore an ideal workflow for SAP sales order automation , discuss some key challenges, and propose an alternate solution to automate sales orders in SAP using Nanonets. Looking to automate your manual sales order processing workflows in SAP?

Automation 52

Automation Process Bots AI 52

Nanonets

AUGUST 8, 2023

Source: TechTarget But with the increasing complexity and volume of business processes, the need for automation in BPO has become more apparent. This is where BPO automation software comes into play. What are BPO automation software? Customer service: Bots can be used for contact center automation.

Automation 52

Automation Payroll Bots Payment APIs and Integration 52

PYMNTS

AUGUST 11, 2020

11) announcement , Kount said its new artificial intelligence (AI)-driven Insurance Digital Risk and Fraud Prevention Solution will fight against “increased levels of digital fraud specific to insurance providers.” He added that “an AI-driven solution that establishes trust or risk in real time can detect and stop this automated behavior.”.

Product 93

Product Fraud Prevention Bots AI 93

PYMNTS

JULY 13, 2018

As Facebook continues its forays into commerce, the company has filed a patent for a messaging bot that enables users to pay for items. The patent , which is called “Processing Payment Transactions Using Artificial Intelligence Messaging Services,” details a bot that can understand and reply to the requests of users, CB Insights reported.

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Bots Facilitators Automation Process 49

PYMNTS

AUGUST 16, 2017

As cognitive-enabled chatbots have worked their way into everyday shopping purchases, the days where consumers interacted with automated and robotic-sounding customer service systems may soon become a thing of the past. More human and less robotic is the sound of the beating retail drum this year. billion by 2022.

Bots 44

Bots AI Research Consumer 44

PYMNTS

APRIL 25, 2017

When it comes to chatbots, the available outlets for them reside in the cloud, resulting in text-based bots and voice-activated bots like Amazon’s Alexa, Apple’s Siri and Google’s Home.

Product 79

Product Bots AI Technology 79

Nanonets

AUGUST 1, 2023

To address these challenges and unlock operational efficiency, organizations are turning to internal audit automation. By harnessing the power of advanced technologies such as Robotic Process Automation (RPA), data analytics, and artificial intelligence, businesses can revolutionize their auditing procedures.

Audit 52

Audit Automation Risk Assessment Bots 52

The Fintech Times

DECEMBER 19, 2023

Today we hear from industry experts on the growing impact of AI across various sectors and industries, highlighting its potential for transformation, efficiency improvement and enhanced customer experiences in 2024.

AI 78

AI Embedded Finance Due Diligence Finance 78

PYMNTS

MAY 16, 2019

A simplification, perhaps — but if one were looking for the simplest statement to explain the narrative following the era of automation, that would probably be it. While there are grains of truth mixed into that rather apocalyptic employment narrative, it gets much more wrong than it gets right about the automated future.

Bots 75

Bots Automation AI On-Demand 75

Nanonets

JUNE 5, 2023

If so, then Robotic Process Automation (RPA) might be the solution you've been seeking. RPA is cutting-edge technology that enables enterprises to automate repetitive processes. So buckle up as we take you on an exciting journey into the world of Robotic Process Automation. What is Robotic Process Automation (RPA)?

Automation 52

Automation Process Bots Use Case 52

PYMNTS

FEBRUARY 26, 2020

Many chains have thus been turning to fraud detection programs driven by artificial intelligence (AI) to make the most of their limited prevention resources, leveraging various techniques to stop bad actors’ advances. AI to the Rescue. AI in Action. Selecting the Target.

Credential 56

Credential AI Fraud Detection Account Takeovers 56

Fintech Finance

OCTOBER 9, 2024

Fraudsters are turning to AI to fuel fraud AI technology, such as AI-driven bots and scripts, has given fraudsters unprecedented speed to automate the process of generating synthetic identities on a massive scale. ” Key report insights at a glance Payment trends (H1 2024 vs. .

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BNPL Volume AI Alternative Payment Methods 90

PYMNTS

MARCH 12, 2018

Artificial intelligence (AI) is making itself right at home in the retail industry. In 2016, AI in the retail market totaled $712.6 As anyone in finance or commerce today could reveal, change is in the air, and it’s no real surprise that things are likely to get more automated as time goes on. Why such an astronomical increase?

AI 57

AI Bots Technology Addressing 57