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The Risks and Rewards of Generative AI In Financial Services

Open Banking Excellence

How can businesses unlock the productivity gains of AI whilst mitigating the risk of ‘hallucinations’ and solving challenges around toxicity, privacy, bias, and data governance, asks Paul O’Sullivan, SVP Solution Engineering at Salesforce? When Was Generative AI First Created? What Is Salesforce AI Cloud and Einstein?

AI 130
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Nanonets Pipedrive Workflow Automation: Master and take control of your CRM

Nanonets

Automate your sales processes and unlock the full potential of your CRM with Nanonets integrated Pipedrive Workflow Automation. That's where Pipedrive Workflow Automation, integrated with Nanonets AI, steps in to revolutionize your CRM experience. And that's where workflow automation comes into play.

CRM 52
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Crédit Agricole Next Bank Partners with InvestGlass for Lead Management and CRM

Finovate

Crédit Agricole Next Bank has launched a new lead management platform and CRM courtesy of a partnership with InvestGlass. Courtesy of a partnership with sales and compliance automation solution provider InvestGlass , Crédit Agricole Next Bank has launched its new lead management platform and CRM. CRM option.

CRM 52
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Oracle’s Strategic Support for AI Ambitions in the UAE and GCC Region

The Fintech Times

Known for their ambitious digital transformation goals, these nations are at the forefront of integrating AI across sectors, from finance and healthcare to smart cities and public services. Benssiba touched on Oracle’s role in this vision, noting: “We actively support AI ambitions locally and regionally through several strategic initiatives.”

AI 52
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Deep Dive: Serving Up Better Customer Service With Enhanced CRM

PYMNTS

McDonald’s acquired artificial intelligence (AI) startup Dynamic Yield for $300 million in March of 2019 to integrate the latter’s solutions into its customer relationship management (CRM) platform. Starbucks spent much of 2019 enhancing its own CRM system with an AI solution called Deep Brew to automate menial tasks.

CRM 71
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Alibaba Cloud Partners with Global Educational Institutes to Foster AI Talent

The Fintech Times

This expansion aims to enhance its cloud and AI product suite, foster global partnerships, and develop AI talent. At the Alibaba Cloud Global Summit in Paris, Selina Yuan , president of international business at Alibaba Cloud Intelligence, addressed the growing demand for AI and the company’s commitment to expanding AI infrastructure.

AI 64
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Lucinity Enhances AI Copilot Plugin to Help FIs Tackle Financial Crime

The Fintech Times

A newly launched generative AI copilot plugin from SaaS AI financial crime-focused firm, Lucinity , is already delivering immediate results for fintechs. FIs can now use generative AI without the constraints, enormous costs, and lengthy timelines of traditional implementations. .”