Fintech News

FEBRUARY 10, 2025

It could enable self-optimising financial assistants, adaptive credit assessments, and proactive compliance monitoring, making financial services more intelligent, efficient, and inclusive. Ensuring AIs transparency in decision-making processes is vital to avoid opaque outcomes that might not be easily understood or disputed by consumers.

AI 74

AI FinTech Fraud Detection Fraud Prevention 74

Fintech News

JANUARY 25, 2024

The EY AI Governance and Compliance solution, a part of this initiative, provides businesses with tools for managing AI, including discovery, policy management, risk assessment, and automated monitoring. This solution aims to simplify dispute resolution processes, enabling better interactions between employees and cardholders.

AI 117

AI Disputes Risk Management Risk Assessment 117

PYMNTS

DECEMBER 5, 2019

Visa has announced it’s going to start a new certification program in dispute resolution, as well as fund up to 500 scholarships to offset the cost of the training, according to a press release. . The dispute resolution professional certification will include training days and certification exams.

Disputes 52

Disputes Continuing Education Assessments On-Demand 52

The Payments Association

JANUARY 13, 2025

It is advised that firms ensure their custody arrangements, contracts and terms of service are aligned with these legal definitions in the interest of avoiding disputes while strengthening consumer trust. This could lead to disputes over ownership, custody, and liability in cases where the legal framework is yet to be fully tested.

Legal 88

Legal Stablecoins Cross-Border Due Diligence 88

Clearly Payments

MARCH 4, 2025

However, after a rate analysis by Clearly Payments and carefully analyzing statements and adding up interchange fees, processor markups, assessment fees, and other hidden charges, the owner discovered that the actual effective rate was 4.1%. A chargeback occurs when a customer disputes a transaction, often leading to a reversal of funds.

Small Business 52

Small Business Process EMV Processors 52

Stax

NOVEMBER 21, 2024

Disputes and chargebacks There may be instances when your customer disputes a credit card payment because of a billing error, fraudulent transaction (unauthorized card usage), or non-delivery of goods/services. When this happens, a chargeback process will be initiated.

Credit Cards 88

Credit Cards Small Business Process Credit Card Payment Processing 88

PYMNTS

NOVEMBER 19, 2018

Corporate customers of Citi are having to make changes to their supply chains and other business operations as a result of ongoing trade disputes, the bank said in a new survey published Friday (November 16). According to Citi, the impacts of trade disputes are significant in the southeast Asia region. to last more than a year.

Disputes 46

Disputes Adjustments Treasury Assessments 46

The Payments Association

MARCH 14, 2025

Payment processors impose these fees to mitigate potential financial losses from disputed transactions. Use this guide to identify your MCC code, assess risk levels, and optimise your payment processing strategy. Use this guide to identify your MCC code, assess risk levels, and optimise your payment processing strategy.

Risk 88

Risk Disputes Processors Fraud Detection 88

EBizCharge

MARCH 11, 2025

These fees typically include interchange fees, which go to the card-issuing bank, assessment fees charged by the card networks, and payment processor fees for handling the transaction. The total cost varies based on factors like the type of card used, the transaction method, and the merchants industry.

Processing Costs 52

Processing Costs Process Credit Cards Payment Gateways 52

Fi911

JUNE 18, 2024

Visa Resolve Online is a platform designed to streamline the resolution of payment card disputes. It allows both cardholders and issuers to manage and resolve disputes efficiently and effectively. At this stage, Visa requires the merchant to submit extra details via VROL to settle the dispute and avert a chargeback.

Disputes 83

Disputes Issuers Acquirers Compliance 83

Fintech News

JUNE 5, 2024

BNPL providers will need to assess whether their products are suitable and affordable for consumers. When consumers do get into trouble, they might not have access to effective dispute resolution and hardship processes.

Regulations 110

Regulations BNPL Product Consumer Protection 110

Clearly Payments

JANUARY 14, 2025

Chargebacks when customers dispute a paymentcan also be expensive and time-consuming. Assess Security Measures Check if the processor offers advanced security features like PCI compliance , tokenization, and encryption. Here are some ideas of how merchants are lowering their payment fees.

Online and Mobile Banking 105

Online and Mobile Banking Processors Payments Debit Card 105

Fintech Finance

MARCH 3, 2025

Issued by Ernst & Young (EY), a leading independent auditing firm, the SOC 2 Type II certification is a rigorous assessment for operating effectiveness of a service providers internal controls. This certification underscores Antoms commitment to meeting the highest security standards, reinforcing its advanced payment solutions.

Fraud Prevention 52

Fraud Prevention Fraud Detection AI Risk Management 52

Clearly Payments

FEBRUARY 7, 2024

It provides merchants with an overview of their payment activity and helps assess overall business performance. By analyzing AOV alongside transaction volume, merchants can assess the effectiveness of marketing campaigns, pricing strategies, and upselling techniques.

Process 98

Process PCI DSS Processing Costs Settlement 98

The Payments Association

MARCH 10, 2025

Why MCC codes matter for merchants and banks MCC codes are essential because: Banks use MCCs to assess transaction risk. Digital goods are easy to consume and dispute later. Higher refund and dispute rates (subscription services, travel). Clear refund policies to avoid disputes. Chargeback alerts for early warnings.

Fraud Prevention 88

Fraud Prevention Processors Disputes Compliance 88

Clearly Payments

JANUARY 8, 2024

Identifying and Assessing Risks Understanding the lay of the land is the first step in effective risk management. Conducting a thorough risk assessment tailored to the specific nature of the business is essential. Chargeback Risk: Chargebacks occur when customers dispute a transaction and request a refund directly from their bank.

Risk Management 97

Risk Management Risk PCI DSS Process 97

EBizCharge

JANUARY 6, 2025

A key factor is displaying pricing policies to ensure transparency and avoid disputes. Assess feasibility for your business Evaluate your customer base and transaction trends carefully to determine if implementing a cash payment discount program aligns with your business model. Can any business implement a cash discount program?

Legal 52

Legal Adjustments Compliance Assessments 52

PYMNTS

SEPTEMBER 15, 2020

Resolving disputes can be time intensive, forcing banks to take on the administrative tasks required to gather and assess evidence. Card issuers that believe chargeback claims are valid then ask merchant acquirers to send funds on behalf of merchants to cover the transaction reversals — unless the sellers wish to dispute the claims.

AI 62

AI Disputes Issuers Push-to-Card 62

FICO

JUNE 13, 2017

Dispute, Correction and Appeal : Rated organizations shall have the right to challenge their rating and provide corrected or clarifying data. Rating companies should have an appeal and dispute resolution process. Disputed ratings should be notated as such until resolved.

Risk 85

Risk Disputes Cybersecurity Best Practices 85

Clearly Payments

FEBRUARY 23, 2024

They serve as the foundation for assessing the overall health and performance of a payments business. This metric is crucial for assessing the reliability and efficiency of the payment processing system. This metric reflects the financial significance of the processed transactions.

Processors 105

Processors PCI DSS Payments Volume 105

Fi911

DECEMBER 19, 2023

ML-enabled tools and procedures are introducing predictive analytics, real-time fraud detection, and automation to dispute management at the banking level. ML employs computational statistics and mathematical models to establish normal user behavior and enhance predictive accuracy.

Fraud Prevention 94

Fraud Prevention Fraud Detection Point-of-Sale (POS) Online and Mobile Banking 94

PYMNTS

MAY 5, 2020

There’s a legitimate wave of disputes and chargebacks that are hitting the travel and entertainment verticals as consumers cancel trips, postpone weddings or try to get credit for flights that simply cannot be taken right now. The Issuer Side Of The Equation. They’re trying to help their cardholders,” she said.

Disputes 83

Disputes Issuers Visa Identity Theft 83

PYMNTS

SEPTEMBER 14, 2020

Merchants also appear reluctant to dispute friendly fraud , as many seem to believe they do not have the resources to do so or that they cannot adequately prove chargebacks are fraudulent. FIs also lose money to fraudulent chargebacks because they must dedicate a significant amount of staff time to investigating claims and managing disputes.

AI 70

AI Disputes Push-to-Card Acquirers 70

M2P Fintech

DECEMBER 17, 2024

A risk assessment follows, evaluating the merchants profile through credit checks and performance analysis, leading to application approval or rejection based on these findings. Self-service capabilities enable merchants to update information, manage payment options, and resolve disputes independently.

Fraud Detection 52

Fraud Detection PCI DSS Disputes Settlement 52

EBizCharge

JUNE 20, 2024

Establish an effective dispute management procedure Establish clear dispute management protocols to ensure any AR discrepancies are handled quickly and effectively. This approach saves time and prevents disputes from escalating, which can further delay payment. Reporting the Dispute Step 2. Resolving the Dispute Step 5.

Best Practices 52

Best Practices Accounts Disputes Procedures 52

Fintech Finance

SEPTEMBER 12, 2024

Lupiya leverages an online platform that simplifies the loan application process, while alternative data and machine learning models further assess creditworthiness for individuals and businesses that traditional financial institutions often overlook.

Product 98

Product Financial Inclusion Debit Card Digital Payments 98

PYMNTS

MAY 14, 2020

Argo Tea manages an array of vendors and thus needs to be able to rapidly assess the bills it receives. Buyers may find that it is not worth the time and effort to dispute a shipment that should be only a few dollars less once weighed than the amount requested on the invoice, he noted. Three-Way Invoice Matching.

Automation 89

Automation Disputes Assessments Checks 89

Stax

NOVEMBER 15, 2023

Assessment fees Then, you’ve got assessment fees. Assessment fees are usually a small percentage of the transaction value. Assessment fees are usually a small percentage of the transaction value. Speaking of which, assessment fees are charged by card networks like Visa, Mastercard, or American Express.

Credit Cards 88

Credit Cards Processors Assessments Non-Bank 88

PYMNTS

APRIL 25, 2019

In a press release on Wednesday (April 24), Ideoclick announced its Supply Chain Compliance (SCC) solution, a combination of software and Amazon expertise to address inefficiencies and disputes in the Amazon supply chain, enabling businesses to lower their overall supply chain costs.

Disputes 49

Disputes Compliance Addressing Assessments 49

Segpay

APRIL 16, 2024

Cardholders dispute a transaction with their bank, resulting in a reversal of funds. This occurs when customers intentionally dispute legitimate transactions just to get a refund of their payment for products or services they did receive. Last year, the payment business suffered an estimated 238 million chargebacks.

Disputes 52

Disputes Address Verification System (AVS) Fraud Prevention Fraud Detection 52

Stax

MAY 7, 2024

Assessment fees Assessment or network fees are directed to the credit card network- Mastercard, Visa, American Express, and Discover, to help settle costs associated with maintenance and operation. Assessment fees usually make up a small percentage of the transaction amount. These fees also vary depending on the card network.

Credit Cards 88

Credit Cards Process Processors Online and Mobile Banking 88

Braintree

SEPTEMBER 30, 2019

Just as with their fraud program, the goal of this program is to reduce chargebacks -- due to either fraud or consumer dispute reasons -- and improve the payment experience. However, while the program is rolling out in October 2019, Mastercard will not start assessing these fines until March 2020 for most regions.

Visa 52

Visa Assessments Disputes Authentication 52

The Payments Association

APRIL 11, 2025

Operational Readiness Assessing whether PSPs are technically prepared to connect with RCMS. How will disputes between sending and receiving firms be resolved within the system? Mandate Timing and Phasing Exploring when RCMS adoption could realistically be mandated. There are also questions about governance and access.

Consulting 88

Consulting Compliance Payments Legal 88

The Payments Association

MARCH 25, 2025

Key questions to consider include: Who assesses the impact and scope of the requirements? Without clear answers, duplicated work can lead to mistakes, disputes, and unnecessary delays. But theres no universal playbook for implementing payment network updates. How is this information communicated to affected teams?

Compliance 88

Compliance Payment Networks Issuers Best Practices 88

Clearly Payments

OCTOBER 25, 2024

These businesses may have higher chances of disputes or be involved in industries that are more prone to financial risk. Chargebacks happen when customers dispute a charge, and the bank has to refund them, which can become costly for payment processors. Chargeback fees : Fees charged when a customer disputes a payment.

Risk 52

Risk Accounts Processors Disputes 52

PYMNTS

MARCH 8, 2019

The company provides risk mitigation tools for vendor, cyber, natural disaster and human capital-related risks, reports noted, facilitating real-time data visibility across a range of sources for businesses to assess their supply chains’ exposure. “We Other supply chain risks stem from ongoing trade disputes between the U.S.

Risk 51

Risk Risk Mitigation Mitigation Risk Management 51

PYMNTS

JANUARY 24, 2019

Alster said current market conditions, like the global economic slowdown and trade disputes, have forced businesses to adjust their supply chains, which, consequently, changes firms’ risk exposures. ” Organizations must do more with less, and they must do it quickly, he continued.

Compliance 76

Compliance Due Diligence Risk Mitigation Risk 76