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NBK Unveils Payment Verification Service on Its Mobile Banking App

Fintech Finance

In keeping with its constant dedication to providing cutting-edge services to its customers, National Bank of Kuwait (NBK) announced introducing a new service that allows customers to confirm payment transactions online through the NBK Mobile Banking App, making itself as the first provider of this service in Kuwait.

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OCBC Singapore Users Faced Temporary Online Banking Disruption

Fintech News

Singapore’s OCBC Bank experienced technical difficulties on 1 September (Sunday) that temporarily disrupted its internet and mobile banking services. Customers encountered challenges accessing their accounts and conducting online transactions.

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Pandemic's move to online payments comes with a fraud spike

Payments Source

While financial institutions are encouraging customers to use their digital banking services rather than the branch or ATMs during the outbreak, attackers will also be looking to exploit this potential increased adoption of mobile banking and mobile payment apps, says OneSpan's Sam Bakken.

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Increasing Digital Banking Options Put Pressure On Big Lenders To Adapt

PYMNTS

5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs. Banks are good at creating pain points by making customers sign several forms and documents, Dimon told Sibos attendees. “We We’re a mobile app, and that’s how we deliver our services.”. On Monday (Oct.

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Deep Dive: Why FIs Must Meld The Digital With The Physical To Stay Competitive

PYMNTS

The pandemic has had a significant impact on consumer adoption of online and mobile banking services as more people are digitally engaging with their banks to curb health risks. Mobile banking use is ticking up, especially among younger users, with PYMNTS data showing that 75.9 Bank Branches’ Lasting Legacy.

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Digital Banking Gaining Scores Of New Users

PYMNTS

Migration to mobile and digital banking ramped up during the pandemic. It’s one of numerous revelations in PYMNTS’ Leveraging The Digital Banking Shift Report , a collaboration with Feedzai , based on a survey of nearly 2,200 U.S. percent of online banking customers using digital channels more. “Our This we know.

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Deep Dive: How Banks Use Digital Technologies To Outlast The Coronavirus

PYMNTS

Some banks have shuttered their branches during the pandemic and are relying on digital or mobile channels to fulfill customer needs, but others do not have that option. Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices.