Finextra

FEBRUARY 3, 2025

The weekend saw scores of people queuing up at Barclays' ATMs to withdraw 'free cash' after the bank's mobile and online services were hit by a technical breakdown.

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ATM Online and Mobile Banking 99

PYMNTS

MAY 7, 2020

back to some semblance of “normal” has challenges — and opportunities for banks, especially community banks and credit unions. The challenge lies with serving the needs of the individual who may be hesitant to go back to the old ways of banking — of walking up to teller windows, of handling cash in envelopes.

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ATM Credit Union Online and Mobile Banking Use Case 122

PYMNTS

OCTOBER 6, 2020

5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs. Banks are good at creating pain points by making customers sign several forms and documents, Dimon told Sibos attendees. “We We’re a mobile app, and that’s how we deliver our services.”. On Monday (Oct.

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Online and Mobile Banking ATM Mobile Banking Ubiquitous 102

PYMNTS

APRIL 24, 2020

Some banks have shuttered their branches during the pandemic and are relying on digital or mobile channels to fulfill customer needs, but others do not have that option. Banks are altering their customer interaction approaches to take precautions against further spreading COVID-19 while maintaining sound customer service practices.

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Technology ATM Online and Mobile Banking Credit Union 99

PYMNTS

JULY 22, 2020

Banks have been forced to reduce or suspend in-branch activities to prevent the risk of infection at branches at least temporarily. The largest bank in the United States, J.P. Developments From Around The World Of Digital-First Bank ing. The global digital banking platform industry generated $3.95

Online and Mobile Banking 90

Online and Mobile Banking ATM On-Demand Risk 90

PYMNTS

DECEMBER 14, 2020

The pandemic has had a significant impact on consumer adoption of online and mobile banking services as more people are digitally engaging with their banks to curb health risks. Mobile banking use is ticking up, especially among younger users, with PYMNTS data showing that 75.9 Bank Branches’ Lasting Legacy.

Online and Mobile Banking 102

Online and Mobile Banking Mobile Banking ATM Consumer 102

Fintech News

MARCH 6, 2024

Are digital first banks in Asia poised to lead a disruptive charge against well-entrenched, established commercial banks? In the traditional banking sphere globally, but especially true in Asia, there is a considerable proportion of unbanked and underbanked populations who lack complete or any access to banking services.

Online and Mobile Banking 135

Online and Mobile Banking Debit Card Non-Bank Push-to-Card 135

PYMNTS

SEPTEMBER 4, 2020

Migration to mobile and digital banking ramped up during the pandemic. It’s one of numerous revelations in PYMNTS’ Leveraging The Digital Banking Shift Report , a collaboration with Feedzai , based on a survey of nearly 2,200 U.S. percent of online banking customers using digital channels more. “Our This we know.

Online and Mobile Banking 93

Online and Mobile Banking Mobile Banking Push-to-Card ATM 93

PYMNTS

NOVEMBER 22, 2018

News came this week that as many as half of the ATMs that dot the country’s landscape may be shuttered by March of 2019. The estimate is courtesy of the Confederation of ATM Industry (CATMi), which focuses on the domestic ATM industry. million ATMs across India, per data from the Reserve Bank of India (RBI).

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ATM Digital Payments Payments Financial Inclusion 75

PYMNTS

AUGUST 21, 2020

Digital banking is reaching unprecedented levels of popularity amid the pandemic, with 89 percent of American bank customers using mobile banking apps to manage their savings and checking accounts. Developments From Around The World Of Digital-First Banking. billion by 2024. billion by 2024.

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Blocks Identity Theft ATM Online and Mobile Banking 106

The Payments Association

OCTOBER 28, 2024

This has led to a noticeable uptick in card-related fraud, especially in remote purchases, where criminals use stolen card details for online transactions. While banks and payment providers are making strides in fraud detection and prevention, the report stresses the need for more robust collaboration with technology and telecom sectors.

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Scams Push-to-Card Fraud Detection Online and Mobile Banking 88

Fintech News

MAY 23, 2024

Confronted by shifting factors such as tech advancements, generative AI, high interest rates, increased institutional oversight, and evolving customer expectations — the best banks must adapt their business and operating models in 2024, including in Asia. CHINA #1 China Merchants Bank China Merchants Bank Co.,

Online and Mobile Banking 131

Online and Mobile Banking Treasury Non-Bank Credit Cards 131

Fintech News

AUGUST 26, 2024

Thailand is moving closer to welcoming its first virtual banks, with the Bank of Thailand (BOT) currently accepting applications for the virtual banking license. With the deadline looming on the 19th of September 2024, speculations are rife for Thailand’s virtual banking license applicants.

Online and Mobile Banking 120

Online and Mobile Banking Bots Financial Inclusion Underserved 120

NFCW

JUNE 25, 2024

TRANSACTION FEE: A step-by-step overview of the digital euro compensation model Payment service providers will be able to charge merchants a fee for enabling them to accept digital euro transactions, the European Central Bank (ECB) has revealed, but a cap will be placed on the amount that it will be possible for them to charge.

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Central Bank Online and Mobile Banking Legal Framework Caps 103

PYMNTS

AUGUST 7, 2020

To remedy the problem, the Reserve Bank of India supports an option for offline payments through cards, wallets and mobile devices. The country’s central bank has proposed a pilot program for such a platform with built-in safety and liability protections for users. According to officials, instructions will be issued shortly.

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Digital Payments Central Bank Online and Mobile Banking Disputes 106

The Fintech Times

FEBRUARY 4, 2025

Mobile phone usage in Senegal has surpassed 60 per cent this year. The majority of traditional financial services infrastructure, such as ATMs and point-of-sale terminals, are concentrated in the capital city of Dakar, leaving rural areas underserved. appeared first on The Fintech Times.

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FinTech Financial Inclusion Online and Mobile Banking Central Bank 59

The Fintech Times

DECEMBER 19, 2024

The remittance solution enables users to send transfers from AED into USD directly to mobile numbers connected to a Purpl wallet, circumventing the need for a traditional bank account. The service features sending fees of up to 1.5 per cent.

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Online and Mobile Banking ATM Facilitators Transactions 59

PYMNTS

MAY 20, 2020

The company said most of today’s banking products are built for large, established companies, not small- and medium-sized businesses (SMBs). “We The company also unveiled a Shopify Balance Card that will provide merchants with access to their money faster when spending in-store, with mobile or online, as well as withdrawing from ATMs.

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BNPL Online and Mobile Banking ATM Accounts 101

PYMNTS

MARCH 2, 2020

How important are humans to your retail banking experience? It’s a fair question given that ATMs and mobile banking can now make the whole “teller in a window” thing disappear permanently. It’s one of the themes explored in the February 2020 Digital-First Banking Tracker® , done in collaboration with NCR Corporation.

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Online and Mobile Banking ATM Risk Assessment Assessments 76

PYMNTS

NOVEMBER 18, 2020

Delivering funds smoothly to employees in different nations is therefore essential, and it may require firms to migrate from paper checks to digital tools, especially those that suit the needs of employees who do not have bank accounts. How Mobile Apps Are Easing Retail Payments In India. Get the full story in the Tracker ®.

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Mobile Payments Distributed Ledger Technology (DLT) Payroll Online and Mobile Banking 88

PYMNTS

JANUARY 31, 2017

Other global competitors have beaten McDonald’s to the punch tech-wise — Starbucks, Domino’s and Taco Bell, for example, are years ahead of Mickey D’s when it comes to ordering online and using digital tools to enhance the consumers’ experience. Kenmore Square, Boston will activate what it calls a “customized digital Big Mac ATM.”

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ATM Online and Mobile Banking Consumer Product 54

PYMNTS

MAY 28, 2020

ATMs are known for their convenience, offering walk-up or drive-through access to financial products like checking or savings accounts. True service-related issues appear when comparing legacy ATMs to modern digital banking solutions. We try to make sure our ATMs meet [their] specific needs.”. Focusing on Consistency .

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ATM Credit Union Online and Mobile Banking Checks 52

Fintech News

MAY 21, 2024

Interest rates for savings accounts have become a prominent topic in recent years, driven by changing central bank policies and increasing inflation. In Singapore, banks have adjusted their offerings to attract customers by offering more competitive interest rates. inclusive of the prevailing interest rate of 0.05% p.a.)

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Accounts Multi-Currency Online and Mobile Banking Credit Cards 117

PYMNTS

DECEMBER 10, 2020

Consumers were forced to swiftly adapt to a world where their primary way to interact with businesses or banks became digital-first, with the pandemic seemingly increasing the number of consumers turning to digital tools to conduct their financial activities. Developments From Around The World of Digital-First Banking.

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Posting Online and Mobile Banking ATM Credit Union 93

Fintech News

JANUARY 15, 2024

These notes, which are as pristine as those dispensed from ATMs, present a more sustainable alternative to the tradition of giving brand new notes during LNY. Source: MAS DBS, OCBC, and UOB customers, excluding seniors over 60 and persons with disabilities, are required to pre-book online for exchanging fit or new notes at bank branches.

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Multi-Currency Online and Mobile Banking ATM Phishing 106

PYMNTS

JANUARY 11, 2021

Capital One has signed on to join Fiserv ’s surcharge-free MoneyPass ATM network. Under the deal , MoneyPass will be made available at over 1,500 Capital One ATMs at Capital One branches, Capital One Cafés and other select locations. While ATMs are highly popular with customers, ATM fees are not.

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ATM Online and Mobile Banking Credit Cards Agreements 52

PYMNTS

MARCH 9, 2020

Questions like, “What is a bank?”. It’s a fair question today, particularly as we observe the blurring of the lines between traditional banks, Big Tech and FinTechs — and as we contemplate the impact that the blurring of the digital and physical worlds has on consumers’ expectations and customer service paradigms.

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Credit Union Online and Mobile Banking ATM PayPal 92

The Fintech Times

DECEMBER 16, 2024

The Australian Securities and Investments Commission (ASIC), the country’s financial regulator, has filed documents against HSBC Bank Australia as it alleges the bank failed to adequately protect customers from being scammed out of millions of dollars. “All banks need to pull their weight in the fight against scams.

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Scams Online and Mobile Banking Non-Bank Transactions 64

PYMNTS

JANUARY 19, 2021

A new year has begun, but the pandemic continues to throw financial and operational curveballs at banks, businesses and their consumers regarding how they conduct daily tasks or routine payments. Radius Bank: How FIs Can Respond To The Pandemic-Driven Surge In Debit Fraud Threats. The report noted that U.S.

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Debit Card Online and Mobile Banking Push-to-Card P2P 62

PYMNTS

JULY 14, 2020

Wells Fargo reported Tuesday (July 14) that its teller and ATM transactions plunged 28 percent in the second quarter amid COVID-related temporary branch closures and the continued transition to digital. On the plus side, consumer and small business banking deposits shot up 19.8 percent to $894.1 percent year on year to reach 24.3

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ATM Transactions Online and Mobile Banking Credit Cards 65

PYMNTS

APRIL 23, 2020

Branch visits are vital to customers’ financial lifestyles, despite mobile and online banking’s growing popularity. One bank working to ensure its in-branch systems match its online capabilities is Cleveland, Ohio-based KeyBank , which operates 1,197 branches across the country and handles more than $137 billion in assets.

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Online and Mobile Banking Remote Deposit Capture Small Business ATM 90

FICO

DECEMBER 4, 2017

Not a mobile payment, Venmo or Zelle, PayPal or Cashbot was in sight. Seeing the flutter of sawbucks gave me a flashback to one of my first payments memories, from the early 1980s, when the Connecticut Bank and Trust Co. CBT) used a character called Barney to popularize the use of nascent ATMs. Mobile Payments Proliferate.

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Mobile Payments Zelle Online and Mobile Banking ATM 64

The Fintech Times

MARCH 14, 2024

Not so many years ago, Filipinos had to visit bank branches or ATMs to transfer money and manage their accounts. With an internet penetration rate of 73 per cent , Filipinos are increasingly leveraging online platforms for a range of activities, from social interactions to shopping and entertainment. Here’s why.

Online and Mobile Banking 115

Online and Mobile Banking Financial Inclusion Encryption Financial Literacy 115

Fintech Review

APRIL 11, 2025

Over the years, weve covered a broad range of fintech topics from digital banking to decentralised finance , regtech , green fintech , and more. This includes services like mobile banking, peer-to-peer payments, investment platforms, and blockchain applications. Consumer trust in banks plummeted.

FinTech 52

FinTech Online and Mobile Banking Payment APIs and Integration Cross-Border 52

Payments Source

DECEMBER 4, 2019

A 15-hour shutdown of online banking, mobile banking, ATMs and wire transfers was caused by a single data storage unit. BB&T's lawsuit blames the vendor, but the bank may have left itself too exposed to equipment failure.

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Wire Transfer Online and Mobile Banking Shutdown Wire 67

PYMNTS

JULY 1, 2020

Despite the surge in mobile payments and online banking , no one is predicting the disappearance of traditional banks and their brick-and-mortar branches. . The collaborative analysis does not predict an overnight exodus of consumers from their banks and does not assume that Amazon is ready to leap into personal banking.

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Online and Mobile Banking Debit Card ATM Accounts 73

Payment Savvy

NOVEMBER 9, 2022

EFT payments are becoming increasingly popular as more and more people conduct their financial affairs online. Transferring money between your own accounts at different banks. The history of electronic funds transfers begins in the 1960s, with the advent of ATMs. Paying bills online is a prevalent type of EFT payment.

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Online and Mobile Banking Wire Transfer Direct Deposit ACH 98