The Fintech Times

DECEMBER 19, 2024

Invoice automation firm, Basware has revealed that 90 per cent of organisations lack dedicated prevention teams, forcing accounting staff to juggle fraud management in addition to their regular responsibilities. Need for AP automation to combat fraud AP fraud is one of the most targeted types of fraud for businesses.

Automation 59

Automation AI Fraud Prevention Deepfake 59

The Payments Association

SEPTEMBER 26, 2024

Tasc is an automated back-office platform that streamlines KYB/KYC, transaction monitoring, and dispute management for faster and more scalable operations. Read more

Automation 88

Automation Disputes Transactions Payments 88

Stax

DECEMBER 9, 2024

Debit or credit card chargebacks are when a disputed charge made to a merchant’s account is refunded to the customer’s bank account. According to the federal Fair Credit Billing Act , consumers can dispute a charge in the case of billing errors and the failure of a business to render goods or services as described.

Credit Cards 88

Credit Cards Process Disputes Card Issuer 88

The Payments Association

SEPTEMBER 26, 2024

Dialect is thrilled to announce the launch of its cutting-edge automated back-office platform. Tasc is a proprietary platform that seamlessly integrates directly with 3rd platforms to support automation and streamline operational heavy activities.

Automation 88

Automation Disputes Compliance Addressing 88

Fintech News

FEBRUARY 4, 2025

Friendly fraud, or first-party fraud, occurs when consumers dispute legitimate charges without valid reasons. Instead of reaching out to merchants for refunds, they opt to dispute transactions through their banks.

Fraud Prevention 97

Fraud Prevention Phishing Authentication Disputes 97

PYMNTS

OCTOBER 30, 2020

The following Deep Dive explores the various hurdles that payments face as well as how automation and cloud-based systems can help FIs overcome them. Automating Compliance. Automating Dispute Resolutions. Another common frustration that can be improved through the use of automation is dispute resolution.

Automation 91

Automation Process Disputes AML 91

Fintech Finance

OCTOBER 31, 2024

Chargeback Management, Automated Reconciliation and Compliance Reporting: A set of services designed to streamline dispute and chargeback management, simplifying administrative workflows and ensuring regulatory and network compliance, enabling fintechs and their sponsors to operate with greater efficiency, documentation and transparency.

Compliance 95

Compliance Risk Push-to-Card Scams 95

Finovate

FEBRUARY 1, 2024

Quavo Fraud & Disputes introduced new automated ACH capabilities to its dispute management platform. Quavo founder and CEO Joseph McLean will lead a conversation on modernizing fraud and dispute management on February 6th as part of the Finovate Webinar series. And this is only the beginning.” million in funds.

Disputes 59

Disputes WSUD ACH NACHA 59

Finovate

APRIL 25, 2024

Salesforce launched two new capabilities within its Einstein 1 platform, Transaction Dispute Management and Einstein Copilot Banking Actions. Transaction Dispute Management helps service agents streamline dispute management, while Einstein Copilot Banking Actions serves as a chatbot and AI assistant for bank service agents.

Disputes 59

Disputes Transactions AI CRM 59

Stax

MARCH 18, 2025

Payment processing systems help merchants accept various types of payments, such as credit and debit cards, automated clearing house (ACH) , electronic funds transfers (EFTs), digital wallets, mobile payments, and even cryptocurrencies. One major advantage is that they automate billing and invoicing.

Process 88

Process Payment APIs and Integration Processors Online and Mobile Banking 88

Stax

APRIL 3, 2025

Key features to look for in an eCommerce payment solution include security and fraud protection, payment method variety, integration capabilities, chargeback protection and dispute resolution, and global payment support. Chargeback protection and dispute resolution Most business owners view chargebacks as a cost of doing business.

Payment Solutions 88

Payment Solutions Payment APIs and Integration Payment Gateways Gateways 88

Finovate

NOVEMBER 18, 2024

Payment processing platform Solidgate launches its AI Dispute Representment solution to automate the dispute management process Trust Payments introduces new Chief Executive Officer Laurence Booth. Payments TransferTo inks Memorandum of Understanding with pan-African financial institution, Ecobank Group.

FinTech 59

FinTech Fraud Prevention Disputes Scams 59

Stax

JANUARY 23, 2025

Step 4: KYC and AML Checks Compliance officers or automated systems integrated with KYC and AML verification services verify the identity of business owners and ensure compliance with anti-money laundering regulations. High-risk businesses often operate in areas with legal ambiguities or heightened customer disputes.

Underwriting 68

Underwriting PCI DSS Processors Money Laundering 68

Fintech News

FEBRUARY 10, 2025

Weve already seen this shift with robo-advisors, automated budgeting apps, and frictionless payments. Agentic AI fits perfectly into this new landscape by stepping beyond traditional automation. People no longer want to just be handed tools to manage their money.

AI 76

AI FinTech Fraud Detection Fraud Prevention 76

PYMNTS

JUNE 8, 2020

Retail dispute management system Chargeback announced Monday (June 8) that it has closed a $6.6 Chargeback said the money will accelerate its growth and ability to help online and offline retailers decrease credit card disputes, achieve higher win rates and retain more revenue. million Series A1 funding round.

Disputes 57

Disputes Credit Cards Automation Rules 57

The Payments Association

APRIL 2, 2025

Effective April 1, 2025, VAMP will integrate the Visa Fraud Monitoring Program (VFMP) and the Visa Dispute Monitoring Program (VDMP) into a unified framework with stricter thresholds. Non-fraud disputes : Include Visa reason codes 11, 12, 13, and TC 15 messages. dispute ratio (new tier for 2026). are excluded. Excessive : 0.9%

Disputes 88

Disputes Issuers Compliance Fraud Prevention 88

Fintech News

JANUARY 25, 2024

The EY AI Governance and Compliance solution, a part of this initiative, provides businesses with tools for managing AI, including discovery, policy management, risk assessment, and automated monitoring. This solution aims to simplify dispute resolution processes, enabling better interactions between employees and cardholders.

AI 117

AI Disputes Risk Management Risk Assessment 117

Clearly Payments

SEPTEMBER 18, 2024

A chargeback is a reversal of a credit card transaction initiated by the cardholder’s bank, usually as a result of a dispute by the customer over the purchase. Key Activities of a Chargeback Team Reviewing Dispute Notices: Receiving and thoroughly investigating dispute notices from credit card issuers is the first task.

Disputes 105

Disputes Fraud Prevention Payments Credit Cards 105

EBizCharge

MARCH 14, 2025

These policies help set expectations, reduce disputes, and ensure efficient transactions by outlining the terms under which refunds and cancellations are allowed. Customer support: Without a refund policy, merchants may spend excessive time handling customer disputes, processing individual refund requests, and clarifying return conditions.

Returns 52

Returns Disputes Legal Non-Bank 52

PYMNTS

MAY 14, 2020

Forry noted that automating invoice processing and using three-way matching help prevent billing mistakes. Automated invoice matching tools can catch discrepancies faster than humans and send error alerts in real time, thus removing the risk of invoicing issues going unnoticed. There are a lot of different variables.”.

Automation 89

Automation Disputes Assessments Checks 89

EBizCharge

FEBRUARY 26, 2025

NetSuite automates key aspects of the payment process, including authorization, capture, and settlement, reducing manual effort and minimizing errors. Now that you know how to set up credit card processing in NetSuite, you should also know how to automate and optimize these payments. NetSuite records the disputed transaction.

Credit Cards 52

Credit Cards Process Payment APIs and Integration Payment Gateways 52

EBizCharge

DECEMBER 23, 2024

As transactions evolve, merchants often find themselves torn between Automated Clearing House (ACH) payments and credit card processing. Automated Clearing House (ACH) is a network tailored for moving funds directly between bank accounts. Automated payments: Ideal for recurring payments or regular billing cycles.

Credit Cards 52

Credit Cards ACH Payments Disputes 52

Stax

MARCH 27, 2025

Thats why 92% of consumers and 82% of companies reportedly made the switch to electronic payments, like Electronic Funds Transfers (EFT) and Automated Clearing House (ACH). Automated Clearing House (ACH) is one type of EFT that processes payments in batches through the ACH Network. Checks can bounce, and cash can get lost.

ACH 88

ACH Electronic Funds Transfer (EFT) Wire Transfer Wire 88

Nanonets

JULY 14, 2023

Want to automate invoice processing ? This store can save a lot of time by automating the process of invoice management. To reduce costs The same retail stores' franchise saves a lot of money by automating invoice digitization using PDF OCR and deep learning. The text is extracted from these invoices using OCR.

Automation 98

Automation Process Payment APIs and Integration Database 98

Fintech Finance

AUGUST 20, 2024

Experts at leading chargeback technology platform Chargebacks911 report that AI is one of the key drivers to combat emerging payment threats and prevent disputed transactions. This dispute process is an act of parliament entitled to cardholders and is designed as a safety net to help consumers in cases of fraud or unfair merchant practices.

Disputes 98

Disputes Transactions AI Issuers 98

EBizCharge

MARCH 11, 2025

Acumatica allows businesses to accept and process credit cards, debit cards, Automated Clearing House (ACH) payments/eChecks, and other transactions seamlessly by integrating with payment gateways. With payment processing in Acumatica, businesses can automate transaction entries, reconcile payments faster, and reduce manual errors.

Processing Costs 52

Processing Costs Process Payment Gateways Credit Cards 52

Stax

MARCH 4, 2025

Does the payment gateway automate all payment transactions? The subscription payments should be automated based on customizable billing cycles (weekly, monthly, quarterly, etc). Managing chargebacks and disputes Chargebacks occur when customers dispute a payment and request a refund from their bank.

Credit Cards 88

Credit Cards Payment APIs and Integration Payment Gateways Gateways 88

Fintech Finance

SEPTEMBER 26, 2024

Friendly fraud — in which consumers dispute legitimate transactions — has surged in recent years, making it crucial for merchants to adopt sophisticated solutions to mitigate this issue. According to the Ravelin Fraud and Payments Survey 2024 , 52.4%

Fraud Prevention 98

Fraud Prevention Fraud Detection AI Disputes 98

The Payments Association

FEBRUARY 27, 2025

We saw a need for a proactive, real-time solution that prevents disputes before they become chargebacks. Automated chargeback management: Streamline the dispute resolution process with pre-set rule automation, reducing manual intervention and speeding up resolutions. How it works Avoided.io Why avoided.io

Fraud Detection 88

Fraud Detection Fraud Prevention Disputes Near Real-Time 88

The Payments Association

JANUARY 13, 2025

It is advised that firms ensure their custody arrangements, contracts and terms of service are aligned with these legal definitions in the interest of avoiding disputes while strengthening consumer trust. This could lead to disputes over ownership, custody, and liability in cases where the legal framework is yet to be fully tested.

Legal 88

Legal Stablecoins Cross-Border Due Diligence 88

Finovate

JANUARY 18, 2024

Upcoming Finovate webinar, Tuesday, 6 Feb 2024, 2pm ET , in collaboration with Quavo, on digitizing fraud & dispute management. What are financial institutions saying about the AI-driven automation technology that has transformed fraud and dispute management? Is there any way to win this battle?

Disputes 52

Disputes Blocks Compliance AI 52

The Paypers

JULY 6, 2023

FinMont, a global Payment Orchestration platform, has joined forces with Justt, a chargeback mitigation provider, to implement automated solutions for chargeback disputes.

Disputes 36

Disputes Automation Mitigation Global Payments 36

EBizCharge

MAY 13, 2024

Tools like AR automation can streamline these operations. This article will explore the benefits of collections automation, including how it can improve cash flow and overall efficiency for businesses. When businesses automate payment collection processes, they can significantly enhance their cash flow and overall financial health.

Automation 52

Automation Disputes Payments Process 52

Clearly Payments

AUGUST 6, 2024

Win Rates Merchants’ success in disputing chargebacks varies across different card networks. Product or Service Issues: Comprising 20% of chargebacks, these disputes arise from issues with the quality or delivery of products or services. Financial Impact The financial impact of chargebacks is significant for all card networks.

Disputes 105

Disputes Visa Issuers Duplicate 105

Paystand

OCTOBER 16, 2024

Understanding chargeback disputes Examples of Chargebacks Reasons for Chargebacks Why are Chargebacks serious? How Long Does a Business Have to Dispute a Chargeback? Best Practices to Reduce Chargebacks Key Takeaways A chargeback is a reversal of a payment when a cardholder disputes a transaction, usually through their bank.

Disputes 40

Disputes Best Practices Processors Automation 40

International Payments Processing

DECEMBER 9, 2021

The answer is different based on the nature of the dispute. Visa will enhance the use of existing data while reserving the right to request additional information to improve the outcome of a dispute. Therefore, it is recommended that merchants have an automated or semi-automated way to respond to chargebacks.

Rules 88

Rules Disputes Issuers ISOs 88

International Payments Processing

DECEMBER 9, 2021

The answer is different based on the nature of the dispute. Visa will enhance the use of existing data while reserving the right to request additional information to improve the outcome of a dispute. Therefore, it is recommended that merchants have an automated or semi-automated way to respond to chargebacks.

Rules 88

Rules Disputes Issuers ISOs 88