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Wells Fargo Softens Overdraft Policy

PYMNTS

The embattled bank said the new feature, dubbed Overdraft Rewind, will automatically reverse overdraft fees assessed on customers’ accounts. In a press release , the national bank noted that the feature will kick in if an overdraft fee hits the day before a direct pay deposit is scheduled to show up in the account.

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5 Scam Protections Customers Want from Their Bank

FICO

In the 2023 FICO Global Scams Survey , we asked consumers worldwide what they think banks could do better to combat scams and create a better customer experience for victims. Their top five responses provide a blueprint of customer-friendly steps banks can take to counter RTP scams and improve customer experiences when scams occur.

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What Is Plaid and Is It Safe to Use? Everything You Need to Know

Payment Savvy

This powerful technology bridges the gap between your bank accounts and various digital financial tools. Plaid is a financial technology company that specializes in securely exchanging financial data between banks and third-party applications. The process begins when Venmo prompts you to input your online banking username and password.