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Indeed, services like Zelle and The Clearing House’s RTP are impacting, both directly and residually, financial processes of banks, small- to medium-sized businesses (SMBs) and larger corporates, although each in very different ways. It works OK, but it’s not nearly as slick as it will be with the RTP network.”.
Their top five responses provide a blueprint of customer-friendly steps banks can take to counter RTP scams and improve customer experiences when scams occur. Just 16% of customers have continued to send an RTP after this type of notification. Declining or delaying a payment undercuts these very valuable benefits. Register now!
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