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CCaaS platforms deal with large amounts of sensitive customer data, making them a target for cyberattacks. Some bestpractices to ensure robust cybersecurity include: DataEncryption: All sensitive data should be encrypted both in transit and at rest to prevent unauthorized access and ensure efficient data security measures.
CCaaS platforms deal with large amounts of sensitive customer data, making them a target for cyberattacks. Some bestpractices to ensure robust cybersecurity include: DataEncryption: All sensitive data should be encrypted both in transit and at rest to prevent unauthorized access and ensure efficient data security measures.
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