Top 5 Surprises from FICO’s Fraud and Digital Banking Survey
FICO
DECEMBER 5, 2022
million identity theft reports filed in 2021, many of which relate back to banks and lenders. These experiences occur across multiple channels: mobile, desktop, bot-assisted chat, social media, automated phone management, and in-branch. . These statistics are based on roughly 2.8 million consumer fraud and 1.4
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