How to build your own Zendesk Answer Bot with LLMs
Nanonets
OCTOBER 5, 2023
A Zendesk Answer Bot, powered by Large Language Models (LLMs) like GPT-4, can significantly enhance the efficiency and quality of customer support by automating responses. In simple terms, RAG enables the AI to pull in relevant information from a database or other sources to support the generation of more accurate and informed responses.
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