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How to build your own Zendesk Answer Bot with LLMs

Nanonets

A Zendesk Answer Bot, powered by Large Language Models (LLMs) like GPT-4, can significantly enhance the efficiency and quality of customer support by automating responses. We will build a bot to answer incoming Zendesk tickets while using a custom database of past Zendesk tickets and responses to generate the answer with the help of LLMs.

Bots 52
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What is document processing?

Nanonets

By using a document-processing system to extract data, a company can digitally replicate the document's original structure, layout, text, and images. Data validation: After the data extraction process is completed, RPA (Robotic Process Automation) bots are used to check and validate the processed data. What is document processing?

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Deep Dive: Securing P2P Apps Against Scams And ATOs

PYMNTS

Criminals that successfully convince users to hand over login information can take control of the accounts and block out the original owners. One recent example of this saw scammers alerting users about potentially fraudulent transactions.

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Top 5 Fraud and Financial Crime Topics of 2021

FICO

movement of money) using trade transactions to legitimize their illicit origins. TBML involves the exploitation of the international trade system for the purpose of transferring value and obscuring the true origins of illicit wealth. Fraudsters can create months and years’ worth of identities that are completely made up.

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Chat with PDFs using ChatGPT & OpenAI GPT API - A Detailed Tutorial

Nanonets

However, these required substantial manual effort in training and maintaining the bots, and their ability to understand and process PDF content was limited. MMLU: MMLU evaluates the distortion between synthesized and original signals, quantifying the performance and quality of synthesis systems.

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A Complete LangChain Guide

Nanonets

from langchain.prompts import ChatPromptTemplate # Defining a chat prompt with various roles chat_template = ChatPromptTemplate.from_messages( [ ("system", "You are a helpful AI bot. Intermediate Steps: These are the records of previous agent actions and corresponding outputs. Your name is {name}."),

Returns 52
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Memes That Kill: The Future Of Information Warfare

CB Insights

Consider: Political-bot armies or fake user “sock puppets” are targeting social news feeds to computationally spread propaganda. A neural network can convert the elements of an audio source into statistical properties, and those properties can be rearranged to make original fake audio clips.

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