Chatbot Tracker: Let Your Chatbot Be Your (Airline Travel) Guide
PYMNTS
NOVEMBER 15, 2016
This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural language processing through Wit.ai. This bot is focused on top of the funnel — helping people book airline tickets — which feels like something a user could do on an app or website.”.
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