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BPO automation software: A quick guide

Nanonets

Customer service: Bots can be used for contact center automation. Back-Office processes: You can utilize Robotic Process Automation (RPA) to automate repetitive tasks in back-office processes, such as data validation, data reconciliation, and invoice processing. This is where Intercom Bots come in.

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How to Automate Insurance Claims Processing

Nanonets

RPA bots can handle tasks like data entry , verification of claim details, updating status in the claims management system, and even communication with customers. Its AI bot, “Jim," processes claims instantly, assessing eligibility and disbursing payments within minutes for simple claims.