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BPO automation software: A quick guide

Nanonets

Customer service: Bots can be used for contact center automation. BPO automation software to optimize your operations Now that we’re up to speed on BPO automation tools and how to choose the right one, let’s look at powerful BPO software for different use cases. This is where Intercom Bots come in.

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How to Automate Insurance Claims Processing

Nanonets

RPA bots can handle tasks like data entry , verification of claim details, updating status in the claims management system, and even communication with customers. Its AI bot, “Jim," processes claims instantly, assessing eligibility and disbursing payments within minutes for simple claims.