Business Continuity Disaster Recovery MFA 
VISTA InfoSec
OCTOBER 21, 2024
As businesses continue to evolve in their customer service strategies, Contact Center as a Service (CCaaS) solutions have emerged as an effective tool for enhancing customer experience. Authentication: Implement multi-factor authentication (MFA) to add an extra layer of security to your system.
Global Fintech & Digital Assets
DECEMBER 11, 2023
Requirements related to business continuity and disaster recovery have also been included for the first time. Importantly, the Amendments also removed the use of text message as an approved form of MFA, noting that it is “widely considered to be a weaker from of MFA.”
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