Fi911
JANUARY 4, 2024
We will provide insight into how these regulations differ between card schemes, and help financial institutions to better understand the dispute process from all sides. It mandated the creation of the chargeback process, limiting customer liability in fraud cases and allowing cardholders to dispute deceptive merchant practices.
Fintech News
FEBRUARY 10, 2025
Commonwealth Bank of Australia (CBA) is making significant strides in leveraging artificial intelligence to reshape the financial services landscape, already using AI to handle up to 15,000 payment disputes daily, a volume too high for its call centres.
Segpay
JANUARY 30, 2025
Chargeback Susceptibility: Subscription-based AI services or pay-per-use models can lead to disputes over charges if customers misunderstand usage terms or face unexpected costs. Their lack of a proven track record can raise red flags, which is why PSPs are hesitant to onboard them. Payment facilitators see this as a liability.
Nanonets
NOVEMBER 15, 2023
In case of a mismatch or discrepancy, it raises an alert, allowing you to catch errors early and avoid payment delays or disputes. This level of transparency ensures accountability, simplifies compliance and makes investigating potential issues or disputes easier. It complies with global privacy standards, including GDPR and CCPA.
Clearly Payments
NOVEMBER 18, 2024
Here are some other articles on chargeback management: How to Build a Chargeback Payments Team in your Company How to Win Chargeback Disputes What is a Good Credit Card Chargeback Rate for Merchants? Customer Support Specialists Responsibilities: Address disputes proactively by resolving customer concerns before they escalate to chargebacks.
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