PYMNTS

APRIL 29, 2019

Retail Banking Satisfaction Study , retail banking was declared to have bounced back reputation-wise over the past decade, due to improvements in customer service spurred by innovations like mobile banking. Community banks (45.6 percent or commercial banks at 32.4 percent) and corporate (91.7

Credit Union 77

Credit Union FinTech Community Banks Innovation 77

PYMNTS

MARCH 26, 2020

To regain some of that ground, Connie Davis, senior vice president at FIS , told PYMNTS in a recent interview, FIs — particularly credit unions (CUs) and community banks — must transform the way they think about digital offerings and connected experiences.

Payment APIs and Integration 99

Payment APIs and Integration Online and Mobile Banking Credit Union Community Banks 99

PYMNTS

SEPTEMBER 30, 2020

Long before the pandemic, consumers were trending toward digital in their financial services relationships — experimenting with mobile wallets, digital cards, self-service mobile banking and digital gifting. Morgan Chase, Bank of America, etc. — and the digital challenger banks.

Credit Union 133

Credit Union Community Banks Debit Card Encryption 133

PYMNTS

OCTOBER 6, 2020

PYMNTS research shows that 89 percent of American bank customers use mobile banking apps to manage their accounts, with 94 percent of mobile banking users completing at least one transaction per month. billion people – will likely be using online and mobile banking services by 2024.

Online and Mobile Banking 102

Online and Mobile Banking ATM Mobile Banking Credit Union 102

PYMNTS

JULY 29, 2020

Consumers’ affinity for online banking solutions, especially mobile banking, is far from new. The COVID-19 pandemic is highlighting how necessary these solutions are for consumers’ banking needs, however, and how high their standards for these channels have become. Around The Credit Union World.

Credit Union 67

Credit Union Online and Mobile Banking Remote Deposit Capture Mobile Banking 67

PYMNTS

JUNE 18, 2018

retail and business banking sectors by further enabling digital transformation for community banks and credit unions around the U.S. Simon Paris, CEO at Finastra said in the press release, “Credit unions and community banks are the fabric of American financial services.

Mobile Banking 40

Mobile Banking Acquirers Credit Union Community Banks 40

PYMNTS

SEPTEMBER 23, 2016

Nine years after the introduction of the iPhone to the market — and the subsequent great mobile leap forward — the verdict is pretty much in on mobile banking applications: Consumers like it, verging on loving it, and are eager for more of it. Community banks just aren’t offering that, according to Fossella.

Mobile Banking 82

Mobile Banking Community Banks Non-Bank Consumer 82

PYMNTS

DECEMBER 7, 2018

credit unions and banking institutions to its platform this month, according to a report. The list of banks added to the list has been growing recently, including international ones as well. 6, Google announced that Danske Bank would support the app. The American banks are: Arundel Federal Savings Bank.

Credit Union 52

Credit Union Mobile Payments Online and Mobile Banking Community Banks 52

PYMNTS

JULY 24, 2019

Community banks and credit unions are likely to go out of business, he said, “and they do not have the money to launch these mobile banking platforms.” The size, he said, doesn’t mean the merged entity will be good for consumers or communities in which the new firm will be located.

Credit Union 52

Credit Union Community Banks Small Business Data Security 52

PYMNTS

MAY 27, 2020

The pandemic, said NCR’s Brown, “is the ultimate stress test on every channel that a bank has to offer” — especially as measured across digital products and services. “We Here, then, lies the challenge of the challenger banks: They’re poised to steal customers and deposits away from traditional players.

FinTech 94

FinTech Online and Mobile Banking Innovation FDIC 94

PYMNTS

JUNE 14, 2019

In an interview with PYMNTS , Jim Priestley, chief revenue officer at Feedzai, also mentioned the importance of mobile banking in connecting the online and offline worlds. Where once mobile strategies were reserved for big national banks, now community banks and credit unions have also adopted mobile offerings.

Online and Mobile Banking 41

Online and Mobile Banking Credit Union Community Banks Consumer 41

PYMNTS

FEBRUARY 1, 2019

Early Warning said that 85 percent of the FIs that are part of the Zelle network “are regional and community banks, or credit unions with assets less than or equal to $10 billion, while 77 percent of participants list assets less than or equal to $1 billion.”

Venmo 71

Venmo P2P Zelle PayPal 71

PYMNTS

JULY 19, 2018

Banking solution provider Finastra recently announced it would acquire FinTech solution provider Malauzai Software for an undisclosed price. According to a Finastra press release, the move is designed as part of its efforts to help community banks, credit unions and other smaller FIs enable digital banking capabilities for their customers.

AI 40

AI Credit Union Community Banks FinTech 40

Fintech Labs Insights

SEPTEMBER 23, 2016

If you are a community bank or credit union, then there’s a lot to like in the launch of Business Banking Mobile from NCR.

Credit Union 18

Credit Union Wire Transfer Funds Transfer Wire 18

PYMNTS

NOVEMBER 16, 2018

Even so, it doesn’t veer too much toward the illusionary and nostalgic to submit the proposition that banking, and other financial services , used to be much more personalized — much more one on one — than is the case now.

AI 43

AI Fraud Prevention Online and Mobile Banking Money Laundering 43

Fintech Labs Insights

AUGUST 1, 2016

With the “always-on aggregation” and UX/UI of MX , the newly-launched Contextual PFM from Q2 is designed to make actionable financial insights a part of every customer’s mobile banking routine. This is in addition to the role the solution provides in helping customers become better banking consumers.

Technology 14

Technology Credit Union API Community Banks 14

Fintech Labs Insights

AUGUST 22, 2024

ebankIT: Digital banking platform, continues to expand in the U.S., adding credit unions. FINANTEQ: Mobile banking solutions, added new clients across Europe. Avoka (acquired by Temenos): Digital customer acquisition for banks, acquired by Temenos, integrated into broader banking solutions.

Online and Mobile Banking 15

Online and Mobile Banking Acquirers Payment APIs and Integration AI 15

PYMNTS

JULY 16, 2019

Banks and credit unions looking for safer and more efficient digital and mobile services for debit and credit cards can now turn to the cloud. Ondot said its 4,000 banks and credit unions will see faster and easier upgrades while also gaining access to the latest innovations and functionality.

Disaster Recovery 51

Disaster Recovery Credit Union Innovation Issuers 51

Finovate

NOVEMBER 26, 2024

Agentic AI solutions provider for community banks and credit unions, interface.ai , has introduced a pair of new tools to help fight deepfake fraud. The former replaces online mobile banking with an AI assistant that provides intelligent guidance and personalized assistance. ” interface.ai

Deepfake 115

Deepfake Bots Credit Union AI 115

Finovate

NOVEMBER 4, 2024

Digital relationship banking innovator Agent IQ has teamed up with digital banking solutions provider Narmi. The partnership will integrate Agent IQ’s Lynq banking platform with Narmi’s digital banking solutions to enable community banks and credit unions to offer enhanced, more personalized services.

Credit Union 59

Credit Union Community Banks AI Innovation 59