Quavo Fraud & Disputes Launches New Capabilities to its Dispute Management Platform
Finovate
FEBRUARY 1, 2024
The enhancements make additions to the intake questionnaire, and add a new verbal attestation functionality for WSUD compliance. To enable this capability, the platform prompts an agent to read a disclosure to the account holder, which satisfies Nacha’s WSUD requirement with a physical or digital signature.
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