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P2P payments tools lack transparency, consumer group says

Payments Dive

Zelle, the popular peer-to-peer payment service, and rivals should be more upfront with consumers about the ability to ask for money back, Consumer Reports says.

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Scams ensnare even sophisticated consumers, Fed says

Payments Dive

Criminals leverage advanced technology to make so-called mule accounts that pass as humans and persuade consumers to send money to scammers, a Kansas City Fed paper says.

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Consumer behaviour trends revealed

The Payments Association

The Payments Association’s consumer behaviour survey uncovers shifting payment preferences in the UK, with digital methods on the rise while cash remains vital for certain demographics. Read more

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Real-time consumer payments need standards to rise

Payments Dive

To make instant payments a reality for consumers, the payments industry must work together to develop a common framework for the transactions, top industry executives say.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back.

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Consumer Research Finds 15% of UK Consumers to “Buy Christmas Now, Pay Later” This Holiday Season

Fintech Finance

State of Credit research from Marqeta , the global modern card issuing platform, reveals that 15% of UK consumers surveyed will use Buy Now, Pay Later (BNPL) this Christmas, aligning with a growing trend towards online shopping where digital and flexible payment options are more readily accessible.

BNPL 60
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Array Acquires Consumer Debt Management Company Payitoff

Finovate

Array , an embedded consumer products platform, has agreed to acquire embedded debt guidance solutions provider Payitoff. Array’s reach, combined with our debt management tools, will empower financial institutions and fintechs to help their consumers manage debt and save thousands — all with a seamless integration.”

Acquirers 105
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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Brought to you by Logi Analytics.

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New Study: 2018 State of Embedded Analytics Report

Why do some embedded analytics projects succeed while others fail? We surveyed 500+ application teams embedding analytics to find out which analytics features actually move the needle. Read the 6th annual State of Embedded Analytics Report to discover new best practices. Brought to you by Logi Analytics.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

In this session you’ll learn: The integral relationship between payment experience and customer satisfaction Proven methods for optimizing the checkout journey Leveraging payments data for personalized marketing and enhanced customer loyalty Gain invaluable insights into consumer behavior across online and offline channels through data 📅 June (..)