FTC Reports Record Surge In eCommerce Complaints Amid Pandemic
PYMNTS
JULY 1, 2020
While online purchasing has skyrocketed since March as the country shut down as a defense against COVID-19, so have complaints to the federal watchdog agency responsible for regulating eCommerce. The most common missing items included face masks, sanitizer, toilet paper, thermometers and gloves, the FTC said.
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