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The review highlighted the complexity of these frauds, noting that many large-scale scams were made up of multiple smaller transactions, which reduces the effectiveness of transactionlimits as a protective measure. This issue is key in demonstrating why stronger protections beyond transactionlimits are necessary.
Click to explore key changes to APP fraud reimbursement rules Click here to open infographic By reducing the cap to £85,000, the PSR aims to balance the need for robust consumerprotection with the realities of operating in a competitive payments market. The FCA expects PSPs to contribute to and utilise shared fraud databases actively.
Providing consumers with the assurance that these transactions are secure means they are less likely to balk when using debit cards in new or unexpected ways. “I You have people using credit cards [in part] because they have larger transactionlimits, but [also] because of the rewards that they carry and some of their loyalty programs.
Cons of using EFTs: Technical issues: EFTs can be susceptible to technical problems, such as server outages or software glitches, which can delay transactions. Fraud risks: Despite security measures, EFTs can still be targeted by hackers and scammers, potentially leading to unauthorized transactions.
By holding these entities accountable, the SRF enhances consumerprotection and provides clear avenues for victim recourse in cases of phishing-related losses. This inclusion acknowledges the increased risk of significant losses from e-wallets and mandates robust consumerprotection controls.
Mark O’Keefe (TPA) suggested that allowing customers to customise their security thresholdsfor example, setting transactionlimits above which additional verification steps are triggeredcould empower users without compromising safety.
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