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Balancing Expectations With Consumer Authentication

PYMNTS

While consumer satisfaction with authentication differs across sectors, financial services topped other markets in a recent report. percent: Share of eCommerce consumers who were required to provide email addresses when signing up for an online account.

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Mobile Banking’s Authentication Breakthrough

PYMNTS

Anti-fraud efforts can seem like word salad with exotic ingredients being tossed around: strong consumer authentication ( SCA ), two-factor authentication (2FA), the second Payment Services Directive (PSD2) … you get the idea. Ask consumers what they want, however, and the acronyms vanish like a metaphor for things that vanish.

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Wells Fargo: First Impressions Are Key When It Comes To Digital Onboarding

PYMNTS

Many of these consumers are exploring digital banking for the first time, however, and are frustrated by customer onboarding pain points. Time-consuming authentication methods, redundant application forms and sluggish processes can all drive away potential customers. Developments From Around the Digital-First Banking World.

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Real-Time Payments Survey Reveals Growth in Usage - and Scams

FICO

According to FICO’s latest survey of consumers from 14 countries around the globe, 90% of all consumers have sent a real-time payment, and at least 95% of consumers have used real-time payments in India , Indonesia , the Philippines , and Brazil. Throughout the countries we surveyed, RTP usage shows no signs of slowing.

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Why ZenKey Authentication Is A Good Idea – With A Big Design Flaw

PYMNTS

Five years ago, a merchant might have been able to rely on consumers being patient with a digital commerce experience that was less than perfectly smooth. This means authenticating a consumer has turned into something of a tricky and delicate process. To use it, customers have to download an app.

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U.S. Card Skimming Fraud Grows 700+% in First Half of 2022

FICO

And card skimming is big business; the FBI estimates that “skimming costs financial institutions and consumers more than $1 billion each year.”. There are concrete steps that both banks and consumers can take to fight back against skimming fraud. Consumers can also look for things that seem “off” or “fishy” about a particular terminal.

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PulsePay Brings New Meaning To Impulse Buying

PYMNTS

That’s the “unofficial motto” that Yehya Awad and his team have been kicking around for PulsePay , a heart rate-based method of online consumer authentication that was the winner of the latest HackPSU that took place on April 9. The solution, he shares, was for the team to “right then and there buy Windows, download and install it.”.