PYMNTS

MAY 5, 2020

Advances in payments technologies are making consumer transactions more secure,” the report states. Ironically, the fact that many CUs have undertaken core systems upgrades can make them a more visible target, although one that has been hardened against just these kinds of cyber raids.

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Credit Union Smishing Phishing Credit Union Service Organization 95

PYMNTS

JUNE 3, 2020

The COVID-19 pandemic and safety measures taken to slow the virus’s spread have overturned consumers’ daily lives, including what they are buying and which payment methods they are using to transact. These changes have presented consumers with new economic conditions and created different purchasing priorities. Grocery Spending Climbs.

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Consumer Debit Card Credit Cards Credit Union Service Organization 55

PYMNTS

NOVEMBER 19, 2020

It found that more than two-thirds of consumers would tap mobile-based authentication measures such as fingerprint, face or voice recognition technologies to safeguard their accounts. Some organizations are keeping members secure by partnering to provide the latest cutting-edge solutions. About the Tracker.

Credit Union 91

Credit Union AI Credit Union Service Organization Authentication 91

PYMNTS

JANUARY 27, 2021

Credit unions (CUs) and other financial institutions (FIs) across the country have made leaps and bounds in their efforts to digitize services in recent years to meet an already-growing consumer demand. And that’s really how we embarked on our digital transformation.”. Affinity had help with its transformation, too.

Credit Union 89

Credit Union Online and Mobile Banking Credit Union Service Organization Automation 89

PYMNTS

APRIL 27, 2020

Credit union service organization (CUSO) PSCU compared the week ending April 19, 2020, to the same time frame in 2019 to discover what impact the coronavirus is having on consumer spending and shopping trends. People spent more money on consumer goods, with a 20 percent increase in debit card transactions.

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Debit Card Credit Union Credit Union Service Organization Credit Cards 60

PYMNTS

JANUARY 14, 2021

Payments credit union service organization (CUSO) PSCU reported 11.4 percent year-over-year debit and credit overall same-store sales volume growth among its owner credit unions over the 2020 holiday season, according to a press release emailed to PYMNTS. Purchases between Nov. percent to 5.2

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Volume Credit Union Credit Union Service Organization NOV 62

PYMNTS

JANUARY 28, 2021

A transformation toward contactless payments is underway at the nation’s credit unions as the public shuns cash and even physical cards to lower infection risks with COVID-19. This change in consumer behavior is expected to remain even after vaccines are more widely distributed. The High Stakes Of Offering Contactless.

Contactless Payments 74

Contactless Payments Credit Union Innovation P2P 74

PYMNTS

DECEMBER 28, 2020

Consumers, businesses and financial institutions (FIs) cannot wait to bid adieu to 2020, which has been one of the most trying years in recent memory. Around The Credit Union Landscape. Credit unions were not immune to the dramatic shift in consumers’ banking preferences when the pandemic began.

Credit Union 79

Credit Union Credit Union Service Organization Online and Mobile Banking Innovation 79

PYMNTS

DECEMBER 16, 2020

Welcome Technologies , which builds data-driven tech for immigrant communities, has chosen PSCU , a credit union service organization, to provide processing services and support for the first credit card program to be offered by Welcome, an online consumer platform that focuses on immigrant communities, according to a press release.

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Credit Cards Technology Credit Union Service Organization Credit Union 61

PYMNTS

FEBRUARY 6, 2020

PSCU , which is known as a premier payments credits union service organization (CUSO), reported significantly higher year-over-year growth than expected during the holidays, with a 7.86 percent increase in debit and credit sales among its owner credit unions (CUs). Debit sales volume grew by 8.76

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Credit Union Credit Union Service Organization Debit Transaction PayPal 52

PYMNTS

DECEMBER 27, 2019

Though the sector is considered healthy and well-managed, credit unions and the CUSOs (credit union service organizations) that support them with tailored offerings face upheavals in the next couple of years.

Credit Union 52

Credit Union Credit Union Service Organization NCUA Instant Payments 52

PYMNTS

MAY 18, 2020

Credit union service organization (CUSO) PSCU compared the 19 th week of 2020, which concluded on May 10, to the same timeframe in 2019 to discover the impact of the pandemic on consumer spending and shopping trends. percent of overall credit transactions and credit CNP purchases comprising 59.8

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Debit Card Credit Union Service Organization Credit Cards Credit Union 52

PYMNTS

SEPTEMBER 9, 2020

Consumers who previously paid for purchases by swiping or inserting their cards at in-store point-of-sale (POS) terminals are now turning to contactless cards and online shopping to safely and easily obtain needed goods. These two forces appear to be driving an increase in consumers’ use of touch-free debit payment options.

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Debit Card Credit Union Service Organization Point-of-Sale (POS) Contactless Payments 64

PYMNTS

JANUARY 13, 2021

In today’s top digital-first banking news, Singapore tech startup Sea has reportedly bought Indonesia’s PT Bank Kesejahteraan Ekonomi (Bank BKE), while credit union service organization (CUSO) PSCU has lengthened its payment processing collaboration with Fiserv. Singapore Tech Startup Sea Buys Indonesian Bank BKE.

Credit Union Service Organization 56

Credit Union Service Organization Credit Union eWallet Contactless Payments 56

PYMNTS

APRIL 30, 2020

CUs are seeing an increased number of phishing emails and overall digital fraud since the pandemic started, with 22 percent of American consumers reporting they have been targeted by virus-related online fraud, according to one survey. Around The Credit Union World.

Credit Union 75

Credit Union Phishing Credit Union Service Organization Online and Mobile Banking 75

PYMNTS

JULY 15, 2020

CheckAlt , which provides lockbox and treasury management services, has struck a partnership with credit union service organization (CUSO) Tru Treasury to help credit unions attract new members and boost services, a press release says.

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Credit Union Treasury Reconciliation Credit Union Service Organization 52

PYMNTS

APRIL 29, 2020

From a sample of 3,908 consumers, 100 credit union leaders and 50 FinTech executives, The Credit Union Innovation Playbook: New Payment Flows Edition is an immersion in the priorities driving decisions for CUs and their credit union service organization (CUSO) partners right now.

Credit Union 61

Credit Union Innovation P2P Credit Union Service Organization 61

PYMNTS

MAY 12, 2020

The continued pivot toward digital banking and mobile devices substituting for in-person visits to branches is spurring financial institutions (FIs) to reconsider how they deliver new products and services – and what their consumers really need right now.

Credit Union 64

Credit Union Innovation Credit Union Service Organization Point-of-Sale (POS) 64

PYMNTS

APRIL 6, 2020

Such solutions could be key to preventing evolving fraud types, according to Jack Lynch, senior vice president and chief risk officer at credit union service organization (CUSO) PSCU. And Finally, Fraud. The CU-member trust bond will be tested by this.

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Credit Union Credit Union Service Organization Online and Mobile Banking Authentication 60

PYMNTS

MAY 14, 2020

“While staying mindful of our credit unions’ time and current member needs, we have an impressive lineup packed with strategies for sustaining success now and into the future – and we’ll have some fun together as well,” he added. ET each day.

Credit Union 52

Credit Union Credit Union Service Organization On-Demand Origination 52

PYMNTS

DECEMBER 16, 2019

Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. A key to driving operational efficiency in the contact center is the ability to automate manual, error-prone and time-consuming tasks on behalf of the agent.

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Bots Credit Union Credit Union Service Organization Automation 54

PYMNTS

AUGUST 28, 2019

That question served as the anchor for a recent PYMNTS discussion between Karen Webster and Brian Scott, chief growth officer at PSCU , one of the country’s premier credit union service organizations (CUSOs). If you get the experience piece right,” Scott said, “efficiency and growth fit into that.”.

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Credit Union Credit Union Service Organization Credit Cards Consulting 62

PYMNTS

APRIL 21, 2020

Credit union service organization PSCU has updated its weekly transaction analysis from Owner credit union members to reflect the impact of the coronavirus, finding that credit spending overall was down 32 percent while debit spending was down 11 percent. percent drop for credit and 42.7

Credit Union 52

Credit Union Credit Union Service Organization ATM On-Demand 52

PYMNTS

JANUARY 28, 2020

Credit unions (CUs) face stiff competition from banks, FinTech firms and other players in the financial industry, but they have several intrinsic advantages. One such innovation comes from credit union service organization (CUSO) PSCU , which recently released a desktop automation system to optimize CU call centers.

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PYMNTS

SEPTEMBER 30, 2020

“Many CUs’ credit innovation plans ground to a halt when the health crisis began, however,” according to PYMNTS’ Credit Union Tracker® done in collaboration with PSCU. consumers filed for jobless benefits between January and July, and even those who have remained employed are significantly altering their spending.

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Credit Union Credit Union Service Organization Issuers Credit Cards 56

PYMNTS

NOVEMBER 20, 2019

Payments credit union PSCU is prepared to handle what they predict will be a rush in 2020 to adopt contactless cards, the company said in a press release on Wednesday (Nov. In 2020, PSCU anticipates distribution of more than three million new contactless cards to 100-plus credit unions.

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Credit Union Credit Union Service Organization Contactless Payments NOV 47

PYMNTS

MARCH 30, 2020

To that end, Chief Information Officer Dave Stafford and Chief Information Security Officer David Bryant of PSCU , a credit union service organization, told PYMTNS that trust and collaboration are key among the efforts to protect consumers. They are likely living life, now more than ever, online. “As

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Credit Union Credit Union Service Organization Privacy Cybersecurity 57

PYMNTS

JUNE 5, 2020

Understanding consumers’ new approaches to commerce can help merchants and FIs cater to customers’ needs during the pandemic and anticipate which behavioral changes may continue into the future,” the Tracker states. Consumers are … rethinking whether they should be paying for goods with cash, credit cards or debit cards.

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Debit Card Credit Union Service Organization Payments Credit Union 52

PYMNTS

DECEMBER 16, 2019

Payments credit union service organization PSCU unveiled the deployment of desktop automation via its partnership with Jacada to optimize the call center experience. A key to driving operational efficiency in the contact center is the ability to automate manual, error-prone and time-consuming tasks on behalf of the agent.

Credit Union 52

Credit Union Credit Union Service Organization Bots Automation 52

PYMNTS

DECEMBER 11, 2019

Might consumers be ready for a new way to pay? His comments came in the wake of findings by credit union service organizations that a rush to adopt contactless cards is likely to come in 2020 and beyond. The Consumer Perspective. Consumers are also comfortable with their plastic cards,” he said.

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Credit Union Contactless Payments Credit Union Service Organization Debit Card 53

PYMNTS

MARCH 2, 2020

Reading the February 2020 Credit Union Tracker ® done in collaboration with PSCU , we discover that Canadian credit union Desjardins Group was hacked , impacting the records of 4.2 That program is detailed in the February Tracker, as are efforts including the California Consumer Privacy Act (CCPA).

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Credit Union Credit Union Service Organization NCUA CCPA 52

PYMNTS

NOVEMBER 25, 2019

Technology companies are supplying them with the products and services their members desire, working with both individual CUs and credit union service organizations (CUSOs) to develop case management platforms, modernize systems and provide advanced loan software.

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Credit Union Cybersecurity Credit Union Service Organization Fincen 61

PYMNTS

OCTOBER 28, 2020

PSCU , the credit union service organization (CUSO), is teaming up with FICO Customer Communications Services (CCS) to develop a fraud alert tool for credit unions (CUs), PSCU said in a statement on Wednesday (Oct. Data and predictive analytics can offer new insights that can help CUs engage members.

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Credit Union Credit Union Service Organization Fraud Detection Advisors 43

PYMNTS

AUGUST 29, 2019

A recent study found that 61 percent of consumers are willing to allow open access to their financial information in exchange for easier banking. Digital payments provider Payveris recently announced a collaboration with VyStar Credit Union to develop an open banking-focused credit union service organization (CUSO).

Credit Union 63

Credit Union Payment APIs and Integration API Credit Union Service Organization 63

PYMNTS

DECEMBER 23, 2019

Credit unions (CUs) remain strong, despite the many challenges they face. 19 Statistical Release, “Consumer Credit,” recently found that CUs hold $64.4 billion in credit card debt and $382.9 million in debt, granting former debtors far more access to loans and other banking services.

Credit Union 52

Credit Union Credit Union Service Organization Credential Regulations 52

PYMNTS

JANUARY 16, 2020

A new decade — and for credit unions (CUs), might this be the decade of data as a conduit of trust, a way to cement customer loyalty? The focus is on helping credit unions improve and enhance engagement with their members. In addition, members can turn credit and debit cards on and off.

Credit Union 55

Credit Union Instant Payments Real Time Payments Credit Union Service Organization 55

PYMNTS

NOVEMBER 4, 2019

PSCU, a national payments credit union service organization, is teaming up with dispute management firm Lean Industries to process disputes, PSCU announced in a press release on Monday (Nov. The company will leverage Lean Industries’ AdjustmentHub and NetworkHub solutions to manage dispute services. “As

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Disputes Credit Union Credit Union Service Organization NOV 40