PYMNTS

DECEMBER 26, 2019

Other top app downloads included Spotify at eighth, Google Home at ninth and Netflix at 10 th. Amazon Echo holds 70 percent of the smart speaker market, while Google Home has 25 percent, according to the Consumer Research Intelligence Partners. Last week’s top app was Disney+. YouTube took second place this week, followed by Disney+.

Research 52

Research Consumer 52

PYMNTS

JUNE 13, 2019

A new report shows that Square’s Cash App downloads increased by 2.2 While year-over-year growth for Venmo still beats the Cash App at 35 percent versus 19 percent, the growth in new mobile payments app downloads of Venmo has slowed down, compared to increases of 54 percent in April, 47 percent in March and 44 percent in February.

Venmo 52

Venmo PayPal Mobile Payments P2P 52

Fintech Finance

AUGUST 28, 2024

However, this increase in digital payments also brings about heightened risks – almost one in five consumers surveyed has fallen prey to online identity theft. More than one-third of consumers believe their data is less secure than it was five years ago, a figure that has increased steadily.

Identity Theft 102

Identity Theft Online and Mobile Banking Consumer Payments Trends 102

NFCW

DECEMBER 18, 2023

SCAN: Availability is being expanded from NFC on Android phones to QR Codes on all smartphones Consumers in Korea can now make cash withdrawals and deposits at ATMs by scanning a QR code with their Apple or Android smartphone rather than needing to use a physical bank card.

ATM 95

ATM Consumer Card Services Mobile Banking 95

NFCW

JANUARY 16, 2024

.” Impact The authors of ‘Consumer Adoption and Use of Financial Technology: Tap and Go Payments’ found that “financial intermediaries play an important role in consumer adoption and use of payment technology. We document that these rules have a strong causal impact on the use of digital payment technology.

Contactless Payments 87

Contactless Payments Research Consumer Central Bank 87

Tearsheet

JULY 17, 2024

80% of consumers believe that easier access to this information would improve their process of investigating an unrecognized transaction, according to the research. In payments, consumers feel the most powerless when it comes to managing subscriptions. For banks, digital receipts are a customer retention strategy.

Issuers 80

Issuers Consumer Visa Disputes 80

Fintech Finance

AUGUST 14, 2024

Over half of consumers worldwide (56%) have changed their spending habits from a year ago, not only becoming more price conscious but demanding payment choice, from debit cards and bank transfers to digital wallets and cash, according to new research from Paysafe (NYSE: PSFE), a global payment processor and digital wallet provider.

Research 96

Research Consumer Debit Card Payments 96

PYMNTS

APRIL 9, 2020

consumers now report living paycheck-to-paycheck, and almost half have less than $2,500 in savings. How are consumers — especially those who live paycheck-to-paycheck — coping with the sudden and indefinite loss of reliable incomes? PYMNTS latest research shows that about six out of 10 U.S.

Consumer 137

Consumer Economy Finance Research 137

PYMNTS

DECEMBER 14, 2020

Consumers’ daily lives look very different now than they did just one year ago. Consumers across the nation have instead hunkered down at home, working, socializing, shopping and paying online. Our research shows that just 20 percent of consumers own eReaders in 2020, for example, down from 23 percent in 2019 and 26 percent in 2018.

Consumer 111

Consumer Research Use Case Continuity 111

Fintech Finance

JULY 23, 2024

UK consumers are leading the charge on digital financial services adoption amid rising demand for more innovation and convenience in payments and banking, according to a study from Marqeta (NASDAQ: MQ), the global modern card issuing platform powering some of today’s most innovative embedded finance solutions.

Embedded Finance 95

Embedded Finance Digital Payments Research Consumer 95

Fintech Finance

AUGUST 2, 2024

This partnership also provides access to a complimentary DashPass membership for existing Chase cardmembers and consumers who sign up now through December 31, 2027. We look forward to continuing our partnership with Chase to connect consumers to all their favorite local stores in a convenient, affordable way.”

Enrollments 96

Enrollments Consumer Card Issuer Credit Cards 96

Faster Payments Council

JULY 20, 2020

Developed in partnership with Glenbrook, this research white paper takes a close look at the two main models that serve the consumer bill pay industry today: biller direct model and bank bill pay model. Download Now

Faster Payments 68

Faster Payments RFP Consumer Request for Payment 68

PYMNTS

MAY 7, 2020

It has been almost two months since the World Health Organization (WHO) first declared the coronavirus a pandemic on March 11, and it has since taken an unprecedented toll on consumers’ wellbeing and livelihoods. Among consumers who are still employed, 31.5 percent have reverted to working online remotely, for example, while 39.2

Consumer 100

Consumer Returns Economy Research 100

PYMNTS

JULY 14, 2020

Convincing consumers to designate precious space on their mobile phones to download yet another app can be a tough sell these days. Yet, large shares of consumers would be willing to make room for additional apps that can give them greater control over their spending. Among the former group, 46.3 percent of the latter.

Debit Card 78

Debit Card Consumer Credit Cards Card Issuer 78

PYMNTS

JUNE 1, 2018

A new report has revealed that more apps are making $1 million a year, while the App Store has netted more than 170 billion downloads over the past decade – that’s more than $130 billion in consumer spending. In that time, smartphones and apps have gone from nice-to-haves to absolute essentials for many consumers and businesses.

Consumer 40

Consumer Continuity 40

Payments Dive

APRIL 30, 2019

Smart payments are on the rise and consumers now have the option of making payments via mobile devices like voice assistants, household appliances like Wi-Fri fridges or even their car dashboard. Download this report from TNS to discover which country is leading the way in adopting smart payments.

Consumer 60

Consumer Payments 60

PYMNTS

AUGUST 5, 2019

percent of consumers keep only five or fewer merchant apps on their mobile phones at any given time. Not only are they competing to get customers to download their app, they also having to compete against retailers that have seemingly become a fixture in consumers’ daily lives. When asked, 51.8 An astounding 85.1

Consumer 57

Consumer Payments On-Demand Research 57

PYMNTS

NOVEMBER 17, 2020

Consumers’ banking habits have changed radically since the pandemic was first declared in March. PYMNTS research shows that consumers are 8.7 PYMNTS research shows that consumers are 8.7 million consumers in the United States (or 42.4 percent more likely to use mobile banking apps now than they were in 2019, and 51.1

Mobile Banking 93

Mobile Banking Consumer Authentication Credit Union 93

PYMNTS

JULY 25, 2016

According to TechCrunch , Apple has confirmed that Pokémon GO has accumulated the most downloads in the first week of availability of anything on its App Store. It’s no wonder, then, why so many retailers, big and small, would be eager to get into the Pokémon GO fold as a way to attract more and more consumers. While the U.S.

Consumer 40

Consumer 40

PYMNTS

SEPTEMBER 4, 2020

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online. We surveyed 2,437 U.S.

Economy 99

Economy Consumer Research Process 99

PYMNTS

AUGUST 13, 2020

Amazon ’s reputation rests on providing consumers with almost anything they could want in one place — quickly — and with just a few clicks. It turns out that consumers may be more willing than expected go the extra mile to find their favorite products, though. The study is based on a survey of almost 2,200 U.S. We found that 58.4

Consumer 98

Consumer Research Product On-Demand 98

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. Developments From The Digital Consumer Onboarding Space. It also found that just 16 percent of U.S.

Authentication 108

Authentication Consumer Online and Mobile Banking Verification 108

PYMNTS

JANUARY 14, 2021

This means consumers are turning more to digital tools, but unlocking and embracing the potential benefits of these tools has not been easy. More than half of consumers find it difficult to locate relevant information on their banks’ websites, for example, a problem that led many to seek assistance in physical branches.

Consumer 89

Consumer Online and Mobile Banking On-Demand Research 89

PYMNTS

MARCH 18, 2020

The United States has reached a tipping point on COVID-19, with federal state and local governments implementing new restrictions on where consumers can travel, how many can gather in any given location and requiring restaurants and bars to shut their doors in the hopes of slowing the spread. percent among high-income consumers.

Consumer 96

Consumer Government Governance Research 96

PYMNTS

OCTOBER 20, 2020

The COVID-19 pandemic has prompted a significant share of consumers to change the ways they shop, with nearly half now turning to digital channels for day-to-day purchases. Most declines are triggered by banks verifying the legitimacy of transactions or consumers exceeding their credit limits.

Disputes 85

Disputes Transactions Consumer Credit Cards 85

PYMNTS

OCTOBER 1, 2020

Not surprisingly, consumers with lower incomes had less money to spend, and accordingly, the report showed that growth of personal spending also slowed for the fourth straight month, rising by just 1 percent in August. The company is also updating in-store signage to include the Walmart app icon and encourage shoppers to download it.

Consumer 95

Consumer On-Demand PayPal Economy 95

Fintech Finance

DECEMBER 14, 2023

Despite economic challenges, nearly half of consumers believe the economic situation will improve in the short term and expect to spend more in the next year. Unsurprisingly, consumers are increasingly drawn to discounted items, with 38% indicating a higher likelihood of purchasing discounted products compared to a year ago.

Consumer 52

Consumer BNPL Research Product 52

FICO

DECEMBER 2, 2021

All businesses are now managing a tricky balancing act to meet digital consumers’ expectations. But checks can’t be difficult, choppy, or so time-consuming that customers simply get impatient, become dissatisfied or abandon the process – because once they’ve gone, they’ve often gone for good. Consumers Are Prepped for Biometric checks.

Accounts 52

Accounts Consumer Finance Origination 52

Payments Dive

NOVEMBER 19, 2019

Download this new infographic from TNS which looks at the results of an independent survey, commissioned by TNS, into how consumers preferences at the pump differ and provides vital insights into what consumers want. The US, UK and Australian markets are at different stages of the pay-at-the-pump roll out.

Consumer 83

Consumer Mobile Payments Security Payments 83

PYMNTS

DECEMBER 17, 2020

Subscription bundles are making a comeback, especially as consumers spend more time at home under lockdown measures as the number of COVID-19 cases continues to rise. This next generation of bundling, however, gives consumers more choice and control. We surveyed a census-balanced panel of 2,962 United States consumers on Nov.

Consumer 80

Consumer NOV Accounts Research 80

Payments Dive

FEBRUARY 23, 2016

Malauzai Software says its client banks saw an average expansion of more than 30 percent in active mobile banking users last year.

Mobile Banking 60

Mobile Banking Consumer 60

PYMNTS

SEPTEMBER 30, 2020

More than 100 million consumers in the United States have switched from shopping in stores to shopping online since the pandemic began, and 83 percent of them plan to keep shopping with merchants they have discovered since then, even after the crisis has subsided. The only question is: What do retailers have to do to win them over?

Consumer 92

Consumer Rules Product Research 92

Payments Dive

NOVEMBER 26, 2019

An independent survey from TNS has found that UK consumers are embracing Pay-at-the-pump facilities at petrol stations and keen to try new value added secure commerce offerings at the pump. Download this infographic to discover the findings of this research.

Consumer 114

Consumer Mobile Payments Research Security 114

PYMNTS

JUNE 23, 2020

Consumers have something of a complicated relationship with their app collections, with a handful of favorites they engage with often and for long periods of time. But getting into that elite winner’s circle of favored apps can be something of a challenge, since the average consumer doesn’t like adding new apps to the lineup.

Consumer 56

Consumer Returns Addressing Transactions 56

PYMNTS

OCTOBER 15, 2020

The average United States consumer believes the pandemic will not come to an end until Sept. Back on March 11, the average consumer expected the pandemic to be over and for their lives to return to normal by July 27, 2020, roughly three months ago. PYMNTS research shows that 41.9 percent of all U.S.

Consumer 85

Consumer Returns Continuity Research 85

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

Consumer 85

Consumer Data Breach Card Services Debit Card 85

PYMNTS

JANUARY 8, 2021

The restaurant industry was quick to adopt the digital tools needed to stay in business as consumers moved away from in-restaurant dining to dining at home at the beginning of the pandemic. PYMNTS research shows that the strong majority of consumers order food using both online and offline channels.

Consumer 74

Consumer On-Demand Research Continuity 74