PYMNTS

JANUARY 14, 2021

Since the onset of the pandemic, banking activities like opening new accounts and applying for loans are now being done virtually to socially distance and help curb the spread of the virus. This means consumers are turning more to digital tools, but unlocking and embracing the potential benefits of these tools has not been easy.

Consumer 89

Consumer Online and Mobile Banking On-Demand Research 89

PYMNTS

NOVEMBER 30, 2020

Smartphones have become a ubiquitous part of life for consumers around the globe. They use their mobile devices for everything from checking the weather to posting on social media to pulling up real-time maps and using them to navigate to new destinations. The report surveyed 2,141 U.S.

Consumer 68

Consumer Card Issuer Accounts Online and Mobile Banking 68

PYMNTS

JANUARY 24, 2020

Anti-fraud efforts can seem like word salad with exotic ingredients being tossed around: strong consumer authentication ( SCA ), two-factor authentication (2FA), the second Payment Services Directive (PSD2) … you get the idea. Ask consumers what they want, however, and the acronyms vanish like a metaphor for things that vanish.

Authentication 66

Authentication Mobile Banking Consumer Authentication Transactions 66

PYMNTS

AUGUST 22, 2019

65 percent: Share of German customers who use one or more mobile banking apps. 55 percent: Estimated portion of consumers who will use bank branches by 2024. 63 percent: Share of mobile device users who have downloaded at least one financial app. 75 percent: U.S.

Mobile Banking 53

Mobile Banking Authentication Consumer Accounts 53

PYMNTS

DECEMBER 10, 2020

Consumers were forced to swiftly adapt to a world where their primary way to interact with businesses or banks became digital-first, with the pandemic seemingly increasing the number of consumers turning to digital tools to conduct their financial activities. Developments From Around The World of Digital-First Banking.

Posting 93

Posting Online and Mobile Banking ATM Credit Union 93

PYMNTS

JUNE 15, 2016

When you talk to the co-founder and CEO of a mobile-first digital bank account offering, you are likely to hear that millennials, to put it lightly, are not fond of big banks. And that’s where digital banking options like Chime (a mobile-first digital bank account, for those of you playing at home) enter the picture.

Mobile Banking 40

Mobile Banking Deposit Account Database Central Bank 40

PYMNTS

MARCH 24, 2020

Mobile banking apps are designed to make digital banking more convenient for customers, yet 21.7 percent of consumers who use these apps are dissatisfied with them. Our research shows that consumers’ biggest issues with banking apps is their concern over how easy it is to make mistakes with them.

Authentication 60

Authentication Consumer Mobile Banking Retail Payments 60

PYMNTS

DECEMBER 7, 2020

At a time when 80 percent of apps ask for (and are usually given) users’ geolocation data, the fact that most mobile banking applications still don’t is unacceptable, GeoGuard CEO David Briggs told Karen Webster in an interview. Two-thirds of all banking apps don't ask for location at all,” Briggs said. A Rude Awakening.

Risk 93

Risk Online and Mobile Banking Security Social Security 93

PYMNTS

MAY 17, 2018

If looking for evidence that we live in an increasingly digital world, one need not look much further than the veritable explosion in online and mobile banking in the last half decade. consumers since, as of this week, they won the ability to gamble more — SCOTUS said the states are free to embrace sports betting.

Online and Mobile Banking 40

Online and Mobile Banking Mobile Banking Checks Consumer 40

PYMNTS

FEBRUARY 25, 2020

As the report states, “We … find that a significant share of consumers are willing to bank with the institutions — financial or otherwise — that offer them the best spending and money management tools.”. Mobile Cards: Make or Break? The highest interest is among “bridge millennials” whose card spend averages $40,000 annually.

Accounts 61

Accounts Debit Card Mobile Banking Cryptocurrency 61

PYMNTS

NOVEMBER 16, 2016

American consumers have fallen for mobile banking apps, but up to now, most businesses were not seemingly showing apps the same love. With the number of mobile banking customers now outnumbering those who bank at branches for the first time, consumers have warmly embraced banking via mobile apps.

Online and Mobile Banking 86

Online and Mobile Banking Mobile Banking Small Business Faster Payments 86

PYMNTS

JULY 23, 2020

Consumers cooped up at home by the pandemic have, in many cases, reoriented their entire lives around digital — and in some cases even learned to love the new ways of doing things far more than they liked the old ones. The consumer is shifting to virtual and digital in almost all walks of life,” he said. “We

Online and Mobile Banking 66

Online and Mobile Banking Mobile Banking Issuers Credit Cards 66

PYMNTS

JUNE 16, 2016

The appeal, Britt said, coincides with other retail tendencies that attract digital consumers. There are plenty of reasons for millennials to be unhappy with traditional banking, he said, noting that the relationship between big banks and consumers, as it currently stands, is in deep disrepair. The other part?

Mobile Banking 42

Mobile Banking Direct Deposit Deposit Account Credit Cards 42

PYMNTS

JUNE 3, 2020

during the past two months, for example, and mobile banking app downloads saw a 60 percent jump. Eighty percent of Americans noted in February that they would rather use online banking platforms than visit branches, meaning consumers have been using such options long before stay-at-home orders required them to do so.

Online and Mobile Banking 52

Online and Mobile Banking Contactless Payments Volume Mobile Banking 52

Stax

JULY 9, 2024

In 2019, 77% of US consumers were using at least one type of digital payment system. What has grown more significantly is the number of electronic payments and alternative payment methods consumers now use. The adoption of digital payment systems in the US has grown, with 78% of consumers using at least one type by the end of 2020.

Digital Payments 163

Digital Payments Online and Mobile Banking Contactless Payments Payments 163

FICO

NOVEMBER 9, 2016

When I read about people infecting their Android phones with Gugi ––a Trojan malware that steals user credentials when consumers log into mobile banking apps––by clicking on a link in a random text message, it’s clear to me that mobile phone users are in need of some security hygiene lessons. Why mobile hygiene matters.

Online and Mobile Banking 84

Online and Mobile Banking Wire Transfer Mobile Banking Wire 84

PYMNTS

AUGUST 22, 2019

Banking startup N26 has announced that its mobile banking app is now available to customers across the United States, following the completion of a beta program that lasted two months, according to a release. Once it is downloaded, people can apply for an account and a Visa debit card.

Debit Card 62

Debit Card ATM Mobile Banking Accounts 62

Fintech News

APRIL 22, 2024

of all mobile threats detected included mobile banking Trojans, highlighting the prevalence of these targeted attacks. So, when a mobile app is downloaded or launched, SecIron is able to compare the app’s signature to the signatures in its database. A 2023 report by Kaspersky found that 40.8%

Phishing 93

Phishing Security Blocks Cybersecurity 93

PYMNTS

DECEMBER 28, 2020

Consumers, businesses and financial institutions (FIs) cannot wait to bid adieu to 2020, which has been one of the most trying years in recent memory. Credit unions were not immune to the dramatic shift in consumers’ banking preferences when the pandemic began. To get the full story, download the Tracker.

Credit Union 79

Credit Union Credit Union Service Organization Online and Mobile Banking Innovation 79

PYMNTS

OCTOBER 18, 2018

In search of added convenience and simplicity, banking customers are migrating to online and mobile banking interfaces, leaving in-person visits to brick-and-mortar branches behind. Westpac , one of Australia’s “Big Four” FIs, for one, is rolling out new omnichannel banking offerings. About the Tracker.

FS-ISAC 71

FS-ISAC Online and Mobile Banking Payee On-Demand 71

PYMNTS

DECEMBER 19, 2018

When today’s connected consumers mosey into a QSR, they expect to find more than their favorite food, drinks and snacks on the menu — they also expect to use the latest technology to place orders. However, a look at recent data found that many QSRs are not exactly quick to implement customers’ preferred innovations.

Innovation 49

Innovation Consumer Credit Cards Technology 49

PYMNTS

SEPTEMBER 21, 2016

According to recently released research from the American Bankers Association, mobile banking is becoming increasingly popular among consumers of young ages. USAA was not the only digital banking platform to debut new services and innovations recently. About The Tracker. About The Tracker.

Mobile Banking 76

Mobile Banking Authentication Research Consumer 76

PYMNTS

OCTOBER 19, 2016

According to Brad Fauss, president and CEO of the Network Branded Prepaid Card Association, the recently released regulations on prepaid cards from the Consumer Finance Protection Board could be another instance of good intentions gone wrong. Around the Digital Banking world. Could this be a case of good intentions gone awry?

Regulations 76

Regulations Non-Bank Card Association Rules 76

PYMNTS

MARCH 22, 2018

Online and mobile banking interfaces have become must-have features for financial institutions in the digital age. Fifty-five percent of Americans have a full-service banking app on their phone, and 16 percent check these apps at least once per day. How Wells Fargo Works to Meet Evolving Expectations .

Online and Mobile Banking 60

Online and Mobile Banking Mobile Deposit Checks P2P 60

PYMNTS

JUNE 12, 2018

Bank of America announced Tuesday (June 12) that Erica, its AI voice-activated virtual financial assistant that is available through its mobile banking app, has surpassed one million users. In addition to making Erica available on a nationwide basis, Bank of America said more features are being added to the mobile banking app.

AI 40

AI Enrollments Mobile Banking Credit Cards 40

PYMNTS

JANUARY 18, 2019

“ Zelle is one of the fastest-growing consumer financial brands in history, and we are proud of our momentum, especially this quarter, as we signed more than 40 financial institutions to our network through partnerships with our processors — CO-OP, FIS, Fiserv and Jack Henry & Associates.

Zelle 63

Zelle P2P Online and Mobile Banking Venmo 63

PYMNTS

MARCH 4, 2020

Business to business (B2B) application programming interfaces (APIs) are helping smooth the flow of data between companies, including businesses and their financial services software as well as between banks and their corporate clients. The value of the technology is evidenced by the vast number of APIs that businesses use and consume.

API 96

API Treasury Payment APIs and Integration B2B 96

PYMNTS

JANUARY 12, 2021

But while 80 percent of apps ask for and are typically granted access to users’ geolocation data, most mobile banking applications do not. He said that the growth of online banking and the need to protect personal data makes the banking sector’s failure to use geolocation information almost inexplicable.

Online and Mobile Banking 59

Online and Mobile Banking Addressing Contactless Payments Mobile Banking 59

CB Insights

OCTOBER 21, 2018

Download the free report for a data-driven look. Personal & Consumer Lending. Personal & Consumer Lending. Personal & Consumer Lending. Personal & Consumer Lending. Personal & Consumer Lending. Personal & Consumer Lending. Personal & Consumer Lending. Activehours.

FinTech 78

FinTech Mobile Banking Compliance Blockchain 78

PYMNTS

SEPTEMBER 23, 2016

Nine years after the introduction of the iPhone to the market — and the subsequent great mobile leap forward — the verdict is pretty much in on mobile banking applications: Consumers like it, verging on loving it, and are eager for more of it. Consumers want the latest mobile capabilities.

Mobile Banking 82

Mobile Banking Community Banks Non-Bank Consumer 82

PYMNTS

SEPTEMBER 14, 2020

In the latest Digital Consumer Onboarding Tracker®, PYMNTS takes a closer look at how the pandemic has affected universities’ onboarding of and interactions with new students as well as how they can provide resources to these individuals once that process has been finalized. Around The Digital Onboarding World. About The Tracker.

Online and Mobile Banking 61

Online and Mobile Banking Authentication Adjustments Returns 61

PYMNTS

JUNE 26, 2020

Online account openings increased by more than 200 percent in April, while all mobile banking traffic rose by 85 percent. This shift to digital banking is also unlikely to slow once the pandemic recedes, as only 40 percent of bank customers expect to return to bank branches regularly after the crisis ends.

Online and Mobile Banking 88

Online and Mobile Banking Checks Consumer Authentication Audit 88

PYMNTS

SEPTEMBER 11, 2018

Despite the influx of mobile banking and payment options, plastic card use, and a focus on financial infrastructure, cash remains heavily cemented in the Middle Eastern and African economies. In 2016, Middle Eastern consumers made $0.9 Key Findings From The Latest Index. percent of Saudi Arabia’s GDP. trillion in cash payments.

Digital Payments 68

Digital Payments Payments Economy Mobile Banking 68

PYMNTS

MARCH 10, 2020

Digital identity solutions are becoming more and more commonplace, especially as consumers grow increasingly aware of the weaknesses of authentication methods like passwords. For more on these and other digital identity news items, download this month’s Tracker.

Contactless Payments 109

Contactless Payments Authentication Law Enforcement Cross-Border 109

PYMNTS

JANUARY 14, 2021

The business model is akin to mobile banking services seen in other parts of the world, such as M-PESA, which in a nutshell leverage mobile devices to facilitate the flow of money, rather than relying on banks or wallets that are in turn issued by third parties. Apps — And Agents, Too .

Mobile Payments 93

Mobile Payments Financial Inclusion Payments Cross-Border 93

PYMNTS

JUNE 12, 2020

FBI Issues Warning To Bank Mobile App Users. As the use of mobile banking apps surges due to the limited access to banks amid the COVID-19 pandemic, the FBI is warning users to beware of cyberattacks. New Report: How Fake Reviews Hurt Restaurants’ Mobile Ordering Volumes.

FBI 52

FBI Online and Mobile Banking Federal Reserve Volume 52

PYMNTS

MAY 27, 2020

More consumers are turning to the omnichannel offerings of banks and credit unions (CUs) as they follow stay-at-home mandates, and cybercriminals are eager to launch attacks that make use of these channels. To find more about these and the rest of the latest headlines, download the Playbook.

Scams 98

Scams Account Takeovers Online and Mobile Banking Credit Union 98