Fintech Finance

AUGUST 28, 2024

However, this increase in digital payments also brings about heightened risks – almost one in five consumers surveyed has fallen prey to online identity theft. More than one-third of consumers believe their data is less secure than it was five years ago, a figure that has increased steadily.

Identity Theft 90

Identity Theft Online and Mobile Banking Consumer Payments Trends 90

PYMNTS

DECEMBER 26, 2019

Other top app downloads included Spotify at eighth, Google Home at ninth and Netflix at 10 th. Amazon Echo holds 70 percent of the smart speaker market, while Google Home has 25 percent, according to the Consumer Research Intelligence Partners. Last week’s top app was Disney+. The Amazon Echo app ranked No.

Research 52

Research Consumer 52

PYMNTS

DECEMBER 26, 2019

Other top app downloads included Spotify at eighth, Google Home at ninth and Netflix at 10 th. Amazon Echo holds 70 percent of the smart speaker market, while Google Home has 25 percent, according to the Consumer Research Intelligence Partners. Last week’s top app was Disney+. The Amazon Echo app ranked No.

Research 52

Research Consumer 52

Tearsheet

JULY 17, 2024

50% of customers analyzed a purchase in the last year, and 24% investigated a payment because they did not recognize it, according to recent research by Mastercard. 80% of consumers believe that easier access to this information would improve their process of investigating an unrecognized transaction, according to the research.

Issuers 80

Issuers Consumer Visa Disputes 80

PYMNTS

JUNE 13, 2019

A new report shows that Square’s Cash App downloads increased by 2.2 While year-over-year growth for Venmo still beats the Cash App at 35 percent versus 19 percent, the growth in new mobile payments app downloads of Venmo has slowed down, compared to increases of 54 percent in April, 47 percent in March and 44 percent in February.

Venmo 52

Venmo PayPal Mobile Payments P2P 52

PYMNTS

APRIL 9, 2020

PYMNTS latest research shows that about six out of 10 U.S. consumers now report living paycheck-to-paycheck, and almost half have less than $2,500 in savings. How are consumers — especially those who live paycheck-to-paycheck — coping with the sudden and indefinite loss of reliable incomes?

Consumer 137

Consumer Economy Finance Research 137

PYMNTS

DECEMBER 14, 2020

Consumers’ daily lives look very different now than they did just one year ago. Consumers across the nation have instead hunkered down at home, working, socializing, shopping and paying online. Our research shows that just 20 percent of consumers own eReaders in 2020, for example, down from 23 percent in 2019 and 26 percent in 2018.

Consumer 111

Consumer Research Use Case Continuity 111

Fintech Finance

MARCH 20, 2024

The way consumers pay is changing, and Pay by Bank is emerging as an appealing choice, ranking as a top three payment method in the UK, Netherlands, Finland, Spain and Germany. It also shines a light on why Pay by Bank is gaining traction amongst a growing number of consumers.

Research 52

Research Instant Payments Payments Economy 52

Fintech Finance

MARCH 26, 2024

Boku , the global network for localised payment solutions, has released a global research report entitled ‘ 2024 Global Ecommerce Report: The Changing World of Payments ’ – an in-depth analysis of payment preferences and purchasing behaviours of consumers across the globe.

Consumer 52

Consumer Payments Online and Mobile Banking Research 52

Faster Payments Council

JULY 20, 2020

Developed in partnership with Glenbrook, this research white paper takes a close look at the two main models that serve the consumer bill pay industry today: biller direct model and bank bill pay model. Download Now

Faster Payments 68

Faster Payments RFP Consumer Request for Payment 68

Fintech Finance

DECEMBER 14, 2023

Despite economic challenges, nearly half of consumers believe the economic situation will improve in the short term and expect to spend more in the next year. Unsurprisingly, consumers are increasingly drawn to discounted items, with 38% indicating a higher likelihood of purchasing discounted products compared to a year ago.

Consumer 52

Consumer BNPL Research Product 52

PYMNTS

MAY 7, 2020

It has been almost two months since the World Health Organization (WHO) first declared the coronavirus a pandemic on March 11, and it has since taken an unprecedented toll on consumers’ wellbeing and livelihoods. Among consumers who are still employed, 31.5 Our research shows that 43.6 We also see 45.8

Consumer 100

Consumer Returns Economy Research 100

PYMNTS

NOVEMBER 17, 2020

Consumers’ banking habits have changed radically since the pandemic was first declared in March. PYMNTS research shows that consumers are 8.7 PYMNTS research shows that consumers are 8.7 million consumers in the United States (or 42.4 There are roughly 47.7

Mobile Banking 93

Mobile Banking Consumer Authentication Credit Union 93

Fintech Finance

AUGUST 6, 2024

Consumer e-commerce spend grew by 12% in 2023, according to new research conducted by Kantar on behalf of Nets , part of Nexi , the European PayTech. Surveying 18,000+ consumers across Europe, 88% indicated they had purchased something online in the 28 days prior to taking the survey. billion in 2023, according to the research.

Research 90

Research Consumer Continuity Posting 90

PYMNTS

AUGUST 13, 2020

Amazon ’s reputation rests on providing consumers with almost anything they could want in one place — quickly — and with just a few clicks. It turns out that consumers may be more willing than expected go the extra mile to find their favorite products, though. PYMNTS research shows that 51.7 We found that 58.4

Consumer 98

Consumer Research Product On-Demand 98

PYMNTS

JANUARY 14, 2021

This means consumers are turning more to digital tools, but unlocking and embracing the potential benefits of these tools has not been easy. More than half of consumers find it difficult to locate relevant information on their banks’ websites, for example, a problem that led many to seek assistance in physical branches.

Consumer 89

Consumer Online and Mobile Banking On-Demand Research 89

PYMNTS

JULY 14, 2020

Convincing consumers to designate precious space on their mobile phones to download yet another app can be a tough sell these days. Yet, large shares of consumers would be willing to make room for additional apps that can give them greater control over their spending. Among the former group, 46.3 percent of the latter.

Debit Card 78

Debit Card Consumer Credit Cards Card Issuer 78

Payments Dive

NOVEMBER 26, 2019

An independent survey from TNS has found that UK consumers are embracing Pay-at-the-pump facilities at petrol stations and keen to try new value added secure commerce offerings at the pump. Download this infographic to discover the findings of this research.

Consumer 114

Consumer Mobile Payments Research Security 114

Payments Dive

JANUARY 18, 2019

As mobile payments are on the rise, is this affecting consumers need for cash or is it just as important as ever to have access to ATMs? Download this new infographic from TNS which reveals the latest trends around how we use ATMs and consumer attitudes to whether they would welcome new services they could provide in the future.

ATM 60

ATM Consumer Research Innovation 60

PYMNTS

SEPTEMBER 4, 2020

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online. We surveyed 2,437 U.S.

Economy 99

Economy Consumer Research Process 99

PYMNTS

AUGUST 5, 2019

percent of consumers keep only five or fewer merchant apps on their mobile phones at any given time. Not only are they competing to get customers to download their app, they also having to compete against retailers that have seemingly become a fixture in consumers’ daily lives. When asked, 51.8 An astounding 85.1

Consumer 57

Consumer Payments On-Demand Research 57

PYMNTS

DECEMBER 17, 2020

Subscription bundles are making a comeback, especially as consumers spend more time at home under lockdown measures as the number of COVID-19 cases continues to rise. This next generation of bundling, however, gives consumers more choice and control. We surveyed a census-balanced panel of 2,962 United States consumers on Nov.

Consumer 80

Consumer NOV Accounts Research 80

PYMNTS

MARCH 18, 2020

The United States has reached a tipping point on COVID-19, with federal state and local governments implementing new restrictions on where consumers can travel, how many can gather in any given location and requiring restaurants and bars to shut their doors in the hopes of slowing the spread. percent among high-income consumers.

Consumer 96

Consumer Government Governance Research 96

PYMNTS

OCTOBER 20, 2020

The COVID-19 pandemic has prompted a significant share of consumers to change the ways they shop, with nearly half now turning to digital channels for day-to-day purchases. Most declines are triggered by banks verifying the legitimacy of transactions or consumers exceeding their credit limits.

Disputes 85

Disputes Transactions Consumer Credit Cards 85

PYMNTS

DECEMBER 7, 2020

Amid the ongoing pandemic, a growing share of consumers the world over are turning to mobile devices and laptops to do their shopping or to make their trips to brick-and-mortar stores more efficient. Our study examines how consumers’ physical shopping experiences are being augmented — or in some cases entirely replaced — by digital ones.

Consumer 76

Consumer Assessments Research Product 76

FICO

DECEMBER 2, 2021

All businesses are now managing a tricky balancing act to meet digital consumers’ expectations. But checks can’t be difficult, choppy, or so time-consuming that customers simply get impatient, become dissatisfied or abandon the process – because once they’ve gone, they’ve often gone for good. Consumers Are Prepped for Biometric checks.

Accounts 52

Accounts Consumer Finance Origination 52

PYMNTS

NOVEMBER 19, 2020

As stay-at-home COVID-19 mandates have forced consumers to be housebound, companies that rely on subscription models to deliver their products and services are reaping the benefits. These are only some of the findings from our research. The analysis is also cross-referenced with our survey of a census-balanced panel of 2,130 U.S.

Consumer 66

Consumer Research On-Demand Process 66

PYMNTS

OCTOBER 15, 2020

The average United States consumer believes the pandemic will not come to an end until Sept. Back on March 11, the average consumer expected the pandemic to be over and for their lives to return to normal by July 27, 2020, roughly three months ago. PYMNTS research shows that 41.9 percent of all U.S.

Consumer 85

Consumer Returns Continuity Research 85

PYMNTS

APRIL 22, 2020

All 50 states have since issued social distancing guidelines, with consumers everywhere wondering when the mandates will be lifted, when the economy will reopen and whether it will be possible to resume living their pre-COVID-19 lives. PYMNTS research shows that the employment rate had dropped from 63 percent to 40.9

Consumer 86

Consumer Economy Research Posting 86

PYMNTS

NOVEMBER 24, 2020

Businesses and financial institutions (FIs) are constantly examining ways to make their customers’ accounts more secure, especially as more consumers go online to make purchases and transact during the ongoing COVID-19 pandemic. Developments From The Digital Consumer Onboarding Space. It also found that just 16 percent of U.S.

Authentication 108

Authentication Consumer Online and Mobile Banking Verification 108

PYMNTS

NOVEMBER 9, 2020

Not all that long ago, consumers would head to local business districts or malls without necessarily having set plans about what they might buy or which shops they might enter. The share of all consumers making purchases with digital devices has increased from 27 percent in March to 42 percent. The report focuses on the U.S.

Consumer 87

Consumer Research Product Risk 87

PYMNTS

OCTOBER 1, 2020

Not surprisingly, consumers with lower incomes had less money to spend, and accordingly, the report showed that growth of personal spending also slowed for the fourth straight month, rising by just 1 percent in August. PYMNTS research has shown that more than half of U.S. PYMNTS research has shown that more than half of U.S.

Consumer 95

Consumer On-Demand PayPal Economy 95

PYMNTS

SEPTEMBER 28, 2020

Consumers are spending more time at home, and many entertainment venues are either closed or operating at limited capacities. For the Consumer Subscription Retail Services Report: How Subscription Providers Can Sustain Their Momentum Through The COVID-19 Pandemic, a PYMNTS and Recurly collaboration, we surveyed more than 2,000 U.S.

Consumer 72

Consumer Posting Research Risk 72

Fintech Finance

OCTOBER 15, 2024

That’s according to new research conducted on behalf of Nets , part of Nexi Group – the European PayTech. Cards dominate but mobile payments are rising 76 percent of Nordic consumers use some form of mobile payment in physical sales locations.

Mobile Payments 84

Mobile Payments Push-to-Card Payments Contactless Payments 84

Finovate

APRIL 30, 2024

Moneyhub recently commissioned research into building societies and consumers, which involved interviews with building society leaders from the likes of Nationwide, Skipton, Yorkshire, Coventry, and The Building Societies Association. Digitize or die”, a senior sector stakeholder said.

On-Demand 59

On-Demand Research Consumer Posting 59

CB Insights

DECEMBER 9, 2020

Affirm wants to disrupt the credit card business, a notoriously opaque realm of consumer finance. As the millennial and Gen Z demographics look for more consumer-friendly alternatives, companies like Affirm are vying for attention from both shoppers and merchants. Download the free report to see where big banks are placing bets.

Credit Cards 68

Credit Cards Consumer PayPal Finance 68

PYMNTS

APRIL 1, 2019

When it comes to online shopping, one of the greatest frustrations for consumers — and friction points for merchants — is having to manually enter credit or debit card information for each purchase. percent of consumers today have account information stored online with at least one or more companies or service providers.

Consumer 85

Consumer Data Breach Card Services Debit Card 85