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Digital-First Economy Redefines Retail And Consumer Behavior

PYMNTS

When it’s said and done there was only one story that mattered in the retail universe this year and it was the rise of the digital-first economy. More consumers are going online to shop and pay as the pandemic progresses. More consumers are going online to shop and pay as the pandemic progresses. D2C Explodes.

Economy 118
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NEW DATA: 60 Percent Of US Consumers Now Live Paycheck-To-Paycheck

PYMNTS

It has also exposed and exacerbated a deeper, more structural problem with the United States economy that has been looming just beneath the surface for some time: A large portion of Americans are living hand-to-mouth and have almost no savings. PYMNTS latest research shows that about six out of 10 U.S.

Consumer 137
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New Data: How Online Merchants Build Consumer Trust In The Digital 3.0 Economy

PYMNTS

It has now been six months since the coronavirus outbreak was declared a pandemic on March 11, and consumers are more likely than ever to shop and pay online, not only for retail goods, but for groceries and food orders from restaurants. adults now purchasing food, groceries and retail items online. We surveyed 2,437 U.S.

Economy 99
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New Research Reveals Customers’ Growing Frustration with Payment and Cancellation Issues

Fintech Finance

Payment processing platform Solidgate surveyed 1,000 adults and found that 1 in 4 had upsetting unexpected charges with their subscriptions and 80% wouldn’t recommend a subscription service to a friend if they had trouble canceling it, while 1 in 3 consumers cancelled a subscription service in the last year due to billing frustrations.

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The Rise Of The Auto-Refill Economy

PYMNTS

What we see in those numbers are the glimmers of a “V-shaped” recovery in those segments where consumers really value and want to return to the physical retail experience – with restaurants leading every other sector. And that’s the rise of the auto-refill economy. And what we also see is only one part of the retail sales story.

Economy 134
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Fed Bets Trillions In SMB Lending That Consumers Will Return

PYMNTS

economy, as the fallout from the coronavirus continues. economy, that “we want to avoid a false start” tied to a partial reopening and a new spike in coronavirus cases. Direct payments to consumers can help. And in PYMNTS research this week, six out of 10 U.S. It’s all meant to shore up the U.S. Different This Time?

Fed 135
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Digital-First Economy Improves Automotive Customer Experience

PYMNTS

The digital-first economy was huge factor in automotive sales this year, as evidenced by a new report from JD Power. The research company’s annual sales satisfaction index showed that decreased showroom traffic caused by COVID-19 shutdowns fast-tracked dealer adoption of digital selling tools.

Economy 113