Citi study shows mobile banking is vital to consumers
Payments Dive
APRIL 26, 2018
adults surveyed, mobile banking app use ranked third (31 percent) behind only social media (55 percent) and weather apps (33 percent), respectively. Of the 2,000 U.S.
What more can mobile banking do for consumers?
Payments Dive
AUGUST 4, 2017
Mobile remote deposit capture is not the trendy feature it once was for banks. Today, consumers desire a way for banks to help them make the best decisions with their money. It's expected.
NBK Unveils Payment Verification Service on Its Mobile Banking App
Fintech Finance
AUGUST 22, 2024
In keeping with its constant dedication to providing cutting-edge services to its customers, National Bank of Kuwait (NBK) announced introducing a new service that allows customers to confirm payment transactions online through the NBK Mobile Banking App, making itself as the first provider of this service in Kuwait.
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NEW DATA: 43M Consumers Are Holding Out On Mobile Banking Apps — How Banks Can Change Their Minds
PYMNTS
NOVEMBER 17, 2020
Consumers’ banking habits have changed radically since the pandemic was first declared in March. Not only are many account holders visiting brick-and-mortar branches less often than they did before the pandemic, but many are also more reliant on digital banking channels — particularly mobile banking apps — than they have ever been.
N26: Cloud-Banking Core Key To Meeting Consumers’ Mobile Banking Needs
PYMNTS
JUNE 26, 2020
Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. Developments Around the Cloud Banking World. How N26 Is Using Cloud Core Banking for Nimble Mobile Innovation.
Sensor Tower Reveals Consumer Mobile Spending Habits: Growing Appetite for AI Features
The Fintech Times
JANUARY 22, 2025
In 2024, consumer spending on in-app purchases and subscriptions hit $150billion globally, according to digital economy data provider, Sensor Tower. In its latest research, the firm uncovers how consumer spending on apps has evolved in the past year. Interestingly, consumers are not spending this money in the gaming sector.
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Mobile Banking App Users Pull Ahead Of FIs On Expectations
PYMNTS
NOVEMBER 20, 2020
April was also the month that financial institutions (FIs) and Big Tech firms alike learned that mobile banking had become a much bigger, more important channel, virtually overnight. It took crashing the websites of a string of major banks and credit unions for the sector to grasp what happened. Mobile Experience Can Do More.
Lloyds Bank adds NFC passport scanning to mobile banking app
NFCW
DECEMBER 5, 2023
The passport-scanning feature will speed up the bank account application process and reduce the risk of error by enabling users to automatically populate data fields — including their name, title, date of birth, gender and country of birth — directly from their passport, the bank says.
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Mobile Banking Firm Chime Gets $14.5B Valuation With New Funding
PYMNTS
SEPTEMBER 18, 2020
Mobile banking upstart Chime has completed funding that has provided the firm with a $14.5 Chime, which CEO Chris Britt co-founded in 2013, provides clients mobile banking accounts without charges, debit cards and automated teller machine (ATM) access. consumers who make from $30,000 to $75,000 annually. “We
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i2c: Mobile Banking, Credit Drive FinTech Opportunities Beyond The ‘Simple’ DDA
PYMNTS
NOVEMBER 24, 2020
Whether it’s increased demand for debit, installment plans or buy now, pay later (BNPL) arrangements, consumers today need multiple types of financial services, rather than a simple DDA account. But while some might think the mobile banking innovation trend is a U.S.-dominated Mobile isn’t a U.S. phenomenon.
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OCBC Now Offers Instant Transfers to WeChat Pay and Alipay in China
Fintech News
NOVEMBER 6, 2024
OCBC Bank has launched a new service allowing customers to send money instantly to users of WeChat Pay and Alipay in China. This makes OCBC the first bank in the Asia Pacific region to offer this capability. This will allow customers to send money to friends and family abroad or even make direct payments to small businesses overseas.
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The New Nuke From Orbit UK Campaign Aiming to Empower Consumers in Fight Against Smartphone Theft
The Fintech Times
JANUARY 30, 2025
With smartphone theft on the rise across the UK, fintech and mobile security platform, Nuke From Orbit , is launching a nationwide campaign to combat this growing crisis. Our goal is to empower people with simple, effective ways to protect their mobile devices and create new habits that secure their personal data as we kick off the new year.
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Mobile Banking Users Want More Control — But At What Cost?
PYMNTS
SEPTEMBER 17, 2019
A 5G network could markedly improve mobile banking apps’ speed, security and ease of use. Mobile banking apps have already enjoyed mass adoption, but what are consumers using them for? And, perhaps more importantly, what do they want from digital banking apps that they aren’t currently getting?
Visa Reveals Digital Products to be Launched Over the Year Catering to Evolving Consumer Demands
The Fintech Times
MAY 17, 2024
Consumer payment preferences are constantly evolving, meaning firms need to adapt to cater to these needs. At the Visa Payments Forum in San Francisco, Visa has unveiled new products which will address the evolving consumer payments demands. We’re announcing the next generation of truly digital-native payment card experiences.
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MoneyLion Launches Advanced Mobile Banking
PYMNTS
JULY 15, 2020
MoneyLion , the New York-based mobile bank, announced the launch of RoarMoneySM, a demand deposit account powered by MetaBank N.A. It features two-day early paydays, mobile wallet capabilities, funding options, near real-time transaction alerts and advanced cybersecurity, the company said in a Wednesday (July 15) press release.
Beating the mobile banking conundrum with secure transactions and an easy customer experience
Payments Dive
AUGUST 17, 2017
Across the globe, financial institutions are under mounting pressure to meet high consumer expectations, capture and retain market share, and secure mobile transactions – all at the same time. Some are lagging, while others are upgrading technologies and investing in innovation and testing departments. So, how did we get here?
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Korean banks let consumers make ATM cash withdrawals and deposits with their smartphones using QR codes
NFCW
DECEMBER 18, 2023
SCAN: Availability is being expanded from NFC on Android phones to QR Codes on all smartphones Consumers in Korea can now make cash withdrawals and deposits at ATMs by scanning a QR code with their Apple or Android smartphone rather than needing to use a physical bank card.
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Upgrade’s New Debit Rewards Product Takes New Approach To Mobile Banking
PYMNTS
JANUARY 14, 2021
There is no shortage of digital-only banks offering a smoother onboarding process, a slick mobile interface and fee waivers in an effort to tempt consumers to leave their traditional bank. 14) that it is jumping into the world of mobile banking with the launch of a debit rewards product somewhat eye-catching. “We
Caixabank Consolidates Its Position in Mobile Banking and Partners With Apple to Enhance Customer Experience
Fintech Finance
OCTOBER 21, 2024
According to data from CaixaBank cards towards the end of the first half of 2024, more than 30% of in-person purchases made in Spain with CaixaBank cards were made using mobile phones. By speeding up the purchase process and offering the option to divide payments into instalments, shoppers can enjoy a faster user experience.
Regulatory Challenges in Fintech: Balancing Innovation and Consumer Protection
Fintech Review
FEBRUARY 13, 2024
With innovations like mobile banking, digital wallets, and blockchain technology at the forefront, fintech is leading a financial revolution. However, this rapid growth brings significant regulatory challenges, primarily in balancing the need for innovation with the imperative of consumer protection.
N26 closing all U.K. mobile banking accounts, blaming Brexit
Payments Source
FEBRUARY 11, 2020
The German challenger bank said that its "several hundred thousand" customers in the U.K. have until April 15 to withdraw money or transfer it to another account.
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Out of Sight: How Banks Protect Consumers from Credit Card Fraud
FICO
NOVEMBER 10, 2020
Many of the world’s leading banks and card issuers trust our Falcon Platform , which protects more than two-thirds of the world’s credit card and debit card transactions from fraud, as well as other forms or real-time payments and consumer banking funds transfers. Consumers Want to Be Involved. The alternative?
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EU orders Apple to provide iPhone NFC access to third-party connected devices
NFCW
MARCH 27, 2025
Device manufacturers will have new opportunities to bring innovative products to the market, improving the user experience for consumers based in Europe.” “Moreover, physical smart cards can easily be read for instance to activate or secure mobile banking.”
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Keeping it personal in a digital banking world
Payments Dive
OCTOBER 19, 2018
Digital channels are being widely accepted by today's consumers, but with this adoption comes the increase in impersonal transactions through online and mobile banking, drastically impacting the traditional model of building relationships
SilverCloud On How FIs Can Offer SMBs A ‘Consumer’ Banking Experience
PYMNTS
FEBRUARY 14, 2020
To that end, SilverCloud CEO and Founder Scott Cornell said that financial institutions (FIs) would do well to take cues from shifts in consumer expectations of the levels of service they receive from tech-savvy companies – and should carry those lessons over to their corporate banking relationships. The Corporate Connection.
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As cash and cards give way to mobile, banks need consumers’ trust even more
Payments Source
JANUARY 3, 2019
Leveraging the trust relationship the bank already enjoys with its customers, based on robust security, engagements can go beyond run-of-the-mill transactions, writes Sherif Samy, senior vice president of North America at Entersekt.
The Most Powerful Women in Banking 2020: The future of consumer banking
Payments Source
OCTOBER 16, 2020
The events of 2020 have only served to accelerate a number of potentially disruptive trends among consumers when it comes to banking and financial services — What does the emerging future of consumer and retail banking now look like?
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Apiture to Power Online and Mobile Banking for New Washington State Bank
Finovate
APRIL 2, 2024
Indiana-based New Washington State Bank (NWSB) has selected Apiture’s Digital Banking Platform to power its online and mobile banking solutions. The community bank will also deploy Apiture’s Account Opening and Data Intelligence solutions to onboard customers faster and to offer tailored campaigns.
Monese splits in two
Finextra
MAY 1, 2024
Mobile banking startup Monese has confirmed the break up of the business into separate consumer-facing and corporate concerns and the arrival of new funding.
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115 Mobile payments growth can fix crypto’s security risk
Payments Source
APRIL 3, 2019
With many consumers now using online and mobile banking, there is a huge opportunity to incorporate blockchain solutions into the everyday payments experience, writes Andre Stoorvogel, director of product marketing for Rambus Payments.
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Deep Dive: Why FIs Must Meld The Digital With The Physical To Stay Competitive
PYMNTS
DECEMBER 14, 2020
The pandemic has had a significant impact on consumer adoption of online and mobile banking services as more people are digitally engaging with their banks to curb health risks. Mobile banking use is ticking up, especially among younger users, with PYMNTS data showing that 75.9
Unpacking the surge in current account switching: What’s driving consumers to change banks?
The Payments Association
OCTOBER 14, 2024
Traditionally, consumers stuck with familiar banks, but there’s now a growing trend of current account switching. In contrast, digital banks like Monzo and Starling are attracting customers by offering lasting value through user-friendly platforms and innovative features.
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Klarna adds open banking settlements for 18 million consumers and 32,000 retailers
Fintech Finance
MARCH 14, 2024
Klarna , the AI-powered payments network and shopping assistant, has begun to roll out open banking-powered settlements in the UK. The launch to Klarna’s 18 million UK customers gives open banking a significant boost in the UK, where approximately 5m Brits use open banking payments each month.
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Utilita Rolls Out Payit by NatWest to Enable Open Banking-Powered Account Top-Ups
The Fintech Times
APRIL 10, 2025
Through the launch of Pay by Bank from Payit by NatWest as a payment option on its platform, Utilita is enabling its customers to instantly add funds to their smart meter or wallet through the My Utilita app. The integration of the Payit service from NatWest comes as part of its mission to offer consumers better service and a fairer deal.
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Entrust Enables European Issuers to Create Their Own NFC Issuer Wallet on iOS Devices
Fintech Finance
FEBRUARY 27, 2025
Entrust, a global leader in identity-centric security solutions, has announced the launch of the NFC Issuer Wallet Solution for iOS, allowing European financial institutions to build their own wallet within their banking app, in addition to deploying the Apple Pay Wallet.
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Biometrics: Are they becoming the nirvana of personal security?
Payments Dive
JULY 19, 2018
The combination of mobile banking and biometric security in our smart devices will enable consumers to have more confidence regarding their personal security and will be far safer than it has ever been.
Security 116
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The state of fraud in 2024: Key mid-year takeaways
The Payments Association
OCTOBER 28, 2024
In the world of digital payments, fraud is an ever-present threat that continues to evolve, creating serious risks for both businesses and consumers. This can be attributed to the increasing sophistication of fraud detection tools, improved authentication measures, and greater consumer awareness of phishing scams.
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NEW DATA: Relevance Test: Majority Of Consumers Find Bank Web Content Lacking
PYMNTS
JANUARY 14, 2021
Since the onset of the pandemic, banking activities like opening new accounts and applying for loans are now being done virtually to socially distance and help curb the spread of the virus. This means consumers are turning more to digital tools, but unlocking and embracing the potential benefits of these tools has not been easy.
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FTC Sues Beam Financial For Failing To Deliver Mobile Banking Users’ Funds
PYMNTS
NOVEMBER 18, 2020
The Federal Trade Commission (FTC) has alleged that the mobile banking app Beam Financial has misled customers about quick transfers of funds, a press release says, with some customers receiving funds late or not at all.
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Mobile Banking Payments Evolve with More Payment Alternatives and Virtual Assistant-Supported Transactions
Fintech Finance
MARCH 27, 2024
Keynova Group , the principal competitive intelligence source for Mobile Banking Payments firms, has announced the results of the Q1 2024 edition of its semi-annual Mobile Banker Scorecard. Bank continued its winning streak, ranking No. mobile bank offerings.
Huntington Bank Selects Entrust to Enable Digital Wallet Capabilities
Fintech Finance
OCTOBER 22, 2024
Entrust , a global leader in delivering identity-centric security solutions, today announced that The Huntington National Bank has selected the Entrust Digital Card Solution to enable digital wallet capabilities, with instant provisioning to third-party digital wallets from its mobile banking app.
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Klarna Initiates Open Banking Settlements, Offering New Payment Option for UK Consumers
The Fintech Times
MARCH 14, 2024
Klarna has introduced open banking-powered settlements in the UK, enabling consumers to pay directly from their bank accounts instead of using debit cards. Open banking settlements simplify and secure transactions for consumers while providing insights into spending habits.
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Why Consumers Need Digital Banks To Be Better, Not Just Cheaper
PYMNTS
JULY 30, 2019
Consumers making less than $30,000 a year are twice as likely to incur an overdraft penalty fee than those who make more. But the vision for Money Lion isn’t to be a bank in the best understood version of the term, he said, because “the last thing anyone needs is another traditional bank.”. In the general U.S.
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Digital Banking Gaining Scores Of New Users
PYMNTS
SEPTEMBER 4, 2020
Signs are that it’s a hit with consumers. It’s one of numerous revelations in PYMNTS’ Leveraging The Digital Banking Shift Report , a collaboration with Feedzai , based on a survey of nearly 2,200 U.S. percent of online banking customers using digital channels more. percent of bank customers say they commonly do so.”.
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