This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Consumer Mobile Banking Online and Mobile Banking 
Fintech Finance
AUGUST 22, 2024
In keeping with its constant dedication to providing cutting-edge services to its customers, National Bank of Kuwait (NBK) announced introducing a new service that allows customers to confirm payment transactions online through the NBK Mobile Banking App, making itself as the first provider of this service in Kuwait.
109 
PYMNTS
JUNE 26, 2020
Financial institutions (FIs) worked quickly to ensure they could operate smoothly as the pandemic kept consumers at home and closed brick-and-mortar branches in Europe, the United Kingdom and the United States. Developments Around the Cloud Banking World. The FI officially opened the digital platform to U.S. customers in late May.
Fintech Finance
OCTOBER 21, 2024
million customers with cards linked to mobile devices, figures that are on the rise, with more than 800 million transactions in the last 12 months. With this, the bank reinforces its position as a benchmark in payment methods in Spain and reaffirms forecasts that point to the growth of mobile phones as means of payment among users.
Finovate
APRIL 2, 2024
Indiana-based New Washington State Bank (NWSB) has selected Apiture’s Digital Banking Platform to power its online and mobile banking solutions. The community bank will also deploy Apiture’s Account Opening and Data Intelligence solutions to onboard customers faster and to offer tailored campaigns.
Payments Dive
OCTOBER 19, 2018
Digital channels are being widely accepted by today's consumers, but with this adoption comes the increase in impersonal transactions through online and mobile banking, drastically impacting the traditional model of building relationships
Payments Source
APRIL 3, 2019
With many consumers now using online and mobile banking, there is a huge opportunity to incorporate blockchain solutions into the everyday payments experience, writes Andre Stoorvogel, director of product marketing for Rambus Payments.
124 
Fintech Finance
JULY 23, 2024
Bank of America continues its winning streak in the annual benchmark that evaluates the online and mobile experience for small business customers of the top 11 national and regional banks that focus on small business digital banking.
Bank Automation
AUGUST 7, 2024
Financial institutions are investing in their mobile and digital experiences as consumers flock to online channels for self-service banking. “Consumers are really demanding more and more and expecting that the mobile banking experience at their fingertips is largely the gateway into the relationship now with the [financial institution],” Allison (..)
The Fintech Times
MAY 17, 2024
Consumer payment preferences are constantly evolving, meaning firms need to adapt to cater to these needs. At the Visa Payments Forum in San Francisco, Visa has unveiled new products which will address the evolving consumer payments demands. Online payment fraud is seven times higher than in-person payments.
128 
PYMNTS
JANUARY 21, 2021
One common theme amid bank earnings — beyond lofty trading revenues gleaned from Wall Street — has been the increased uptake of mobile banking. Stats from banks, pretty much across the board, have given evidence that consumers have been pivoting to their mobile devices to attend to their everyday financial needs.
Fintech Finance
OCTOBER 15, 2024
TRANSFOND , the Romanian Banking Association , and the entire banking community in Romania announce that the new RoPay system has become operational. RoPay allows users to make instant mobile payments in line with the national payment scheme. The first available use is for proximity-based person-to-person (P2P) payments.
PYMNTS
SEPTEMBER 4, 2020
Migration to mobile and digital banking ramped up during the pandemic. Signs are that it’s a hit with consumers. It’s one of numerous revelations in PYMNTS’ Leveraging The Digital Banking Shift Report , a collaboration with Feedzai , based on a survey of nearly 2,200 U.S. This we know. Many have shifted for keeps.
PYMNTS
FEBRUARY 14, 2020
But as banking becomes ever-more mobile, and account openings and activities are done through digital channels, the very definition of support – and how it should be provided – is changing. Today’s consumers no longer compare a brand to its competitors; they compare it to the brands they use and love,” Cornell told PYMNTS.
91 
Stax
JULY 9, 2024
We can hail a ride from a mobile app, and our transactions for all sorts of goods and services can be easily paid for from our phones. In 2019, 77% of US consumers were using at least one type of digital payment system. It’s no question that the world has been digitally transformed — both in business and in life.
163 
PYMNTS
DECEMBER 14, 2020
The pandemic has had a significant impact on consumer adoption of online and mobile banking services as more people are digitally engaging with their banks to curb health risks. Mobile banking use is ticking up, especially among younger users, with PYMNTS data showing that 75.9
PYMNTS
OCTOBER 6, 2020
At a time of increased consumer use and acceptance of the new COVID-era digital lifestyle, the pressure is mounting on large, legacy lenders to accelerate their innovations – or become obsolete. 5), J.P.Morgan CEO Jamie Dimon said banks that don’t adapt in how they deal with customers will go the way of the dinosaurs. On Monday (Oct.
PYMNTS
NOVEMBER 16, 2016
American consumers have fallen for mobile banking apps, but up to now, most businesses were not seemingly showing apps the same love. With the number of mobile banking customers now outnumbering those who bank at branches for the first time, consumers have warmly embraced banking via mobile apps.
Fintech Finance
JULY 23, 2024
Consumers made 85 per cent of the total number of payments (41.0 Spending data over recent years suggests that there has been a shift towards consumers making a greater number of transactions that are each worth a lower individual amount, albeit without necessarily increasing the overall amount spent. billion, up from 45.7
PYMNTS
OCTOBER 23, 2020
The pandemic continues to affect almost all aspects of consumers’ lives, and their banking interactions are no exception. Consumers are increasingly seeking contactless ways to interact with their financial institutions (FIs), leading to a 200 percent jump in new mobile banking registrations during April.
60 
PYMNTS
JUNE 29, 2020
The COVID-19 pandemic is one of the most monumental crises the banking industry has faced, and the sector must stare down the dual challenges of creating safety measures at branch locations while addressing the ongoing economic downturn that has stretched their capacity for processing and deferring loans.
Fintech News
OCTOBER 22, 2024
In Asia-Pacific (APAC), fraud is becoming an increasingly serious challenge for financial institutions, an issue that has been exacerbated by the rapid adoption of digital transactions and online banking. A year later, Kathmandu-based NIC Asia Bank suffered a major heist, with hackers managing to make about US$4.4
120 
Fintech Finance
MARCH 27, 2024
Keynova Group , the principal competitive intelligence source for Mobile Banking Payments firms, has announced the results of the Q1 2024 edition of its semi-annual Mobile Banker Scorecard. Bank continued its winning streak, ranking No. mobile bank offerings.
PYMNTS
JANUARY 14, 2021
Since the onset of the pandemic, banking activities like opening new accounts and applying for loans are now being done virtually to socially distance and help curb the spread of the virus. This means consumers are turning more to digital tools, but unlocking and embracing the potential benefits of these tools has not been easy.
89 
Fintech News
MARCH 6, 2024
Are digital first banks in Asia poised to lead a disruptive charge against well-entrenched, established commercial banks? In the traditional banking sphere globally, but especially true in Asia, there is a considerable proportion of unbanked and underbanked populations who lack complete or any access to banking services.
PYMNTS
OCTOBER 1, 2020
The plastic card, by necessity, is giving way to digital cards, and mobile apps are bringing card-not-present transactions, increasingly, to mobile devices. Today, more than ever, consumers expect easy service and experiences in the palms of their hands — and financial services is no outlier in that trend,” she told PYMNTS.
PYMNTS
APRIL 27, 2020
Financial institutions’ (FIs’) consumers and business clients expect instant access to needed financial services regardless of which devices they use, but reality can fall short of their expectations. One study recently determined that the number of digital banking users is expected to exceed 3.6 Starting at the Core.
PYMNTS
SEPTEMBER 8, 2020
Mitek , which provides software and authentication services, said it has upped its game with its release of Mobile Deposit 4.8, a mobile banking app. Its Mobile Deposit solution has been licensed by more than 6,400 financial institutions. Premier” checking account customers.
PYMNTS
NOVEMBER 24, 2020
The pandemic is reshaping banking. The conversation came against a backdrop where, as noted in a recent PYMNTS Tracker , a majority of Americans did their banking online last year. As more banking has shifted online, an increasing amount of that online activity is occurring across mobile conduits.
107 
Fintech Review
FEBRUARY 13, 2024
With innovations like mobile banking, digital wallets, and blockchain technology at the forefront, fintech is leading a financial revolution. However, this rapid growth brings significant regulatory challenges, primarily in balancing the need for innovation with the imperative of consumer protection.
PYMNTS
OCTOBER 22, 2018
Make consumers feel as though they are in charge, and give them more transparency into their personal payment transactions, and you might not only win their loyalty, but could also encourage them to spend more, or use your payment methods more often. 22) that involves mobile payment services provider Ondot Systems and Citi Ventures.
PYMNTS
OCTOBER 23, 2018
Consumers go on a lot of different types of digital journeys in a day — they might shop online, do some banking, move funds between accounts, do some light online browsing. The context is important, because of course the services offered to the consumer vary by use case,” Schulte noted. The problem?
74 
Fintech News
MAY 23, 2024
Confronted by shifting factors such as tech advancements, generative AI, high interest rates, increased institutional oversight, and evolving customer expectations — the best banks must adapt their business and operating models in 2024, including in Asia. CHINA #1 China Merchants Bank China Merchants Bank Co.,
PYMNTS
APRIL 23, 2019
Last week, wireless carrier T-Mobile announced it would throw its hat into the mobile banking arena with the national rollout of T-Mobile MONEY. The mobile app offers low or no-fee checking-like services, out-of-network ATM usage fees and the ability to earn 4 percent APY on balances of up to $3,000. In fact, 72.4
58 
PYMNTS
JANUARY 20, 2021
Pointing to increased demand for premium products and continued lifestyle changes from the coronavirus, Procter & Gamble reported an 8 percent increase in total revenues Wednesday, led by a 50 percent increase in its online sales.
PYMNTS
OCTOBER 23, 2017
23), Mastercard announced news of the launch of Mastercard Consumer Control, which allows consumers to view where their credit card information is stored online. The same survey revealed that 78 percent of respondents are hesitant to store their payment information online due to security reasons. On Monday (Oct.
78 
The Payments Association
OCTOBER 14, 2024
Traditionally, consumers stuck with familiar banks, but there’s now a growing trend of current account switching. The service was introduced as part of a government initiative to increase competition in the banking sector, aiming to reduce the inertia that had kept 75% of account holders with the same bank for years.
88 
PYMNTS
DECEMBER 30, 2020
The banking industry is hardly exempt from the disruption as social distancing and stay-at-home orders have all but emptied physical bank branches to mitigate potential contagion. How 2020 Impacted Digital-First Banking. Bank branches are also closing faster than ever before.
PYMNTS
OCTOBER 3, 2019
Consumers want control — everybody seems to know that. But what you probably don’t know is that consumers want the type of financial services control that could potentially reduce their risk for fraud and leave them responsible for more authentication tasks, according to fresh PYMNTS research. More than half of consumers — 54.1
60 
Payments Source
JANUARY 7, 2019
As consumers continue to migrate to banking apps, it may be tempting for banks to focus solely on improving that channel experience. But doing so would be making the same mistake as focusing only on cards or cash at the point of sale.
Finovate
AUGUST 13, 2024
FORUM Credit Union has selected Apiture’s Business Banking solution to enhance its commercial digital banking experience. Digital banking solutions provider Apiture announced today that FORUM Credit Union will use the fintech’s digital banking capabilities to power its commercial digital banking suite.
105 
PYMNTS
FEBRUARY 18, 2020
LendingClub provides personal lending online, and it wants access to funding that is more stable and not as expensive. The bank is one of a few smaller lenders that has teamed up with FinTechs who need services only an FDIC-regulated institution can provide. This is the first time a FinTech has purchased an actual bank.
97 
PYMNTS
APRIL 24, 2020
The coronavirus outbreak is still ravaging countries worldwide, but it has not eliminated consumers’ and businesses’ need to transact, finalize complex arrangements like trusts, or speak with their bankers about financial products. Twenty-five percent of all U.S. Business is not continuing as normal, however. Shifting In-Branch Operations.
99 
PYMNTS
APRIL 23, 2020
The rise of FinTech, the increasing globalization of finance — and even ravages of the coronavirus, which is making us all bank and transact across phones — all have pointed to one simple, urgent question: Just what is a bank, anyway? In a recent PYMNTS study , What is a Bank: What U.S. As many as 36.8
Payments Source
JANUARY 23, 2018
Mastercard plans to deploy its biometric authentication option for European consumers to use through their smartphones when shopping online or conducting mobile banking.
Expert insights. Personalized for you.
We have resent the email to
Are you sure you want to cancel your subscriptions?
Let's personalize your content